ntoskrnl.exe causing BSOD

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  1. Posts : 4
    Windows 7
       #1

    ntoskrnl.exe causing BSOD


    I keep getting a BSOD. I get a message that pops up when the computer restarts that says:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 8572A6F4
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\121209-63062-01.dmp
    C:\Users\Martin\AppData\Local\Temp\WER-83265-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    --------------------------------------------------------------------------------
    I ran a scan with Blue Screen View and got this.

    ==================================================
    Dump File : 121209-63062-01.dmp
    Crash Time : 12/12/2009 6:51:59 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8572a6f4
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\121209-63062-01.dmp
    ==================================================

    ==================================================
    Dump File : 120809-42843-01.dmp
    Crash Time : 12/8/2009 12:50:17 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x85736604
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120809-42843-01.dmp
    ==================================================

    ==================================================
    Dump File : 120409-54046-01.dmp
    Crash Time : 12/4/2009 12:16:46 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x856d3024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120409-54046-01.dmp
    ==================================================

    ==================================================
    Dump File : 120409-59203-01.dmp
    Crash Time : 12/4/2009 12:13:40 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8575f4dc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120409-59203-01.dmp
    ==================================================

    ==================================================
    Dump File : 113009-26125-01.dmp
    Crash Time : 11/30/2009 12:18:53 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x846a3024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\113009-26125-01.dmp
    ==================================================

    ==================================================
    Dump File : 112909-36781-01.dmp
    Crash Time : 11/29/2009 11:02:22 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x852084dc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112909-36781-01.dmp
    ==================================================

    ==================================================
    Dump File : 112909-42703-01.dmp
    Crash Time : 11/29/2009 12:37:41 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x851d98fc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112909-42703-01.dmp
    ==================================================

    ==================================================
    Dump File : 112609-53875-01.dmp
    Crash Time : 11/26/2009 4:53:15 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8522b024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112609-53875-01.dmp
    ==================================================

    ==================================================
    Dump File : 112609-51828-01.dmp
    Crash Time : 11/26/2009 4:41:16 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8522d024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112609-51828-01.dmp
    ==================================================

    What can I do to fix this? Any help is appreciated.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Firestar said:
    I keep getting a BSOD. I get a message that pops up when the computer restarts that says:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 8572A6F4
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\121209-63062-01.dmp
    C:\Users\Martin\AppData\Local\Temp\WER-83265-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    --------------------------------------------------------------------------------
    I ran a scan with Blue Screen View and got this.

    ==================================================
    Dump File : 121209-63062-01.dmp
    Crash Time : 12/12/2009 6:51:59 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8572a6f4
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\121209-63062-01.dmp
    ==================================================

    ==================================================
    Dump File : 120809-42843-01.dmp
    Crash Time : 12/8/2009 12:50:17 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x85736604
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120809-42843-01.dmp
    ==================================================

    ==================================================
    Dump File : 120409-54046-01.dmp
    Crash Time : 12/4/2009 12:16:46 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x856d3024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120409-54046-01.dmp
    ==================================================

    ==================================================
    Dump File : 120409-59203-01.dmp
    Crash Time : 12/4/2009 12:13:40 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8575f4dc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120409-59203-01.dmp
    ==================================================

    ==================================================
    Dump File : 113009-26125-01.dmp
    Crash Time : 11/30/2009 12:18:53 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x846a3024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\113009-26125-01.dmp
    ==================================================

    ==================================================
    Dump File : 112909-36781-01.dmp
    Crash Time : 11/29/2009 11:02:22 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x852084dc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112909-36781-01.dmp
    ==================================================

    ==================================================
    Dump File : 112909-42703-01.dmp
    Crash Time : 11/29/2009 12:37:41 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x851d98fc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112909-42703-01.dmp
    ==================================================

    ==================================================
    Dump File : 112609-53875-01.dmp
    Crash Time : 11/26/2009 4:53:15 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8522b024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112609-53875-01.dmp
    ==================================================

    ==================================================
    Dump File : 112609-51828-01.dmp
    Crash Time : 11/26/2009 4:41:16 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8522d024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112609-51828-01.dmp
    ==================================================

    What can I do to fix this? Any help is appreciated.

    Hi and welcome

    We really need the dmps. can youo use these instructions to upload them to us?


    Thanks


    Ken J+
      My Computer


  3. Posts : 4
    Windows 7
    Thread Starter
       #3

    zigzag3143 said:
    Firestar said:
    I keep getting a BSOD. I get a message that pops up when the computer restarts that says:

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 8572A6F4
    BCP3: 00000000
    BCP4: 00000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\121209-63062-01.dmp
    C:\Users\Martin\AppData\Local\Temp\WER-83265-0.sysdata.xml

    Read our privacy statement online:
    Windows 7 Privacy Highlights - Microsoft Windows

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    --------------------------------------------------------------------------------
    I ran a scan with Blue Screen View and got this.

    ==================================================
    Dump File : 121209-63062-01.dmp
    Crash Time : 12/12/2009 6:51:59 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8572a6f4
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\121209-63062-01.dmp
    ==================================================

    ==================================================
    Dump File : 120809-42843-01.dmp
    Crash Time : 12/8/2009 12:50:17 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x85736604
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120809-42843-01.dmp
    ==================================================

    ==================================================
    Dump File : 120409-54046-01.dmp
    Crash Time : 12/4/2009 12:16:46 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x856d3024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120409-54046-01.dmp
    ==================================================

    ==================================================
    Dump File : 120409-59203-01.dmp
    Crash Time : 12/4/2009 12:13:40 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8575f4dc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\120409-59203-01.dmp
    ==================================================

    ==================================================
    Dump File : 113009-26125-01.dmp
    Crash Time : 11/30/2009 12:18:53 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x846a3024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\113009-26125-01.dmp
    ==================================================

    ==================================================
    Dump File : 112909-36781-01.dmp
    Crash Time : 11/29/2009 11:02:22 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x852084dc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112909-36781-01.dmp
    ==================================================

    ==================================================
    Dump File : 112909-42703-01.dmp
    Crash Time : 11/29/2009 12:37:41 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x851d98fc
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112909-42703-01.dmp
    ==================================================

    ==================================================
    Dump File : 112609-53875-01.dmp
    Crash Time : 11/26/2009 4:53:15 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8522b024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112609-53875-01.dmp
    ==================================================

    ==================================================
    Dump File : 112609-51828-01.dmp
    Crash Time : 11/26/2009 4:41:16 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 0x00000000
    Parameter 2 : 0x8522d024
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+316f63
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\Windows\minidump\112609-51828-01.dmp
    ==================================================

    What can I do to fix this? Any help is appreciated.

    Hi and welcome

    We really need the dmps. can youo use these instructions to upload them to us?


    Thanks


    Ken J+
    Sure. How should I post them?

    P.S. Thanks for your help!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    FS

    Im sorry It has been a long, long day. https://www.sevenforums.com/crash-loc...d-problem.html
      My Computer


  5. Posts : 4
    Windows 7
    Thread Starter
       #5

    OKay thanks. I attached them. Sorry for the slow response my computer crashed again.
      My Computer


  6. Posts : 4,772
    Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
       #6

    Hi Firestar,
    I think ntoskrnl.exe might have corrupted after Windows update. I guess the fix would be to run REPAIR

    Hope it helps
      My Computer


  7. Posts : 71
    Win7
       #7

    When dumps point to Windows system files, we must look at what has caused the system file to cause the crash to begin with.

    In this case, it is a 0x124 stop error. The best way to troubleshoot it is here:

    https://www.sevenforums.com/crash-loc...-what-try.html

    I noticed you have AVG. Please completely uninstall that as it cause the most problem of all software for users in Win 7. Do not just disable because that will not help.
      My Computer


  8. Posts : 5,705
    Win7 x64 + x86
       #8

    If ntoskrnl.exe is at fault, you will experience many more issues other than the BSOD's. This file is the kernel (core) of the operating system. Without it, Windows just won't work.

    When troubleshooting crash dumps, Windows system files/drivers are less suspected than other files - simply because Windows has protection emplaced on the Windows files (so if they get corrupted, Windows will automatically fix them).

    With the STOP 0x124 errors it's even more complicated (see Geo64's link) as it's the CPU reporting the error to Windows. Most often STOP 0x124 errors are due to:
    - hardware problems (something's busted)
    - compatibility issues (either hardware or a driver)
    - driver corruption (some people disagree that this is a consideration).

    More info on STOP 0x124: http://www.carrona.org/bsodindx.html#0x00000124

    But it's not easy to read the STOP 0x124 error - and even if you do read it, chances are the output won't tell you the exact device/driver that's causing it.

    Troubleshooting revolves around making sure everything else is working correctly, then removing bits and pieces of hardware until you find the affected one.
    ********************************************************
    In this case you've got 15 memory dumps - from 11/26 to 12/12 - and all of them are STOP 0x124's The dumps don't show any older drivers - so an easy fix is looking pretty hopeless

    Here's the analysis of the memory dump:
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\FUBAR\TempDUMP\DATA\01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82838000 PsLoadedModuleList = 0x82977570
    Debug session time: Sat Dec 12 22:46:04.468 2009 (GMT-5)
    System Uptime: 0 days 0:00:20.593
    Loading Kernel Symbols
    ...............................................................
    ....................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 857ee024, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    kd> !thread;!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;.logclose;q
    GetPointerFromAddress: unable to read from 82997704
    THREAD 844204c0  Cid 0004.0034  Teb: 00000000 Win32Thread: 00000000 RUNNING on processor 0
    Not impersonating
    GetUlongFromAddress: unable to read from 8295849c
    Owning Process            84384c78       Image:         System
    Attached Process          N/A            Image:         N/A
    ffdf0000: Unable to get shared data
    Wait Start TickCount      1318         
    Context Switch Count      7             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address nt!ExpWorkerThread (0x82892f36)
    Stack Init 80e09fd0 Current 80e09c10 Base 80e0a000 Limit 80e07000 Call 0
    Priority 12 BasePriority 12 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
    ChildEBP RetAddr  Args to Child              
    80e09cc4 828fb1c5 857ee008 82995f88 82995f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    80e09ce4 828fbfe1 82995f80 857ee008 82995fb0 nt!WheapProcessWorkQueueItem+0x56
    80e09d00 82893043 82995f80 00000000 844204c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    80e09d50 82a1fd16 00000001 c49bb8c7 00000000 nt!ExpWorkerThread+0x10d
    80e09d90 828c1159 82892f36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 857ee024, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    80e09cc4 828fb1c5 857ee008 82995f88 82995f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    80e09ce4 828fbfe1 82995f80 857ee008 82995fb0 nt!WheapProcessWorkQueueItem+0x56
    80e09d00 82893043 82995f80 00000000 844204c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    80e09d50 82a1fd16 00000001 c49bb8c7 00000000 nt!ExpWorkerThread+0x10d
    80e09d90 828c1159 82892f36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE_PRV
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE_PRV
    
    Followup: MachineOwner
    ---------
    
    eax=80e099d8 ebx=00000000 ecx=0000000a edx=00000000 esi=8584c000 edi=857ee024
    eip=82b4ef63 esp=80e09cb8 ebp=80e09cc4 iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00200286
    nt!WheapCreateTriageDumpFromPreviousSession+0x32:
    82b4ef63 894508          mov     dword ptr [ebp+8],eax ss:0010:80e09ccc=857ee008
    ChildEBP RetAddr  Args to Child              
    80e09cc4 828fb1c5 857ee008 82995f88 82995f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    80e09ce4 828fbfe1 82995f80 857ee008 82995fb0 nt!WheapProcessWorkQueueItem+0x56
    80e09d00 82893043 82995f80 00000000 844204c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    80e09d50 82a1fd16 00000001 c49bb8c7 00000000 nt!ExpWorkerThread+0x10d
    80e09d90 828c1159 82892f36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    start    end        module name
    80bae000 80bb6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    82801000 82838000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    82838000 82c38000   nt       ntkrnlmp.exe Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    87410000 87488000   mcupdate mcupdate.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    87488000 87499000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    87499000 874a1000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    874a1000 874e3000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    874e3000 8758e000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    8758e000 875ff000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    875ff000 8760d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    8760d000 87655000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    87655000 8765e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    8765e000 87666000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    87666000 87690000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87690000 8769b000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    8769b000 876ac000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
    876ac000 876b4000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    876b4000 876bf000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    876bf000 876cf000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    876cf000 8771a000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    8771a000 87721000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
    87721000 8772f000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8772f000 8775d000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
    8775d000 87773000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    87773000 8777c000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8777c000 8779f000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    8779f000 877a8000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    877a8000 877dc000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    877dc000 877ed000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    87807000 87936000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
    87936000 87961000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    87961000 87974000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    87974000 879d1000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    879d1000 879df000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    879df000 879e8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    879e8000 87a9f000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    87a9f000 87add000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
    87add000 87b02000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
    87b02000 87b34000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
    87b34000 87b8e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
    87b8e000 87bad000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    87bad000 87bc0000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
    87bc0000 87bd0000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
    87c0a000 87d53000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
    87d53000 87d84000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    87d84000 87d8c380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
    87d8d000 87dcc000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    87dcc000 87dd4000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    87dd4000 87e01000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    87e01000 87e11000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    87e11000 87e19000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    87e19000 87e4b000   fvevol   fvevol.sys   Mon Jul 13 19:13:01 2009 (4A5BBF7D)
    87e4b000 87e5c000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    87e5c000 87e81000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    87e81000 87ea6e00   avgrkx86 avgrkx86.sys Fri Oct 09 09:32:41 2009 (4ACF3B79)
    87ea7000 87eb4000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    87eb4000 87ebf000   dump_ataport dump_ataport.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87ebf000 87ec8000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    87ec8000 87ed9000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    87ed9000 87ef8000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
    87ef8000 87eff000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    87eff000 87f06000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    87f06000 87f12000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    87f12000 87f33000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    87f33000 87f40000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    87f40000 87f48000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
    87f48000 87f50000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    87f50000 87f58000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    87f58000 87f63000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    87f63000 87f71000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    87f71000 87f88000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
    87f88000 87f93000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
    87f93000 87fe9680   avgtdix  avgtdix.sys  Mon Nov 02 08:25:10 2009 (4AEEDDB6)
    87fea000 87ff1000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    87ff1000 87fff000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    8d80b000 8d84c000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
    8d84c000 8d856000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    8d856000 8d860000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    8d860000 8d86c000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    8d86c000 8d8d0000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    8d8d0000 8d8e8000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
    8d8e8000 8d8f6000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    8d8f6000 8d8fb500   avgmfx86 avgmfx86.sys Tue Oct 13 03:24:03 2009 (4AD42B13)
    8d8fc000 8d94bb80   avgldx86 avgldx86.sys Sun Sep 20 11:03:04 2009 (4AB64428)
    Mini Kernel Dump does not contain unloaded driver list
    start    end        module name
    8760d000 87655000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    87b34000 87b8e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
    8779f000 877a8000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    87773000 8777c000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8777c000 8779f000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    8d8fc000 8d94bb80   avgldx86 avgldx86.sys Sun Sep 20 11:03:04 2009 (4AB64428)
    8d8f6000 8d8fb500   avgmfx86 avgmfx86.sys Tue Oct 13 03:24:03 2009 (4AD42B13)
    87e81000 87ea6e00   avgrkx86 avgrkx86.sys Fri Oct 09 09:32:41 2009 (4ACF3B79)
    87f93000 87fe9680   avgtdix  avgtdix.sys  Mon Nov 02 08:25:10 2009 (4AEEDDB6)
    876b4000 876bf000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    87eff000 87f06000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    8d8e8000 8d8f6000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    87499000 874a1000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    87ed9000 87ef8000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
    874e3000 8758e000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    87e5c000 87e81000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    874a1000 874e3000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    87974000 879d1000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    876ac000 876b4000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    87ea7000 87eb4000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    8d86c000 8d8d0000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    8d8d0000 8d8e8000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
    8d860000 8d86c000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    87e4b000 87e5c000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    87ebf000 87ec8000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    87eb4000 87ebf000   dump_ataport dump_ataport.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87ec8000 87ed9000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    877dc000 877ed000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    877a8000 877dc000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    879df000 879e8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    87e19000 87e4b000   fvevol   fvevol.sys   Mon Jul 13 19:13:01 2009 (4A5BBF7D)
    87d53000 87d84000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    82801000 82838000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    87e11000 87e19000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    8771a000 87721000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
    80bae000 80bb6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    87961000 87974000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    87add000 87b02000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
    87410000 87488000   mcupdate mcupdate.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    8775d000 87773000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    87f58000 87f63000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    8765e000 87666000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    87936000 87961000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    8d856000 8d860000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    87e01000 87e11000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    879e8000 87a9f000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    87ff1000 87fff000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    87b02000 87b34000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
    87a9f000 87add000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
    87f63000 87f71000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    8d84c000 8d856000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    82838000 82c38000   nt       ntkrnlmp.exe Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    87807000 87936000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
    87ef8000 87eff000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    87b8e000 87bad000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    8769b000 876ac000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
    87666000 87690000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87721000 8772f000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8772f000 8775d000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
    879d1000 879df000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    87488000 87499000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    8d80b000 8d84c000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
    87f40000 87f48000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
    87f48000 87f50000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    87f50000 87f58000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    87dd4000 87e01000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    87dcc000 87dd4000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    87c0a000 87d53000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
    87f88000 87f93000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
    87f71000 87f88000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
    87bc0000 87bd0000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
    87690000 8769b000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    87f06000 87f12000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    87f12000 87f33000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    87d84000 87d8c380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
    876bf000 876cf000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    876cf000 8771a000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    87d8d000 87dcc000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    87bad000 87bc0000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
    87f33000 87f40000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    8758e000 875ff000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    875ff000 8760d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    87fea000 87ff1000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    87655000 8765e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    Mini Kernel Dump does not contain unloaded driver list
    Bugcheck code 00000124
    Arguments 00000000 857ee024 00000000 00000000
      My Computer


  9. Posts : 5,705
    Win7 x64 + x86
       #9

    If you're up for an experiment, we can try Driver Verifer.
    The theory is:
    - it's either hardware or a driver problem
    - if it's hardware, we won't get anything from Driver Verifier
    - if it's a driver issue we may or may not get something from Driver Verifier.

    If Driver Verifier causes the offending driver to fail, and if Windows catches the failure - then Driver Verifier will most likely work for us.
    If Driver Verifier causes the offending driver to fail, and if the CPU catches the failure (and reports it to Windows) then Driver Verifier won't work for us.

    This won't hurt your system - but will take some time. I'd suggest 4 phases:
    - Driver Verifier testing unsigned drivers (for up to 36 hours)
    - Driver Verifier testing 3rd party drivers (for up to 36 hours)
    - Driver Verifier testing Microsoft drivers (for up to 36 hours)
    - Driver Verifier testing all drivers (for up to 36 hours).

    It's possible that the tests won't take this long - but it's your choice.

    Here's the first set of instructions for using Driver Verifier. Please follow them exactly:
    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.


    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).


    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Automatically select unsigned drivers" and click "Next"
    If no drivers show up, then select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.


    Reboot the system and waitfor it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.


    Reboot into Windows (after the crash) and turn offDriver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.


    More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
      My Computer


  10. Posts : 4
    Windows 7
    Thread Starter
       #10

    After reading all your posts I think I might re-install windows if you guys think that might help.

    shyamsasinran said:
    Hi Firestar,
    I think ntoskrnl.exe might have corrupted after Windows update. I guess the fix would be to run REPAIR

    Hope it helps
    If a windows file was corrupt re-installing windows would also fix it.
    Geo64 said:
    When dumps point to Windows system files, we must look at what has caused the system file to cause the crash to begin with.

    In this case, it is a 0x124 stop error. The best way to troubleshoot it is here:

    https://www.sevenforums.com/crash-loc...-what-try.html

    I noticed you have AVG. Please completely uninstall that as it cause the most problem of all software for users in Win 7. Do not just disable because that will not help.
    If I re-installed windows I would not put AVG on it and we could see if that also fixes the problem?

    usasma said:
    If ntoskrnl.exe is at fault, you will experience many more issues other than the BSOD's. This file is the kernel (core) of the operating system. Without it, Windows just won't work.

    When troubleshooting crash dumps, Windows system files/drivers are less suspected than other files - simply because Windows has protection emplaced on the Windows files (so if they get corrupted, Windows will automatically fix them).

    With the STOP 0x124 errors it's even more complicated (see Geo64's link) as it's the CPU reporting the error to Windows. Most often STOP 0x124 errors are due to:
    - hardware problems (something's busted)
    - compatibility issues (either hardware or a driver)
    - driver corruption (some people disagree that this is a consideration).

    More info on STOP 0x124: BSOD Index

    But it's not easy to read the STOP 0x124 error - and even if you do read it, chances are the output won't tell you the exact device/driver that's causing it.

    Troubleshooting revolves around making sure everything else is working correctly, then removing bits and pieces of hardware until you find the affected one.
    ********************************************************
    In this case you've got 15 memory dumps - from 11/26 to 12/12 - and all of them are STOP 0x124's The dumps don't show any older drivers - so an easy fix is looking pretty hopeless

    Here's the analysis of the memory dump:
    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\FUBAR\TempDUMP\DATA\01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.x86fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0x82838000 PsLoadedModuleList = 0x82977570
    Debug session time: Sat Dec 12 22:46:04.468 2009 (GMT-5)
    System Uptime: 0 days 0:00:20.593
    Loading Kernel Symbols
    ...............................................................
    ....................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, 857ee024, 0, 0}
    
    Probably caused by : hardware
    
    Followup: MachineOwner
    ---------
    
    kd> !thread;!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;.logclose;q
    GetPointerFromAddress: unable to read from 82997704
    THREAD 844204c0  Cid 0004.0034  Teb: 00000000 Win32Thread: 00000000 RUNNING on processor 0
    Not impersonating
    GetUlongFromAddress: unable to read from 8295849c
    Owning Process            84384c78       Image:         System
    Attached Process          N/A            Image:         N/A
    ffdf0000: Unable to get shared data
    Wait Start TickCount      1318         
    Context Switch Count      7             
    ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    UserTime                  00:00:00.000
    KernelTime                00:00:00.000
    Win32 Start Address nt!ExpWorkerThread (0x82892f36)
    Stack Init 80e09fd0 Current 80e09c10 Base 80e0a000 Limit 80e07000 Call 0
    Priority 12 BasePriority 12 UnusualBoost 0 ForegroundBoost 0 IoPriority 2 PagePriority 5
    ChildEBP RetAddr  Args to Child              
    80e09cc4 828fb1c5 857ee008 82995f88 82995f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    80e09ce4 828fbfe1 82995f80 857ee008 82995fb0 nt!WheapProcessWorkQueueItem+0x56
    80e09d00 82893043 82995f80 00000000 844204c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    80e09d50 82a1fd16 00000001 c49bb8c7 00000000 nt!ExpWorkerThread+0x10d
    80e09d90 828c1159 82892f36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 857ee024, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    80e09cc4 828fb1c5 857ee008 82995f88 82995f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    80e09ce4 828fbfe1 82995f80 857ee008 82995fb0 nt!WheapProcessWorkQueueItem+0x56
    80e09d00 82893043 82995f80 00000000 844204c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    80e09d50 82a1fd16 00000001 c49bb8c7 00000000 nt!ExpWorkerThread+0x10d
    80e09d90 828c1159 82892f36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: hardware
    
    IMAGE_NAME:  hardware
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE_PRV
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE_PRV
    
    Followup: MachineOwner
    ---------
    
    eax=80e099d8 ebx=00000000 ecx=0000000a edx=00000000 esi=8584c000 edi=857ee024
    eip=82b4ef63 esp=80e09cb8 ebp=80e09cc4 iopl=0         nv up ei ng nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00200286
    nt!WheapCreateTriageDumpFromPreviousSession+0x32:
    82b4ef63 894508          mov     dword ptr [ebp+8],eax ss:0010:80e09ccc=857ee008
    ChildEBP RetAddr  Args to Child              
    80e09cc4 828fb1c5 857ee008 82995f88 82995f80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    80e09ce4 828fbfe1 82995f80 857ee008 82995fb0 nt!WheapProcessWorkQueueItem+0x56
    80e09d00 82893043 82995f80 00000000 844204c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    80e09d50 82a1fd16 00000001 c49bb8c7 00000000 nt!ExpWorkerThread+0x10d
    80e09d90 828c1159 82892f36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    start    end        module name
    80bae000 80bb6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    82801000 82838000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    82838000 82c38000   nt       ntkrnlmp.exe Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    87410000 87488000   mcupdate mcupdate.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    87488000 87499000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    87499000 874a1000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    874a1000 874e3000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    874e3000 8758e000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    8758e000 875ff000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    875ff000 8760d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    8760d000 87655000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    87655000 8765e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    8765e000 87666000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    87666000 87690000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87690000 8769b000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    8769b000 876ac000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
    876ac000 876b4000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    876b4000 876bf000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    876bf000 876cf000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    876cf000 8771a000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    8771a000 87721000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
    87721000 8772f000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8772f000 8775d000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
    8775d000 87773000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    87773000 8777c000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8777c000 8779f000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    8779f000 877a8000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    877a8000 877dc000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    877dc000 877ed000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    87807000 87936000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
    87936000 87961000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    87961000 87974000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    87974000 879d1000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    879d1000 879df000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    879df000 879e8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    879e8000 87a9f000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    87a9f000 87add000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
    87add000 87b02000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
    87b02000 87b34000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
    87b34000 87b8e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
    87b8e000 87bad000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    87bad000 87bc0000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
    87bc0000 87bd0000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
    87c0a000 87d53000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
    87d53000 87d84000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    87d84000 87d8c380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
    87d8d000 87dcc000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    87dcc000 87dd4000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    87dd4000 87e01000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    87e01000 87e11000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    87e11000 87e19000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    87e19000 87e4b000   fvevol   fvevol.sys   Mon Jul 13 19:13:01 2009 (4A5BBF7D)
    87e4b000 87e5c000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    87e5c000 87e81000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    87e81000 87ea6e00   avgrkx86 avgrkx86.sys Fri Oct 09 09:32:41 2009 (4ACF3B79)
    87ea7000 87eb4000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    87eb4000 87ebf000   dump_ataport dump_ataport.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87ebf000 87ec8000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    87ec8000 87ed9000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    87ed9000 87ef8000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
    87ef8000 87eff000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    87eff000 87f06000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    87f06000 87f12000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    87f12000 87f33000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    87f33000 87f40000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    87f40000 87f48000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
    87f48000 87f50000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    87f50000 87f58000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    87f58000 87f63000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    87f63000 87f71000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    87f71000 87f88000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
    87f88000 87f93000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
    87f93000 87fe9680   avgtdix  avgtdix.sys  Mon Nov 02 08:25:10 2009 (4AEEDDB6)
    87fea000 87ff1000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    87ff1000 87fff000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    8d80b000 8d84c000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
    8d84c000 8d856000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    8d856000 8d860000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    8d860000 8d86c000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    8d86c000 8d8d0000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    8d8d0000 8d8e8000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
    8d8e8000 8d8f6000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    8d8f6000 8d8fb500   avgmfx86 avgmfx86.sys Tue Oct 13 03:24:03 2009 (4AD42B13)
    8d8fc000 8d94bb80   avgldx86 avgldx86.sys Sun Sep 20 11:03:04 2009 (4AB64428)
    Mini Kernel Dump does not contain unloaded driver list
    start    end        module name
    8760d000 87655000   ACPI     ACPI.sys     Mon Jul 13 19:11:11 2009 (4A5BBF0F)
    87b34000 87b8e000   afd      afd.sys      Mon Jul 13 19:12:34 2009 (4A5BBF62)
    8779f000 877a8000   amdxata  amdxata.sys  Tue May 19 13:57:35 2009 (4A12F30F)
    87773000 8777c000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8777c000 8779f000   ataport  ataport.SYS  Mon Jul 13 19:11:18 2009 (4A5BBF16)
    8d8fc000 8d94bb80   avgldx86 avgldx86.sys Sun Sep 20 11:03:04 2009 (4AB64428)
    8d8f6000 8d8fb500   avgmfx86 avgmfx86.sys Tue Oct 13 03:24:03 2009 (4AD42B13)
    87e81000 87ea6e00   avgrkx86 avgrkx86.sys Fri Oct 09 09:32:41 2009 (4ACF3B79)
    87f93000 87fe9680   avgtdix  avgtdix.sys  Mon Nov 02 08:25:10 2009 (4AEEDDB6)
    876b4000 876bf000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    87eff000 87f06000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    8d8e8000 8d8f6000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    87499000 874a1000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    87ed9000 87ef8000   cdrom    cdrom.sys    Mon Jul 13 19:11:24 2009 (4A5BBF1C)
    874e3000 8758e000   CI       CI.dll       Mon Jul 13 21:09:28 2009 (4A5BDAC8)
    87e5c000 87e81000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    874a1000 874e3000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    87974000 879d1000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    876ac000 876b4000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    87ea7000 87eb4000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    8d86c000 8d8d0000   csc      csc.sys      Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    8d8d0000 8d8e8000   dfsc     dfsc.sys     Mon Jul 13 19:14:16 2009 (4A5BBFC8)
    8d860000 8d86c000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    87e4b000 87e5c000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    87ebf000 87ec8000   dump_atapi dump_atapi.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    87eb4000 87ebf000   dump_ataport dump_ataport.sys Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87ec8000 87ed9000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    877dc000 877ed000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    877a8000 877dc000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    879df000 879e8000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    87e19000 87e4b000   fvevol   fvevol.sys   Mon Jul 13 19:13:01 2009 (4A5BBF7D)
    87d53000 87d84000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:12:03 2009 (4A5BBF43)
    82801000 82838000   hal      halmacpi.dll Mon Jul 13 19:11:03 2009 (4A5BBF07)
    87e11000 87e19000   hwpolicy hwpolicy.sys Mon Jul 13 19:11:01 2009 (4A5BBF05)
    8771a000 87721000   intelide intelide.sys Mon Jul 13 19:11:19 2009 (4A5BBF17)
    80bae000 80bb6000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    87961000 87974000   ksecdd   ksecdd.sys   Mon Jul 13 19:11:56 2009 (4A5BBF3C)
    87add000 87b02000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
    87410000 87488000   mcupdate mcupdate.dll Mon Jul 13 21:06:41 2009 (4A5BDA21)
    8775d000 87773000   mountmgr mountmgr.sys Mon Jul 13 19:11:27 2009 (4A5BBF1F)
    87f58000 87f63000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    8765e000 87666000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    87936000 87961000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    8d856000 8d860000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    87e01000 87e11000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    879e8000 87a9f000   ndis     ndis.sys     Mon Jul 13 19:12:24 2009 (4A5BBF58)
    87ff1000 87fff000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    87b02000 87b34000   netbt    netbt.sys    Mon Jul 13 19:12:18 2009 (4A5BBF52)
    87a9f000 87add000   NETIO    NETIO.SYS    Mon Jul 13 19:12:35 2009 (4A5BBF63)
    87f63000 87f71000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    8d84c000 8d856000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    82838000 82c38000   nt       ntkrnlmp.exe Mon Jul 13 19:15:08 2009 (4A5BBFFC)
    87807000 87936000   Ntfs     Ntfs.sys     Mon Jul 13 19:12:05 2009 (4A5BBF45)
    87ef8000 87eff000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    87b8e000 87bad000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    8769b000 876ac000   partmgr  partmgr.sys  Mon Jul 13 19:11:35 2009 (4A5BBF27)
    87666000 87690000   pci      pci.sys      Mon Jul 13 19:11:16 2009 (4A5BBF14)
    87721000 8772f000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8772f000 8775d000   pcmcia   pcmcia.sys   Mon Jul 13 19:19:29 2009 (4A5BC101)
    879d1000 879df000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    87488000 87499000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    8d80b000 8d84c000   rdbss    rdbss.sys    Mon Jul 13 19:14:26 2009 (4A5BBFD2)
    87f40000 87f48000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:01:40 2009 (4A5BCAE4)
    87f48000 87f50000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    87f50000 87f58000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    87dd4000 87e01000   rdyboost rdyboost.sys Mon Jul 13 19:22:02 2009 (4A5BC19A)
    87dcc000 87dd4000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    87c0a000 87d53000   tcpip    tcpip.sys    Mon Jul 13 19:13:18 2009 (4A5BBF8E)
    87f88000 87f93000   TDI      TDI.SYS      Mon Jul 13 19:12:12 2009 (4A5BBF4C)
    87f71000 87f88000   tdx      tdx.sys      Mon Jul 13 19:12:10 2009 (4A5BBF4A)
    87bc0000 87bd0000   termdd   termdd.sys   Mon Jul 13 20:01:35 2009 (4A5BCADF)
    87690000 8769b000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    87f06000 87f12000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    87f12000 87f33000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    87d84000 87d8c380   vmstorfl vmstorfl.sys Mon Jul 13 19:28:44 2009 (4A5BC32C)
    876bf000 876cf000   volmgr   volmgr.sys   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    876cf000 8771a000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    87d8d000 87dcc000   volsnap  volsnap.sys  Mon Jul 13 19:11:34 2009 (4A5BBF26)
    87bad000 87bc0000   wanarp   wanarp.sys   Mon Jul 13 19:55:02 2009 (4A5BC956)
    87f33000 87f40000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    8758e000 875ff000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    875ff000 8760d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    87fea000 87ff1000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    87655000 8765e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    Mini Kernel Dump does not contain unloaded driver list
    Bugcheck code 00000124
    Arguments 00000000 857ee024 00000000 00000000
    As for hardware being the problem I can tell you the RAM is fine. I bought new RAm and the computer had the same problem.
    usasma said:
    If you're up for an experiment, we can try Driver Verifer.
    The theory is:
    - it's either hardware or a driver problem
    - if it's hardware, we won't get anything from Driver Verifier
    - if it's a driver issue we may or may not get something from Driver Verifier.

    If Driver Verifier causes the offending driver to fail, and if Windows catches the failure - then Driver Verifier will most likely work for us.
    If Driver Verifier causes the offending driver to fail, and if the CPU catches the failure (and reports it to Windows) then Driver Verifier won't work for us.

    This won't hurt your system - but will take some time. I'd suggest 4 phases:
    - Driver Verifier testing unsigned drivers (for up to 36 hours)
    - Driver Verifier testing 3rd party drivers (for up to 36 hours)
    - Driver Verifier testing Microsoft drivers (for up to 36 hours)
    - Driver Verifier testing all drivers (for up to 36 hours).

    It's possible that the tests won't take this long - but it's your choice.

    Here's the first set of instructions for using Driver Verifier. Please follow them exactly:
    Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.


    So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista Startup Repair feature).


    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Automatically select unsigned drivers" and click "Next"
    If no drivers show up, then select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.


    Reboot the system and waitfor it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.


    Reboot into Windows (after the crash) and turn offDriver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    If that doesn't work, post back and we'll have to see about fixing the registry entry off-line.


    More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users
    I think I will wait for driver verifier until I have tried some other things first.
      My Computer


 
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