| Windows 7: Explorer.exe crashing frequently on right click |
16 Dec 2009
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#1 | | |
Explorer.exe crashing frequently on right click Hello all, I've been driven batty over this windows 7 bug, which of course only happens on my main machine and not any other, and seems to have survived reloads... Either way, frequently (in spurts, doesn't do it for a while, then does it constantly even after reboots, then dies down for a while) windows explorer will crash and restart, often times triggered by right clicking for a context menu on any explorer process item (my computer, desktop, etc). My first thought was a shell extension but after disabling everything non-ms, it is still doing it. Ironically, the only other problem is that after restarting I will always get the 'files waiting to be written to CD' balloon, which of course I can't clear either (tried deleting the files in the CD writing temp directory, nothing on a CD shows to be 'waiting' either). Here's the skinny:
Faulting modules listed at different times through AppLog:
ntdll.dll (most common)
msvcrt.dll (2nd most common)
MFPlay.DLL (once)
OLE32.dll (rarely)
Things Tried:
Disable shell extensions
Virus Scan (although happens on a new fresh load, so virus highly unlikely)
Update drivers
Remove programs (although again, on fresh load, so 3rd party apps unlikely though may exacerbate of course)
SFC scan for corruption (none found)
Full 48 hour memory test
As I'm now pretty much out of ideas and suggestions made to others, I've decided to ask for help on this one; I've attached a minidump (Win7x64) to this so if H2SO4 or others are better at reading it than I am (which wouldn't take much, my WinDbg-Fu is very weak) I'd love to see if they can determine the cause! Finally, at my system specs show I'm running a P5Q-Pro with an E8500 and 4Gb of G-Skill RAM, all at and always have been stock clock rates. I'd be happy to entertain just about anything sane to try as I'm at my wits end with this!
Thanks in advance,
Diamond187 | My System Specs |
| System Manufacturer/Model Number Custom OS Windows 7 Ultimate x64 CPU Core2Duo E8500 @ 3.17Ghz Motherboard Asus P5Q-Pro Memory 4.00GB G-Skill PC1066 Graphics Card PowerColor ATI 4870 Sound Card Onboard Monitor(s) Displays Dell 4 |
16 Dec 2009
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#2 | | Windows 7 Ultimate x64 Newcastle upon Tyne, UK |
Are you running a version of Firefox, mainly 3.5.x or 3.6.x, and using 'Private Mode', or 'Never Remember History'? | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64 CPU Intel Pentium D 2.8GHz Motherboard Gigabyte GA-P35-DQ6 Memory 4GB Graphics Card ATI Radeon HD 2600 Pro Sound Card Onboard Realtek HD Audio Monitor(s) Displays Asus 22" Screen Resolution 1680 x 1050 Keyboard Microsoft Mouse Microsoft Case Gigabyte 3D Aurora Cooling Zalman Hard Drives x2 160GB Seagate RAID 0 Internet Speed 4MB |
16 Dec 2009
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#3 | | |
3.5.5 and never remember history, yes. Either your psychic or I see this going somewhere... 
edit: found your post and bug with mozilla; I'm not using private more, but never remember history yes. Either way, sounds like this is a clipboard induced heap corruption issue; any word on when MS is going to fix it on their side? This has been happening since the beta versions and I'd love to get rid of it... Strange thing is that I've never had it happen on any other computers, but thinking of it they are Windows 7/32- guess this is a x64 issue? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Ultimate x64 CPU Core2Duo E8500 @ 3.17Ghz Motherboard Asus P5Q-Pro Memory 4.00GB G-Skill PC1066 Graphics Card PowerColor ATI 4870 Sound Card Onboard Monitor(s) Displays Dell 4 |
16 Dec 2009
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#4 | | W7 RTM Ultimate x64 South Coast NSW |
LOL, FF 3.5+ causes this problem, also the reason why i can't use it. i got the same problem. | My System Specs | | System Manufacturer/Model Number Custom Build OS W7 RTM Ultimate x64 CPU Intel Q8400 @ 2.66GHZ Motherboard Gigabyte GA-EG45M-UD2H Memory 4GB DDR2-800 Graphics Card Gainward GTS 450 GLH 1GB Edition Sound Card Integrated 8 Channel Monitor(s) Displays AOC 23.6 Inch Widescreen LCD Screen Resolution 1920x1080 Keyboard HP SK-2960 Multimedia Keyboard Mouse Logitech M350 Wireless Gaming Mouse PSU Apevia Java Power 500W Case Cooler Master HAF 922 Black Cooling Stock Intel CPU Fan Hard Drives Seagate 500GB Internal
Western Digital 1TB Internal
Hitachi 1TB External Internet Speed 1.5MB |
16 Dec 2009
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#5 | | Windows 7 Ultimate x64 Newcastle upon Tyne, UK |
Apparently Mozilla have a fix that we will see in 3.5.7, sadly it didn't make 3.5.6, which was released yesterday.
The fix should also appear in 3.6b6 or 3.6 RC, whichever is first.
I am running 3.6b6pre at the moment, with 'Never remember history' selected, and it's been great for over a week.
According to Mozilla, Microsoft are aware of the problem and are working on a fix at their end.
My advice for the moment would be to use either a current release with 'Remember history', and use CCleaner to clear your history.
Or use a beta/nightly build that has the fix included. http://ftp.mozilla.org/pub/mozilla.o....installer.exe http://ftp.mozilla.org/pub/mozilla.o....installer.exe
Hope that helps mate.
Shouldn't be long now. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64 CPU Intel Pentium D 2.8GHz Motherboard Gigabyte GA-P35-DQ6 Memory 4GB Graphics Card ATI Radeon HD 2600 Pro Sound Card Onboard Realtek HD Audio Monitor(s) Displays Asus 22" Screen Resolution 1680 x 1050 Keyboard Microsoft Mouse Microsoft Case Gigabyte 3D Aurora Cooling Zalman Hard Drives x2 160GB Seagate RAID 0 Internet Speed 4MB |
16 Dec 2009
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#6 | | Windows 7 Professional 64bit East Hampton, NY |
Thank you for the FF tip. Hopefully that will solve my problem as well. | My System Specs | | System Manufacturer/Model Number MSI OS Windows 7 Professional 64bit CPU Intel Celeron 2.4 GH Memory 4 GB Graphics Card NVidia GeForce 9800GT Sound Card ATI HDMI Audio Monitor(s) Displays Acer S231HL Dual Monitors Keyboard Logitech wireless Mouse Logitech wireless Cooling Standard Hard Drives Hitachi 300GB ATA
Maxtor 300GB USB Internet Speed Cable |
17 Dec 2009
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#7 | | W7 RTM Ultimate x64 South Coast NSW |

Quote: Originally Posted by Dazeon Apparently Mozilla have a fix that we will see in 3.5.7, sadly it didn't make 3.5.6, which was released yesterday.
The fix should also appear in 3.6b6 or 3.6 RC, whichever is first.
I am running 3.6b6pre at the moment, with 'Never remember history' selected, and it's been great for over a week.
According to Mozilla, Microsoft are aware of the problem and are working on a fix at their end.
My advice for the moment would be to use either a current release with 'Remember history', and use CCleaner to clear your history.
Or use a beta/nightly build that has the fix included. http://ftp.mozilla.org/pub/mozilla.o....installer.exe http://ftp.mozilla.org/pub/mozilla.o....installer.exe
Hope that helps mate.
Shouldn't be long now.  That's odd, apparently posted somewhere here about the new FF release, someone mentioned the bug was already fixed :S.
I'm not using FF just for the fact, i went to Opera when i left FF, and now i like Opera better. | My System Specs | | System Manufacturer/Model Number Custom Build OS W7 RTM Ultimate x64 CPU Intel Q8400 @ 2.66GHZ Motherboard Gigabyte GA-EG45M-UD2H Memory 4GB DDR2-800 Graphics Card Gainward GTS 450 GLH 1GB Edition Sound Card Integrated 8 Channel Monitor(s) Displays AOC 23.6 Inch Widescreen LCD Screen Resolution 1920x1080 Keyboard HP SK-2960 Multimedia Keyboard Mouse Logitech M350 Wireless Gaming Mouse PSU Apevia Java Power 500W Case Cooler Master HAF 922 Black Cooling Stock Intel CPU Fan Hard Drives Seagate 500GB Internal
Western Digital 1TB Internal
Hitachi 1TB External Internet Speed 1.5MB |
17 Dec 2009
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#8 | | Windows 7 Ultimate x64 Newcastle upon Tyne, UK |
Not according to Mozilla, on my bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=518412
The fix has been approved, and pushed, but is yet to appear in an official release.
Nor is it in the official 3.5.6 release notes: Mozilla Firefox 3.5.6 Release Notes
Still, if it has, and I certainly don't know about it, I'll go right ahead with my clean install.
I love Opera on Windows Mobile 6.5, never tried it on Windows. | My System Specs | | System Manufacturer/Model Number Custom Build OS Windows 7 Ultimate x64 CPU Intel Pentium D 2.8GHz Motherboard Gigabyte GA-P35-DQ6 Memory 4GB Graphics Card ATI Radeon HD 2600 Pro Sound Card Onboard Realtek HD Audio Monitor(s) Displays Asus 22" Screen Resolution 1680 x 1050 Keyboard Microsoft Mouse Microsoft Case Gigabyte 3D Aurora Cooling Zalman Hard Drives x2 160GB Seagate RAID 0 Internet Speed 4MB |
17 Dec 2009
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#9 | | W7 RTM Ultimate x64 South Coast NSW |
I use Opera on my PC, till FF fixes that problem :P | My System Specs | | System Manufacturer/Model Number Custom Build OS W7 RTM Ultimate x64 CPU Intel Q8400 @ 2.66GHZ Motherboard Gigabyte GA-EG45M-UD2H Memory 4GB DDR2-800 Graphics Card Gainward GTS 450 GLH 1GB Edition Sound Card Integrated 8 Channel Monitor(s) Displays AOC 23.6 Inch Widescreen LCD Screen Resolution 1920x1080 Keyboard HP SK-2960 Multimedia Keyboard Mouse Logitech M350 Wireless Gaming Mouse PSU Apevia Java Power 500W Case Cooler Master HAF 922 Black Cooling Stock Intel CPU Fan Hard Drives Seagate 500GB Internal
Western Digital 1TB Internal
Hitachi 1TB External Internet Speed 1.5MB |
17 Dec 2009
|
#10 | | Windows 7 Ultimate 64bit Kajaani, Finland |
| My System Specs | | OS Windows 7 Ultimate 64bit CPU Intel Core 2 Duo E8500 @ 4,4GHz Motherboard Asus P5Q Pro Memory 4 Gb Exceleram DDR2 @ 1110MHz Graphics Card Sapphire ATI Radeon HD 4850 512 Mb Sound Card Creative Sound Blaster X-Fi XtremeGamer Monitor(s) Displays Samsung SyncMaster 2253BW Keyboard Razer Lycosa Gaming Keyboard Mouse Razer Deathadder Gaming Mouse Case Antec Three Hundred Cooling Air Hard Drives ~1 Tb Internet Speed 30Mb/1Mb Explorer.exe crashing frequently on right click problems? All times are GMT -5. The time now is 08:16 AM. | |