| Windows 7: Windows 7 Ultimate - random freezing |
07 Dec 2009
|
#1 | | |
Windows 7 Ultimate - random freezing Hi, i have repeated issue freezing my Windows 7 Ultimate. My computer is in the System specification. Freeze of my Windows 7 is random, there were 15 freezing yesterday. Computer is not OC (i don't need it). First, there were CPU changed (due to bad results in Prime95 test). I can't attach minidump file, because i don't have anything in C:\Windows\minidump.
I made tests:
RAM - windows memory test
CPU - SuperPI, Prime95
Computer freeze during test 5 or 4 in Prime95 - random. CPU temperature were OK, within 71 degrees (Celsius).
MB BIOS is up to date, I have last drivers installed (Chipset, LAN, Audio, Graphics Card)... I tried to turn off Intel Turbo Boost, but it didn't help.
I don't know, what I can do now.
EDIT: adding XML view from Event Viewer: Code: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-12-06T18:49:28.652421300Z" />
<EventRecordID>11769</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>FLY13</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Last edited by FlymasterSK; 07 Dec 2009 at 03:41 AM..
Reason: Add XML
| My System Specs |
| System Manufacturer/Model Number Custom model OS Windows 7 Ultimate x64 CPU INTEL Core i5-750 - 2.66GHz (95W) Motherboard GIGABYTE P55-UD3 (F5 bios) Memory 4GB DDR3 1333MHz CORSAIR TWIN3X XMS3 (2x 2GB) TW3X4G1333C9 Graphics Card GIGABYTE N250ZL-1GI, 1GB DDR3, NVIDIA GTS250 Sound Card Integrated Realtek ALC888 Monitor(s) Displays Dell WFP 2207 Screen Resolution 1680 x 1050 32bpp Keyboard Trust KB-2200 Mouse Dell Optical PSU Enermax PRO82+ 625W ATX2.3 Case CoolerMaster Elite 330K - black, ATX, 4x5.25", 2+5x3.5 Hard Drives SEAGATE Barracuda 250GB, SATA II | SAMSUNG SpinPoint F3 500GB, SATA II Internet Speed DSL 2MB / 256kb Other Info USB Keyboard M-Audio Keystation 49e |
07 Dec 2009
|
#2 | | |
Hey there.
Completely uninstall any antivirus and firewalls to test. Disabling will not offer any benefit.
Make sure your bios is set correctly for your memory RAM modules. Visit Corsair's site for info on them in relation to timings and Vdimm (voltage). | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
07 Dec 2009
|
#3 | | |
Antivirus is NOD32 (Install for Windows 7) - OK, I can uninstall it. - will test today afternoon @ home.
Firewall - I use windows firewall
RAM - Yes, i checked BIOS vs. Corsair's site. There is 1.5V and Timing CL9-9-9-24 - it's OK. | My System Specs | | System Manufacturer/Model Number Custom model OS Windows 7 Ultimate x64 CPU INTEL Core i5-750 - 2.66GHz (95W) Motherboard GIGABYTE P55-UD3 (F5 bios) Memory 4GB DDR3 1333MHz CORSAIR TWIN3X XMS3 (2x 2GB) TW3X4G1333C9 Graphics Card GIGABYTE N250ZL-1GI, 1GB DDR3, NVIDIA GTS250 Sound Card Integrated Realtek ALC888 Monitor(s) Displays Dell WFP 2207 Screen Resolution 1680 x 1050 32bpp Keyboard Trust KB-2200 Mouse Dell Optical PSU Enermax PRO82+ 625W ATX2.3 Case CoolerMaster Elite 330K - black, ATX, 4x5.25", 2+5x3.5 Hard Drives SEAGATE Barracuda 250GB, SATA II | SAMSUNG SpinPoint F3 500GB, SATA II Internet Speed DSL 2MB / 256kb Other Info USB Keyboard M-Audio Keystation 49e |
08 Dec 2009
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#4 | | |
OK, i did one more stability test using Everest.. CPU, FPU and system memory were OK (tested together then each other). But when I tested Cache, there were an error at first time and freeze next time.. message "Hardware failure detected". | My System Specs | | System Manufacturer/Model Number Custom model OS Windows 7 Ultimate x64 CPU INTEL Core i5-750 - 2.66GHz (95W) Motherboard GIGABYTE P55-UD3 (F5 bios) Memory 4GB DDR3 1333MHz CORSAIR TWIN3X XMS3 (2x 2GB) TW3X4G1333C9 Graphics Card GIGABYTE N250ZL-1GI, 1GB DDR3, NVIDIA GTS250 Sound Card Integrated Realtek ALC888 Monitor(s) Displays Dell WFP 2207 Screen Resolution 1680 x 1050 32bpp Keyboard Trust KB-2200 Mouse Dell Optical PSU Enermax PRO82+ 625W ATX2.3 Case CoolerMaster Elite 330K - black, ATX, 4x5.25", 2+5x3.5 Hard Drives SEAGATE Barracuda 250GB, SATA II | SAMSUNG SpinPoint F3 500GB, SATA II Internet Speed DSL 2MB / 256kb Other Info USB Keyboard M-Audio Keystation 49e |
08 Dec 2009
|
#5 | | |
Try 1.6 Vdimm for the heck of it and see that the frequency is correct too. CPU-Z will help with this inside Windows after the bios adjustment. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
09 Dec 2009
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#6 | | |
OK.. Vdimm has been changed to 1.6V.. I also changed Command rate to 2CT (there were 1CT, but Corsair's wb page included 2CT)... I ran memtest+ again - everythin were OK.. I run Prime95 (Torture Test - Blend failed but no freezing; other Prime95 tests were OK).. Next i ran Lavasys Everest.. CPu, FPU cache and memory stressed together.. everything were OK (temperature, process) but PC freeze on 02 minutes 30 seconds.. I must restart it again..
I have EIST disabled for I5, Turbo boost mode is set to Auto. | My System Specs | | System Manufacturer/Model Number Custom model OS Windows 7 Ultimate x64 CPU INTEL Core i5-750 - 2.66GHz (95W) Motherboard GIGABYTE P55-UD3 (F5 bios) Memory 4GB DDR3 1333MHz CORSAIR TWIN3X XMS3 (2x 2GB) TW3X4G1333C9 Graphics Card GIGABYTE N250ZL-1GI, 1GB DDR3, NVIDIA GTS250 Sound Card Integrated Realtek ALC888 Monitor(s) Displays Dell WFP 2207 Screen Resolution 1680 x 1050 32bpp Keyboard Trust KB-2200 Mouse Dell Optical PSU Enermax PRO82+ 625W ATX2.3 Case CoolerMaster Elite 330K - black, ATX, 4x5.25", 2+5x3.5 Hard Drives SEAGATE Barracuda 250GB, SATA II | SAMSUNG SpinPoint F3 500GB, SATA II Internet Speed DSL 2MB / 256kb Other Info USB Keyboard M-Audio Keystation 49e |
09 Dec 2009
|
#7 | | |
Don't worry about those "tests."
Use the machine as you always normally would and see how it behaves after many days.
The only real test is using the machine as it normally would be used for normal tasks.
Let us know if it crashes during normal everyday operations. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
09 Dec 2009
|
#8 | | Windows 7 Ult, Windows 8 Pro, San Diego |

Quote: Originally Posted by FlymasterSK OK.. Vdimm has been changed to 1.6V.. I also changed Command rate to 2CT (there were 1CT, but Corsair's wb page included 2CT)... I ran memtest+ again - everythin were OK.. I run Prime95 (Torture Test - Blend failed but no freezing; other Prime95 tests were OK).. Next i ran Lavasys Everest.. CPu, FPU cache and memory stressed together.. everything were OK (temperature, process) but PC freeze on 02 minutes 30 seconds.. I must restart it again..
I have EIST disabled for I5, Turbo boost mode is set to Auto. If you are failing blend then some other voltage adjustments will be required until your machine can pass it. That is the best test you can run, passing it means everything, not passing it means trouble will surely follow. Probably just a slight bump in northbridge voltage or cpu voltage will do it. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
10 Dec 2009
|
#9 | | |
torrentg - I made this thread due to freezing during normal operations (browsing, downlaoding, copying, etc.). That was the reason, why I made lots of tests... but
Yesterday - I turned off my IDE HDD (Toshiba 160GB) and use only one memroy for testing - everythig were OK (prime, etc.). Then I change the memory modules and did the same - result OK.. then I made another check with both memory modules (still without disk) - everything were OK...
Previously - when I ran all my tests, it were stored on this IDE disk (drive D) and computer was unstable. Yesterday - I ran all my tests from my system disk (drive C) - SATA II - everything were OK as I wrote above. Now, the question is that I have wrong disk, or is it something wrong with IDE controller? I used my IDE disk in older PC (MB ASUS P5P-800VM) as data disk and it was fine. Could I have to change my MB? I thonk, I dont will use IDE HDD in the future, I'm going to buy new SATA-II HDD 1 TB Samsung | My System Specs | | System Manufacturer/Model Number Custom model OS Windows 7 Ultimate x64 CPU INTEL Core i5-750 - 2.66GHz (95W) Motherboard GIGABYTE P55-UD3 (F5 bios) Memory 4GB DDR3 1333MHz CORSAIR TWIN3X XMS3 (2x 2GB) TW3X4G1333C9 Graphics Card GIGABYTE N250ZL-1GI, 1GB DDR3, NVIDIA GTS250 Sound Card Integrated Realtek ALC888 Monitor(s) Displays Dell WFP 2207 Screen Resolution 1680 x 1050 32bpp Keyboard Trust KB-2200 Mouse Dell Optical PSU Enermax PRO82+ 625W ATX2.3 Case CoolerMaster Elite 330K - black, ATX, 4x5.25", 2+5x3.5 Hard Drives SEAGATE Barracuda 250GB, SATA II | SAMSUNG SpinPoint F3 500GB, SATA II Internet Speed DSL 2MB / 256kb Other Info USB Keyboard M-Audio Keystation 49e |
10 Dec 2009
|
#10 | | Windows 7 Ultimate (64) Rust Belt |
FlymasterSK:
Looking at your hardware specs you clearly did not purchase any junk, the box should be pretty sweet. We also know that Windows 7 is stable and should not be a variable in system lockups and instability. Its possible that some application that you have installed may be contributing to the problem but unlikely at this point. Since you’re not over-clocking the problem is clearly hardware related and thats where the trouble-shooting needs to be targeted.
Although this will take some time and effort, if I was in your situation I would proceed as follows:
1: “Bench Build” the box: Pull everything out of the case which will ensure that there are no grounding or shorting issues. Lay the parts out on a table/bench and build a minimum configuration. PS – MB – Optical – Video – Hardrive. (Don’t be concerned ‘bout you IDE drive, it should be fine)
2: Install Win 7 using custom install while deleting any partitions and reformatting.
3: Apply all Win 7 updates and testing apps like memtest and prime95, not because we need to test a OC but because you need to test stability.
4: Verify that you have the latest MB bios and drivers for all devices.
5: Now try to re-create the situations that are causing lockups. If you still have problems then post back with error messages or whatever and someone here can help troubleshoot hardware. I would suggest not trying to fix issues by bumping voltages, changing ram timings, or any other method. The box needs to be completely stable at default settings or you’re asking for trouble in the future.
There are a lot people here that build and can assist in trouble-shooting so don’t be hesitant to take advantage of their experience.
Good Luck… | My System Specs | | System Manufacturer/Model Number Home Grown OS Windows 7 Ultimate (64) CPU i7-2600K Motherboard Asus P8P67-M Pro Memory G.SKILL Ripjaws X Series 8GB (2 x 4GB) Graphics Card ATI 5750 Sound Card On-Board Monitor(s) Displays LG W2486L Screen Resolution 1920X1080 PSU Zalman ZM770-XT 770 Watts Case Antec 180 mini Cooling Cooler Master V8 Hard Drives Intel X-25M 80 Gig SSD | Intel X-25M 160 Gig SSD | WD Black 500MB - External eSata Internet Speed 15MB - Cable Other Info Sissy OC - 4.6 @ 1.3175 24/7 | 18' Idle - 55' Load Windows 7 Ultimate - random freezing problems? All times are GMT -5. The time now is 09:47 PM. | |