BSOD.... Clean INstall W7 ONtop of Vista...Help


  1. Posts : 2
    7
       #1

    BSOD.... Clean INstall W7 ONtop of Vista...Help


    Sry for the trouble, i have tried to troubleshoot this problem myself but i jus cant get it so i came to u guys for a lil help if u can.... my computer crashes constantly an it alwayz does it even if im in safe mode... It started doing this after i insttalled windows 7.....I previously had windows vista on here along with a dual boot of xp on a seperate hd... I formatted the vista hd an clean installed windows 7... im goin to upload ALL my dumps so if u can look at them an try to help me please i would greatly appreciate it thanx....
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    The first 3 things:
    Please start by running these hardware diagnostics:
    Memory Diagnostics (read the details at the link)
    HD Diagnostic (read the details at the link)

    Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
    Running 29 of the last 34 memory dumps. Will be back when they're done.....

    Several of the memory dumps have issues with rtnicxp.sys - a component of your Realtek network card drivers.
    Please do the following:
    - download a fresh copy of the latest version of this driver from the Realtek website: http://www.realtek.com.tw/DOWNLOADS/...Level=3&Conn=2
    - uninstall the current version from your system
    - install the freshly downloaded version
    - check to see if you have any further BSOD's

    Another possible issue is your McAfee protection. I'd suggest downloading a free antivirus for testing purposes (I suggest these: http://www.carrona.org/freeav.html )
    Then uninstall all of your McAfee products.
    Then use this free tool to remove any remnants of McAfee: http://service.mcafee.com/FAQDocument.aspx?id=TS100507
    Then IMMEDIATELY install and update the free antivirus.
    Then check to see if there are any further BSOD's.

    Finally, please update these older drivers:
    Code:
    atikmdag.sys Mon Jun 02 23:48:31 2008
    Rtnicxp.sys  Fri May 30 11:12:11 2008
    VSTBS23.SYS  Wed Oct 15 20:30:15 2008
    VSTDPV3.SYS  Wed Oct 15 20:32:04 2008
    VSTCNXT3.SYS Wed Oct 15 20:29:13 2008
      My Computer


  3. Posts : 2
    7
    Thread Starter
       #3

    im having a little bit of trouble finding the .sys files to download. do you reccomend any websites to download them from??
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    peekywhop2 said:
    im having a little bit of trouble finding the .sys files to download. do you reccomend any websites to download them from??
    Hi

    Just a suggestion but have you tried googling any of them?

    I tried the first one VSTBS23.SYS - Google Search

    good luck

    Ken J+
      My Computer


 

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