Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: New laptop, getting BSODs

22 Jan 2010   #21

windows 7

Ran the system file scan, it says it "did not find any integrity violations".

My System SpecsSystem Spec
23 Jan 2010   #22
Microsoft MVP


In reference to all those drivers listed in post #14.
This is a consequence of how HP sets up their systems - lot's of extra, unneeded drivers being loaded.

You'll have to determine what storage controllers you have on your system (probably listed in the System Specifications) - and then update those drivers.

Also, you can stop the unused one's from loading. But be sure that they're unused - as unloading the used one's will probably stop Windows from loading (and will require making a System Restore point first, and then having the ability to log into Startup Repair so you can run System Restore (rstrui.exe) if needed).
My System SpecsSystem Spec
06 Feb 2010   #23

windows 7

I just decided to reformat, getting rid of the HP stuff. I just got a BSOD and a system halt again, though. Would storage controller drivers carry over formats like that? Here's the dump, is it the same thing?
My System SpecsSystem Spec

06 Feb 2010   #24
Microsoft MVP


In general, if a BSOD carries over between formats, then the problem is likely to be a hardware issue. There are several other things that it could be - but the most common is a hardware problem.

FYI - the other stuff is either an installation that does not wipe the hard drive clean - and this could retain sometthing from the previous installation (such as malware) that could continue the BSOD's
Also, an improper installation of Windows (for testing) could have installed something that is incompatible/won't function properly with Windows.

The dump files don't show anything in particular, so I'd start with these hardware diagnostics:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

If the above tests don't reveal anything, then try these:
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
Try this free stress test: Free Software - GIMPS
More info on the BSOD here:
In particular:
Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
Summary of the BSOD:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Feb  6 20:04:25.639 2010 (GMT-5)
System Uptime: 0 days 2:32:09.418
BugCheck 7F, {8, 80050033, 6f8, fffff80002ac012b}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
PROCESS_NAME:  SearchProtocol
My System SpecsSystem Spec
12 Feb 2010   #25

windows 7

Thank you again.
I've run the Memory and HD Diagnostics, both came up with 0 errors.
My System SpecsSystem Spec
13 Feb 2010   #26
Microsoft MVP


Then it's most likely a hardware problem.
If this is a laptop, there's not going to be much that you can do (outside of the RAM and Hard drive).

Try these 2 free stress tests:
Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature"
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
Try this free stress test:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- select the "Blend" test. If you've already run MemTest overnight you may want to run the "Small FFTs" test instead.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec
13 Feb 2010   #27

windows 7

Thank you.. will try these as soon as possible.
And I forgot to add to my earlier post.. but I have lost files, apparently because of these BSODs. I was working on a drawing in Paint Tool SAI yesterday, and after the BSOD the file was nowhere to be found. Another time before that, the file I was working on seemingly corrupted and I had no way to retrieve or fix it.
My System SpecsSystem Spec

 New laptop, getting BSODs

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
laptop BSODs, several hours apart, unknown cause
This is technically my cousins laptop, but the whole family uses it. I was using it tonight with multiple IE windows open when it suddenly BSOD on me. I didn't see what the error number was or anything like that. I've found out that its done this twice earlier today. As far as know no new drivers,...
BSOD Help and Support
Endless different BSODs on HP laptop.
Hey Il try to keep this short. English is not my first language so bare with me. Trying to fix my GFs 1.5 years old hp laptop to sell it. She started complaining about BSODs a year or so ago but i did not pay much attention to it. Besides they did not bother her much. After she started...
BSOD Help and Support
Random BSoDs on one year old laptop
Hello, I have started to get fairly frequent BSoD on my Dell XPS 17 L10x laptop which I bought just over a year ago now. The error message at the top of the blue screen says "driver_irql_not_less_or_equal". The specs of the laptop are: OS: Windows 7 Home Premium 64bit CPU: Intel i5 480m GPU:...
BSOD Help and Support
[BSOD] New laptop but still BSODs?
Hello dear friends, I recently bought a new DELL inspiron laptop m301z ( AMD processor) 13.3 inch and I randomly got some BSODs in a very short period of time and I think that something is wrong with my new laptop: I have put the 2 test files as a .zip file @ the attachments, I hope that...
BSOD Help and Support
Laptop fresh out of the box (lot of BSODs)
Laptop specs - MSI e7405 windows 7 64 bit ati radeon 5870 1gb ddr5 intel i5 430 Anything else i need to put up here?
BSOD Help and Support
New Laptop BSODs
Hi everyone. I recently purchased a new laptop, and I've been getting BSODs. I thought it was a RAM issue and ran memtest86. All seemed good. So I ran Prime95, got errors the first time, but upon testing the RAM individually and then in opposite slots, I got no Prime95 errors anymore. The BSODs...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:49.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App