Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD W7 64-bit

08 Dec 2009   #1
FOX wins a lot

Windows 7 64-bit
 
 
BSOD W7 64-bit

I just recently installed Windows 7 Ultimate on my HP Pavilion dv4 laptop. The laptop came with Vista installed and all of the hardware remains the same as when it was shipped. I had no problems before upgrading to Windows 7.

I have the Minidump attached, so I hope someone can help me as I have no clue how to fix whatever the problem is.


My System SpecsSystem Spec
08 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by FOX wins a lot View Post
I just recently installed Windows 7 Ultimate on my HP Pavilion dv4 laptop. The laptop came with Vista installed and all of the hardware remains the same as when it was shipped. I had no problems before upgrading to Windows 7.

I have the Minidump attached, so I hope someone can help me as I have no clue how to fix whatever the problem is.

Hi and welcome

OK almost without exception the dmp's point to a win 7 core file ntkrnlmp.exe. That is the multi processor version. I however think tha something is causing that file to fail and the same time and place.

Just to be safe.

I would
DL and run Memtestx86 overnight.

Run a system file check t verify and repair system files. to do that type cmd in search>right click and run as admin>SFC /SCANNOW
The two drivers below are over a year old and also need to be updated
sINCE THE KERNAL FILE IS CAUSING IT YOU MAY WANT TO UPDATE THE BIOS

If you are overclocking stop
If you are running a rais update its driver



IF YOU KEEP GETTING BSOD'S YOU MAY HAVE TO DO A REPAIR INTALL OF RE-INSTALL/

HOPE THIS HELPS kENN j+


secdrv.SYS fffff880`05b02000 fffff880`05b0d000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
SynTP.sys fffff880`0460f000 fffff880`04665000 0x00056000 0x47ec46b4 3/27/2008 8:15:32 PM
agrsm64.sys fffff880`05857000 fffff880`05979000 0x00122000 0x49184ccf 11/10/2008 10:01:35 AM



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\120609-26629-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a50000 PsLoadedModuleList = 0xfffff800`02c8de50
Debug session time: Sun Dec  6 21:32:35.763 2009 (GMT-5)
System Uptime: 0 days 1:38:08.365
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {8, 80050033, 6f8, fffff80002a8a798}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
        use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
        use .trap on that value
Else
        .trap on the appropriate frame will show where the trap was taken
        (on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000006f8
Arg4: fffff80002a8a798

Debugging Details:
------------------


BUGCHECK_STR:  0x7f_8

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002ac1469 to fffff80002ac1f00

STACK_TEXT:  
fffff800`03fc9d28 fffff800`02ac1469 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffff800`03fc9d30 fffff800`02abf932 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`03fc9e70 fffff800`02a8a798 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`074dae50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!KiDoubleFaultAbort+b2
fffff800`02abf932 90              nop

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  nt!KiDoubleFaultAbort+b2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

BUCKET_ID:  X64_0x7f_8_nt!KiDoubleFaultAbort+b2

Followup: MachineOwner
---------
My System SpecsSystem Spec
09 Dec 2009   #3
torrentg

7600.20510 x86
 
 

First and most important, update this for the Broadcom wireless:
Code:
bcmwl664 bcmwl664.sys Tue Jul 07 20:45:04 2009
Then do the others that Ken has listed and these. Don't worry about secdrv.sys. That's already latest and not causing you problems.

Code:
stwrt64  stwrt64.sys  Tue Jul 21 18:42:28 2009
SynTP    SynTP.sys    Thu Mar 27 21:15:32 2008
Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009
For the last one, visit Realtek's website to get update.
My System SpecsSystem Spec
Reply

 BSOD W7 64-bit




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:56 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App