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Windows 7: Windows has recovered from an unexpected shutdown


13 Dec 2009   #1

Windows 7
 
 
Windows has recovered from an unexpected shutdown

My laptop keeps on randomly shutting down, showing me the Blue Screen and then restarting.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 3A30327C
BCP2: 00000002
BCP3: 00000000
BCP4: 8724267E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121409-20576-01.dmp
C:\Users\Dino\AppData\Local\Temp\WER-37502-0.sysdata.xml

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This is what I keep recieving upon restart, its really annuying me and I cant fix it.

PLEASE HELP!!!

My System SpecsSystem Spec
.

14 Dec 2009   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi Dino15 Welcome to Seven Forums ,

First we need to dump to see what is going on with the system. The below thread will help you find it

http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
14 Dec 2009   #3

Windows 7
 
 

Thanks for quick reply, here is minidump!
My System SpecsSystem Spec
.


14 Dec 2009   #4
Microsoft MVP

 
 

Looking like networking drivers - but hang on for the dump file analysis to finish....
My System SpecsSystem Spec
14 Dec 2009   #5
Microsoft MVP

 
 

rt86win7.sys is blamed, and it's your RealTek networking driver.
It's most likely the driver that's at fault, but it could also be an issue with the card itself.

I would first try downloading the most current Windows 7 driver from the Realtek website: Realtek
Then uninstall the currently installed network drivers,
Then install the freshly downloaded one's.
Then monitor for further BSOD's.

Also, I'd suggest updating these older drivers:
Code:
avgio.sys    Thu Feb 22 09:57:32 2007
rixdptsk.sys Tue Nov 14 20:35:19 2006
HpqRemHid.sys Wed Jul 11 11:30:21 2007
smserial.sys Fri Sep 26 04:23:38 2008
Here's the summary of the memory dumps - all point to rt86win7.sys:
Code:
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 21:51:08.637 2009 (GMT-5)
System Uptime: 0 days 1:18:06.650
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 22:15:26.929 2009 (GMT-5)
System Uptime: 0 days 0:23:19.943
BugCheck D1, {3a30327c, 2, 0, 8724267e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Dec 14 01:23:29.127 2009 (GMT-5)
System Uptime: 0 days 0:14:40.140
BugCheck D1, {3, 2, 0, 87500543}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : NETIO.SYS ( NETIO!IsFlowContextTableAcceptingContexts+18 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 23:57:07.343 2009 (GMT-5)
System Uptime: 0 days 1:40:45.356
BugCheck A, {0, 2, 1, 82a4b06c}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 19:22:09.692 2009 (GMT-5)
System Uptime: 0 days 4:38:11.705
BugCheck D1, {18, 2, 0, 86f0d67e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 14:43:01.918 2009 (GMT-5)
System Uptime: 2 days 19:46:35.642
BugCheck D1, {3a30327c, 2, 0, 86f3167e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 20:32:29.326 2009 (GMT-5)
System Uptime: 0 days 0:37:14.214
BugCheck A, {0, 2, 1, 8289c06c}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Dec 14 01:08:06.652 2009 (GMT-5)
System Uptime: 0 days 0:55:46.666
BugCheck D1, {18, 2, 0, 8712667e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
My System SpecsSystem Spec
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 Windows has recovered from an unexpected shutdown




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