Windows 7: Windows Explorer Repeatedly Crashes

Hi everybody, I'm hoping I can get some help here because this problem is really frustrating

I have Windows 7 Ultimate 64-bit and ever since the first day I installed it I have been getting repeated Windows Explorer crashes and which require Explorer to restart. These crashes happen mostly from right clicking on something or using hotkeys to copy. I have copied several of the problem signatures and I will paste them below. Thanks in advance for any help!



Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bdfbe
Exception Code: c000041d
Exception Offset: 000000000000120b
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: e801
Additional Information 2: e8013668708f509e95a419095453703a
Additional Information 3: 8f0f
Additional Information 4: 8f0fa4f7eaeb164bf77227128b3e36e3

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: StackHash_8b06
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000374
Exception Offset: 00000000000c6cd2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8b06
Additional Information 2: 8b06682dbf70ea919d353b6fef6b5958
Additional Information 3: c4d0
Additional Information 4: c4d071f2a8a3ef4da7bf9177fd5cf290

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: msvcrt.dll
Fault Module Version: 7.0.7600.16385
Fault Module Timestamp: 4a5bdfbe
Exception Code: c000041d
Exception Offset: 0000000000001221
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: c35a
Additional Information 2: c35a9a65cb0d7a2f38a63f6acde8ba99
Additional Information 3: 10f2
Additional Information 4: 10f2bb17dd0276ae659134f31320f291

Hi and welcome

app crash is often caused by DEP. If in event viewer (type eventvwr in search) you go to windows logs>application tab and find errors that list app crash and have the event ID 1000 source 100, it is more than likely DEP.

DEP or data execution prevention is located in system control panel>advanced settings>performance> DEP and is by default set to win apps only. You can exclude explorer from the list but only if you are sure it isnt a virus and have the event viewer ID listed above.

If you need help PM me


Ken J+

Awesome thanks! I'll test it out and post the results.

I haven't had another crash in the last few days so it seems to have worked. Thanks again!

That didn't last long...I am getting the crashes practically whenever I do anything in explorer.

Here are some more problem signatures
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c000041d
Exception Offset: 000000000003202d
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 4174
Additional Information 2: 4174367603bed708a3ed81c92fe83642
Additional Information 3: 27f6
Additional Information 4: 27f66bca14bc148e835b2d110b1886b4

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be01a
Exception Code: c000041d
Exception Offset: 00000000000fd7d2
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 8b12
Additional Information 2: 8b1227bae1467398b752749f20d92bff
Additional Information 3: b922
Additional Information 4: b9220b6118994d47bb1c6dea53a1ec1e


Anyone have any other ideas?

I encountered similar error but for the Application name: frmbld.frm

I solved it by following this
1. msconfig
2. system config>>tools
3. Change UAC Settings
-> set to Never notify me >>ok >>restart

now the problem is solved.

Use this work around if its something you are looking for.

I have a similar problem, but when directed to disable DEP on Explorer.exe, I get an error message that I can't do that with a 64 bit exe. My error message is:

Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: EXPLORERFRAME.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c6a8
Exception Code: c0000005
Exception Offset: 00000000000411d1
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 5659
Additional Information 2: 5659bf5e341780a265bd9817b4564082
Additional Information 3: 3c43
Additional Information 4: 3c433399424e4e49adf88e8153b9714e

It appears that my problem is somehow related to the EXPLORERFRAME.dll
Any suggestions would be greatly appreciated. I can't launch explorer from a shortcut or quicklaunch icon, but have to rely on explorer launched by anoter method like run, save as, or open.

MSFT has known about this problem from day 1, but is unable or unwilling to fix it.