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Windows 7: windows 7 freeze

06 Dec 2009   #1

Windows 7 Professional
windows 7 freeze

Hi Guys,

MOBO: Gigabyte GA-MA790XT-UD4P
Ram: kingston 4 gig (2x2)
Vid: Ati Radeon 4890 (saphire)
Operating system: windows 7 pro 32-bits

I have a strange problem. Sometimes, without consistency or reason, my windows 7 boot freezes and i cannot find what the problem is. With freeze i mean, visible screen.. no mouse.. no nothing.. just a still image, no BSOD

- I have no viruses ( at least that is what my scanner says)
- Windows Log does not have an error other than "windows had an unexpected restart"
- I updated all my drivers
- No errors in ram (completed the memtest)

Now i understand that this is a tough problem to crack but can you at least give me some advice on what to do next to find it?



My System SpecsSystem Spec

06 Dec 2009   #2

7600.20510 x86

Hey. Install all the latest motherboard drivers if you haven't for these. Especially chipset.

GIGABYTE - Support&Download - Motherboard - Driver - GA-MA790XT-UD4P (rev. 1.0)
My System SpecsSystem Spec
06 Dec 2009   #3

Windows 7 Professional

My drivers are updated with drivers from that site. So the problem continues
My System SpecsSystem Spec

06 Dec 2009   #4

7600.20510 x86

Did you update the bios to latest too? Try that if you haven't.

Also uninstall any firewall and antivirus to test.
My System SpecsSystem Spec
06 Dec 2009   #5

Windows 7 Professional

The bios versions later than the one i have only implement recognition for more cpu's. There are no major bug fixes. since it is not very safe to update bios i would prefer not to do it. Is there another way to search for the problem?

Another question. how, when the windows log does not recognize any errors can i be related to a virus?

I'm not asking these questions to be a pain but simply because i really don't know


My System SpecsSystem Spec
06 Dec 2009   #6

7600.20510 x86

Hey. Ya, install the latest bios anyhow. They never ever detail all the changes made in new releases. It's always best to run latest, regardless of the precautions you may find.

It's not risky to update. Just don't cut the power or do anything to trip the circuit breaker.

Scan with Malwarebytes if you'd like. And also as I've said, uninstall the antivirus and firewall you have. I wouldn't be surprised if you said you have AVG.
My System SpecsSystem Spec

 windows 7 freeze

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