Admin rights not recognized


  1. bpreston
    Posts : 28
    Windown 7 Home Premium 64 bit
       New #1

    Admin rights not recognized


    I have a new Win 7 home-built desktop, 64 bit Home Premium. I have BSOD crash reports and I can't open the crash dump files. When I try to do so, the message says I need to have admin account. But I set the machine up and I'm the only administrator. Where do I turn to remedy this problem? I've checked the tutorials and as far as I can tell, my admin account is active--it's just ignored when I try to open the dump file.

    Thanks,
    Brian
      My Computer
    Quote Quote

  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    bpreston said:
    I have a new Win 7 home-built desktop, 64 bit Home Premium. I have BSOD crash reports and I can't open the crash dump files. When I try to do so, the message says I need to have admin account. But I set the machine up and I'm the only administrator. Where do I turn to remedy this problem? I've checked the tutorials and as far as I can tell, my admin account is active--it's just ignored when I try to open the dump file.

    Thanks,
    Brian
    Hi Brian and welcome

    Try dragging the dmp file to your desktop. If it works use these https://www.sevenforums.com/crash-loc...d-problem.html
    to upload it to us

    Thanks

    Ken J+


    vsm
      My Computer
    Quote Quote

  4. bpreston
    Posts : 28
    Windown 7 Home Premium 64 bit
    Thread Starter
       New #3

    I have copied them to my desktop but if I try to open them I get a message 'access denied.' Can I zip a file that I can't open to send to you?
    Brian
      My Computer
    Quote Quote

 

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