Memory_Management BSOD


  1. Posts : 22
    Windows 7
       #1

    Memory_Management BSOD


    Please help!

    Keep getting a memory_managemnt blue screen...

    Attached is my DMP File!

    Thanks,

    Jay
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    jaymac10 said:
    Please help!

    Keep getting a memory_managemnt blue screen...

    Attached is my DMP File!

    Thanks,

    Jay
    hI AND WELCOME
    this crash was again caused by memory management.
    You also have drivers that are more than 2 years old an should be updated


    I would update these
    Code:
    secdrv.SYS        fffff880`0471d000    fffff880`04728000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
    emupia2k.sys        fffff880`04f56000    fffff880`04fa8000    0x00052000    0x461a3aba    4/9/2007 8:08:10 AM                        
    ctsfm2k.sys        fffff880`04fa8000    fffff880`04ff2000    0x0004a000    0x461a3abb    4/9/2007 8:08:11 AM                        
    ctoss2k.sys        fffff880`04598000    fffff880`045d3000    0x0003b000    0x461a3abe    4/9/2007 8:08:14 AM                        
    ha10kx2k.sys        fffff880`06003000    fffff880`061bc000    0x001b9000    0x461a3abf    4/9/2007 8:08:15 AM                        
    ctaud2k.sys        fffff880`04425000    fffff880`044f6000    0x000d1000    0x461a3acd    4/9/2007 8:08:29 AM                        
    ctprxy2k.sys        fffff880`045d3000    fffff880`045db000    0x00008000    0x461a3ace    4/9/2007 8:08:30 AM                        
    COMMONFX.DLL        fffff880`04e5c000    fffff880`04e87000    0x0002b000    0x461a3ad6    4/9/2007 8:08:38 AM                        
    CTAUDFX.DLL        fffff880`0644d000    fffff880`064fc000    0x000af000    0x461a3ad7    4/9/2007 8:08:39 AM                        
    CTSBLFX.DLL        fffff880`064fc000    fffff880`065a7000    0x000ab000    0x461a3ada    4/9/2007 8:08:42 AM

    I wpould also dl memtestx86 and run it for hours (prefer overnight)
    run a system file check to verify and repair your system files
    type cmd in search>right click and run as admin>sfc /scannow
    Hope this helps

    Ken J+

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\121609-19687-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`02a55000 PsLoadedModuleList = 0xfffff800`02c92e50
    Debug session time: Thu Dec 17 02:11:13.040 2009 (GMT-5)
    System Uptime: 0 days 4:48:14.928
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1A, {31, fffffa8007e25220, fffff8800e083000, fffff8a0072938f6}
    
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::NNGAKEGL::`string'+6378 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MEMORY_MANAGEMENT (1a)
        # Any other values for parameter 1 must be individually examined.
    Arguments:
    Arg1: 0000000000000031, The subtype of the bugcheck.
    Arg2: fffffa8007e25220
    Arg3: fffff8800e083000
    Arg4: fffff8a0072938f6
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x1a_31
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  mcupdate.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff80002df483d to fffff80002ac6f00
    
    STACK_TEXT:  
    fffff880`078ef6f8 fffff800`02df483d : 00000000`0000001a 00000000`00000031 fffffa80`07e25220 fffff880`0e083000 : nt!KeBugCheckEx
    fffff880`078ef700 fffff800`02dabc15 : fffff880`0e083000 00000000`00ee0000 00000000`00bc4000 fffffa80`00367770 : nt! ?? ::NNGAKEGL::`string'+0x6378
    fffff880`078ef750 fffff800`02d9917c : 00000000`00000000 00000000`00000000 fffff6fc`40054d10 fffff800`00000000 : nt!MiPerformFixups+0x65
    fffff880`078ef7a0 fffff800`02aa8eed : 00000000`0001227d 00000000`00000bc4 fffff8a0`07245e68 00000000`00000002 : nt!MiRelocateImagePfn+0x114
    fffff880`078ef800 fffff800`02dabb71 : fffffa80`05bf6310 fffff6fc`40054d10 fffff8a0`00000002 00000000`00000000 : nt!MiValidateImagePages+0x2bd
    fffff880`078ef8a0 fffff800`02dab280 : ffffffff`ffffffff 00000000`00000001 fffff8a0`07276000 00000000`0000005f : nt!MiSwitchBaseAddress+0x61
    fffff880`078ef8d0 fffff800`02dbf0ae : 00000000`00000004 00000000`01000000 00000000`00000000 00000000`00000000 : nt!MiRelocateImageAgain+0x100
    fffff880`078ef920 fffff800`02db4893 : fffff880`078efb80 00000000`00000000 00000000`00000000 fffff880`078efb78 : nt!MmCreateSection+0x302
    fffff880`078efb30 fffff800`02ac6153 : fffffa80`05ae36f0 00000000`0019dfd8 fffff880`078efbc8 00000000`0019e1a8 : nt!NtCreateSection+0x162
    fffff880`078efbb0 00000000`7770035a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0019dfb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7770035a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt! ?? ::NNGAKEGL::`string'+6378
    fffff800`02df483d cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt! ?? ::NNGAKEGL::`string'+6378
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600
    
    FAILURE_BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378
    
    BUCKET_ID:  X64_0x1a_31_nt!_??_::NNGAKEGL::_string_+6378
    
    Followup: MachineOwner
    ---------
      My Computer


  3. Posts : 22
    Windows 7
    Thread Starter
       #3

    Thank you!

    However, what is any easy way to update these drivers automatically? The standard windows update does not seem to catch these...

    Thanks,

    Jay
      My Computer


  4. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #4

    If you list your system specs we may be able to find you some updated Windows 7 drivers.
      My Computer


  5. Posts : 173
    Windows 7
       #5

    Hi Jay,

    Find more information about checking your drivers here: Update a driver for hardware that isn't working properly. This includes how to find and upload drivers outside of your update.

    Cheers,
    Tara
    Windows Outreach
      My Computer


 

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