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Windows 7: Freezing issues


16 Dec 2009   #1
Inepsy

Windows 7 Ultimate 64-Bit
 
 
Freezing issues

I recently installed Windows 7 and it's only been frustrating me ever since I did.

My first problem is that Windows will randomly freeze up and I end up having to hard reboot my system. I've read a number of things online about how to fix it, but nothing seems to help.

Also, another problem, I'm not quite sure how to explain this one. I'm not too computer savvy so forgive me if it doesn't make sense. Windows seems to "lag" from time to time as well. I'll move the mouse and it will appear off somewhere else, just like how you lag in video games, where you would move and appear in other places because the computer can't process it. Also, during this "lag" if there is any audio playing it will "loop"? The sound will repeat until the "lag" spike goes away. This will happen about 3 to 6 times within a few seconds and then it will stop. Sorry if I made that confusing but that's the best way I know how to describe it.

If anyone can offer any suggestion on how to fix these two problems, I would greatly appreciate it.

Oh and forgive me if this isn't where this should be posted, I just registered today.

Thanks for your time.


My System SpecsSystem Spec
16 Dec 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

quote recently installed Windows 7 and it's only been frustrating me ever since I did.

My first problem is that Windows will randomly freeze up and I end up having to hard reboot my system. I've read a number of things online about how to fix it, but nothing seems to help.

Also, another problem, I'm not quite sure how to explain this one. I'm not too computer savvy so forgive me if it doesn't make sense. Windows seems to "lag" from time to time as well. I'll move the mouse and it will appear off somewhere else, just like how you lag in video games, where you would move and appear in other places because the computer can't process it. Also, during this "lag" if there is any audio playing it will "loop"? The sound will repeat until the "lag" spike goes away. This will happen about 3 to 6 times within a few seconds and then it will stop. Sorry if I made that confusing but that's the best way I know how to describe it.

If anyone can offer any suggestion on how to fix these two problems, I would greatly appreciate it.

Oh and forgive me if this isn't where this should be posted, I just registered today.quote

Thanks for your time.









I hope that I can help and I further hope that a single solution will solve both problems. Uninstall your A/V, (anti virus) and try MSE (Miscrosoft Security Essentials). Since this might not solve the problem and you may not like MSE, make a system image first, so you could go back to where you are now if things do not work out.
My System SpecsSystem Spec
16 Dec 2009   #3
Inepsy

Windows 7 Ultimate 64-Bit
 
 

I don't believe that I have any Antivirus program installed at the moment. I JUST did a new install of Windows 7 and I still have the problems. Unless there's an Antivirus program default installed, but I looked in the program list to uninstall it and I didn't see any listed. Where do I find it?
My System SpecsSystem Spec
16 Dec 2009   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by Inepsy View Post
I don't believe that I have any Antivirus program installed at the moment. I JUST did a new install of Windows 7 and I still have the problems. Unless there's an Antivirus program default installed, but I looked in the program list to uninstall it and I didn't see any listed. Where do I find it?
Ok the apparantly the A/V is not the problem.

Go to your computer icon, click on it, right click on the c drive, click on properties, click on tools and then do disc error ck.

If that does not work, using your windows 7 dvd, do a repair (upgrade) see what happens.

Before you try anything, though, make a system image. Type system image in search (by start menu) and then follow instructions. The image will allow you to return to the present time, in the event that the cures are worse than the problem.

Reading your question again, I am not sure if you did an upgrade or a clean install. If you did an upgrade, do a clean (custom install) now. If you did a clean install the first time, do a upgrade (repair, now).
My System SpecsSystem Spec
16 Dec 2009   #5
swarfega

Windows 7 Professional 64-bit
 
 

You might want to give this a try as well: Get more performance from your hard drives
My System SpecsSystem Spec
16 Dec 2009   #6
Inepsy

Windows 7 Ultimate 64-Bit
 
 

I did a clean install, so I will try an upgrade if the disk error check doesn't work. I did the disk error check last night and everything seems to be working fine for now. Thanks for your help! I will reply if it happens again.

swarfega,
I followed the instructions on what you told me to look at. Thank you!
My System SpecsSystem Spec
16 Dec 2009   #7
KB Prez

Windows 7 Home Premium (x64)
 
 

Quote   Quote: Originally Posted by Inepsy View Post
I recently installed Windows 7 and it's only been frustrating me ever since I did.

My first problem is that Windows will randomly freeze up and I end up having to hard reboot my system. I've read a number of things online about how to fix it, but nothing seems to help.

Also, another problem, I'm not quite sure how to explain this one. I'm not too computer savvy so forgive me if it doesn't make sense. Windows seems to "lag" from time to time as well. I'll move the mouse and it will appear off somewhere else, just like how you lag in video games, where you would move and appear in other places because the computer can't process it. Also, during this "lag" if there is any audio playing it will "loop"? The sound will repeat until the "lag" spike goes away. This will happen about 3 to 6 times within a few seconds and then it will stop. Sorry if I made that confusing but that's the best way I know how to describe it.

If anyone can offer any suggestion on how to fix these two problems, I would greatly appreciate it.

Oh and forgive me if this isn't where this should be posted, I just registered today.

Thanks for your time.
Inepsy, my PC froze at least once a day after I did the Win7 upgrade. I had to do a hard reset in order to get going again. After too many weeks of getting more and more frustrated, I finally noticed that my mouse was acting very ďsluggishĒ. Many times I had to click it several times in order to get a response. Itís a Logitech wireless mouse, so I went to their web site to see if there was something different with Win7. Logitech says that before I did the upgrade, I should have uninstalled the mouse software and then reinstalled it afterwards. Of course I hadnít done that because I hadnít checked with Logitech beforehand. So, I uninstalled the software (SetPoint 4.80) and restarted. I didnít bother to reinstall SetPoint because I didnít really need it anyway. Ever since then, no more freezing! This may have nothing to do with your problems, but I thought Iíd let you know.
My System SpecsSystem Spec
17 Dec 2009   #8
Inepsy

Windows 7 Ultimate 64-Bit
 
 

Unfortunately the freezing still continues, the "lag" that I mention however, hasn't occured at all since I've done what you guys have told me. It froze once while
playing a pretty old game, so I thought it was maybe just a
compatability issue. Then just a few minutes ago, my system froze
while attempting to view a video on a web page.

Is there anything else I can do?
My System SpecsSystem Spec
17 Dec 2009   #9
gregrocker
Microsoft MVP

 

Check the event log and study errors.

Create a system health report and study the diagnostics logs by clicking the WEP score link at Computer>Properties and then Advanced tools link.

Did you boot from the DVD and format the HD before installing?
My System SpecsSystem Spec
17 Dec 2009   #10
Inepsy

Windows 7 Ultimate 64-Bit
 
 

Yes, I booted from the CD and formatted the hard drive before installation. It was a clean, fresh, and new install, NOT an upgrade.

I tried to create that system health thing you mentioned but I couldn't find it.
My System SpecsSystem Spec
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