| Windows 7: BSOD at start (video driver....) |
08 Dec 2009
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#1 | | |
BSOD at start (video driver....) I've been trying to resolve a BSOD at startup error.
Win 7 Ultimate on newly formatted HD.
1. have installed updated chipset and bios on MB.
2. Installed Win 7 and got BSOD (pointing to nvlddmkm.sys)
3. removed video driver and restarted with generic driver...system booted fine.
4. Let win 7 update, and got BSOD again, pointing to nvlddmkm.sys
5. again reverted to generic, and this time updated using the nvidia driver executable file on their website.
6. BSOD pointing to nvlddmkm.sys
7. verified that memory, MB, etc. was part of the approved set from ASUS.
My hardware:
ASUS P6T6 WS Revolution with anywhere from 2 to 6 gig, depending on when I tested it.
Core i7 920 cpu
Nvidia GTX 285 video card
1TB SATA HD in IDE mode. (Someone previosuly told me to try AHCI, which was a red herring)
Anyone have thoughts about what to try next? I'm using the 64-bit version of Win 7, but have the same issue when I have tried the 32-bit version.
Have also tried one rev back of nvidia drivers, with same results. I can run Win 7 in generic video driver mode, but it crashed if I try to use the manufacturer's driver for the video card.
Thanks in advance.
EDIT: Added minidump file, per the kind link below on how I should have asked for help. | My System Specs |
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08 Dec 2009
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#2 | | |
http://www.sevenforums.com/crash-loc...d-problem.html
Probably 0x116 stop error, unrelated to driver version for video card.
If you're overclocking anything, set to default speeds for testing. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
08 Dec 2009
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#3 | | |
thanks, I have set all bios defaults, and have nothing overclocked, so far as I can tell. | My System Specs | | |
08 Dec 2009
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#4 | | Win7 x64 + x86 Southeastern CT, USA |
STOP 0x116 information: BSOD Index
Simple to troubleshoot, difficult to fix
Check:
- BIOS (update to the latest version)
- drivers (Uninstall the current drivers, then install the latest version for Windows 7 x64 from NVIDIA DRIVERS 195.62 WHQL )
- temp's (check the card temps. Open the side of the case and point a fan at the card to see if that helps)
If none of this helps, then try another video card.
We've seen a lot of these recently - so I'd think about using System Restore to set the system back to before the crashes started. | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
08 Dec 2009
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#5 | | |

Quote: Originally Posted by usasma STOP 0x116 information: BSOD Index
Simple to troubleshoot, difficult to fix
Check:
- BIOS (update to the latest version)
- drivers (Uninstall the current drivers, then install the latest version for Windows 7 x64 from NVIDIA DRIVERS 195.62 WHQL )
- temp's (check the card temps. Open the side of the case and point a fan at the card to see if that helps)
If none of this helps, then try another video card.
We've seen a lot of these recently - so I'd think about using System Restore to set the system back to before the crashes started. Just for my own clarity, will you please tell me where you saw that it was a
STOP 0x116 error?
I see "STOP: 0x1000007e" near the bottom of a "regenerated" blue screen, using one of the tools I downloaded. I'm not sure what to do with it, though.
thanks! | My System Specs | | |
08 Dec 2009
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#6 | | |

Quote: Originally Posted by torrentg We're guessing because you haven't posted the .dmp yet, as in the link I posted.
So we can say with greater accuracy once you do that. Actually, right after you posted the link, I posted the dump files. (thanks for the link, BTW!)
I've posted them here again, in case that is easier.
thanks in advance! | My System Specs | | |
08 Dec 2009
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#7 | | |
Did you add the .dmp file later on in an edit? Weird, because I didn't think it was there first time. I was guessing.
Anyhow...I'm checking it now. | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
08 Dec 2009
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#8 | | |

Quote: Originally Posted by torrentg Did you add the .dmp file later on in an edit? Weird, because I didn't think it was there first time. I was guessing.
Anyhow...I'm checking it now. nah...I didn't know about the dump files until you posted....I added it after you kindly sent the link. | My System Specs | | |
08 Dec 2009
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#9 | | |
I would simply uninstall the driver in the normal method. Use Driver Sweeper from www.guru3d.com to further clean all NVIDIA stuff.
Extract from the latest driver download to C:\NVIDIA. Close installer after this happens.
Reboot to safe mode and install only the driver using the device manager.
Test like this and see how it goes.
I'd like to see these drivers get updated as well: Code: Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009
netr28ux netr28ux.sys Wed Feb 25 21:49:17 2009 This will take care of the networking one for you: http://www.realtek.com.tw/downloads/...Cbr%3ERTL8105E
Install "Windows 7 32/64 Auto Installation Program" | My System Specs | | System Manufacturer/Model Number self built OS 7600.20510 x86 CPU P4 550 3.4 GHz HT running at 3.5 GHz Motherboard MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard Memory OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz Graphics Card HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP Sound Card MOTU Traveler firewire studio interface 192 kHz 24 bit Monitor(s) Displays 22" widescreen Acer X223W LCD, 17" Compaq P75 CRT Screen Resolution 1680x1050 and 1280x1024 Keyboard Logitch Classical Keyboard 200 Mouse Logitech Mediaplay cordless PSU 350W generic Case Cybertronpc, it glows blue Cooling stock cpu fan, Ice-Q 3 gpu and system, many case fans Hard Drives SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB Internet Speed 1792/448 kbits/sec Other Info SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2 |
08 Dec 2009
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#10 | | |
Thanks for the suggestions!
sigh....
I did the following:
1. booted into safe mode
2. updated the realtek driver.
2. uninstalled the nvidia card using the device manager.
3. ran driver sweeper and cleaned the nvidia stuff from the win 7 install
4. opened driver manager and installed the 195.62 driver using driver manager.
5. rebooted into normal mode....and....
6. BSOD again.
My computer hates me... | My System Specs | | BSOD at start (video driver....) problems? All times are GMT -5. The time now is 11:44 PM. | |