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Windows 7: Windows has recovered from an unexpected shutdown

13 Dec 2009   #1
dino15

Windows 7
 
 
Windows has recovered from an unexpected shutdown

My laptop keeps on randomly shutting down, showing me the Blue Screen and then restarting.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 3081

Additional information about the problem:
BCCode: d1
BCP1: 3A30327C
BCP2: 00000002
BCP3: 00000000
BCP4: 8724267E
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\121409-20576-01.dmp
C:\Users\Dino\AppData\Local\Temp\WER-37502-0.sysdata.xml

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This is what I keep recieving upon restart, its really annuying me and I cant fix it.

PLEASE HELP!!!


My System SpecsSystem Spec
.
14 Dec 2009   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi Dino15 Welcome to Seven Forums ,

First we need to dump to see what is going on with the system. The below thread will help you find it

http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
14 Dec 2009   #3
dino15

Windows 7
 
 

Thanks for quick reply, here is minidump!
My System SpecsSystem Spec
.

14 Dec 2009   #4
usasma
Microsoft MVP

 
 

Looking like networking drivers - but hang on for the dump file analysis to finish....
My System SpecsSystem Spec
14 Dec 2009   #5
usasma
Microsoft MVP

 
 

rt86win7.sys is blamed, and it's your RealTek networking driver.
It's most likely the driver that's at fault, but it could also be an issue with the card itself.

I would first try downloading the most current Win7 driver from the Realtek website: Realtek
Then uninstall the currently installed network drivers,
Then install the freshly downloaded one's.
Then monitor for further BSOD's.

Also, I'd suggest updating these older drivers:
Code:
avgio.sys    Thu Feb 22 09:57:32 2007
rixdptsk.sys Tue Nov 14 20:35:19 2006
HpqRemHid.sys Wed Jul 11 11:30:21 2007
smserial.sys Fri Sep 26 04:23:38 2008
Here's the summary of the memory dumps - all point to rt86win7.sys:
Code:
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 21:51:08.637 2009 (GMT-5)
System Uptime: 0 days 1:18:06.650
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 22:15:26.929 2009 (GMT-5)
System Uptime: 0 days 0:23:19.943
BugCheck D1, {3a30327c, 2, 0, 8724267e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Dec 14 01:23:29.127 2009 (GMT-5)
System Uptime: 0 days 0:14:40.140
BugCheck D1, {3, 2, 0, 87500543}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : NETIO.SYS ( NETIO!IsFlowContextTableAcceptingContexts+18 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 23:57:07.343 2009 (GMT-5)
System Uptime: 0 days 1:40:45.356
BugCheck A, {0, 2, 1, 82a4b06c}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 19:22:09.692 2009 (GMT-5)
System Uptime: 0 days 4:38:11.705
BugCheck D1, {18, 2, 0, 86f0d67e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 14:43:01.918 2009 (GMT-5)
System Uptime: 2 days 19:46:35.642
BugCheck D1, {3a30327c, 2, 0, 86f3167e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Sun Dec 13 20:32:29.326 2009 (GMT-5)
System Uptime: 0 days 0:37:14.214
BugCheck A, {0, 2, 1, 8289c06c}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Dec 14 01:08:06.652 2009 (GMT-5)
System Uptime: 0 days 0:55:46.666
BugCheck D1, {18, 2, 0, 8712667e}
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
My System SpecsSystem Spec
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