New
#1
BSOD on Win7 Professional shutdown
Hallo,
i desperately need help with a BSOD. It randomly comes while closing down windows even in the last second before the power should turn off. I tried to close win down several times without doing anything, i don't change anything, do not open a program or anything else and sometimes it closes down correctly and sometimes i have this bluescreen.
I run a Win7 Upgrade license but installed it to a new harddisk, on my old harddisk is win xp which still works perfectly when i put this hd into my computer. Microsoft Upgrade Advisor told me that my system is win7 ready (it is a vista laptop but i installed xp because i didn't like vista).
I checked the new harddisk with several programs and it is fine and i also checked the Ram with memtest86.
I tried to update the drivers which is not so easy on a laptop for win7 but the problem appears with fresh installed win7 even as with new drivers (most of them are vista drivers) installed.
Windows debugging tools say that it is probably caused by a kernel module which means everything and nothing for me.
BlueScreenView tells me about a conflict between halmacpi.dll and ntkrnlpa.exe which are both part of windows.
I tried nearly everything and google is my best friend but i don't come along so i need a little bit help please.
My System:
Laptop Asus F5VL
Mainboard Asus F5VL
Graphics ATI Radeon x 2300
2 GB Ram
new Harddisk Hitachi Travelstar 5K500.B 500GB, SATA II 2,5" (HTS545050B9A300)
Intel Dual Core T2330 1,6 Ghz
Win7 Professional
Greetings,
Sonja
P.S.: I zipped up all minidump files, but the problem with the ati driver is already fixed. For whatever reason windows did only write a dump file for this problem two times even if have the same BSOD with exactly the same stop code nearly every time i close down win7.