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Windows 7: Suddenly getting blue screens


19 Dec 2009   #1

Windows 7 Ultimate 64bit
 
 
Suddenly getting blue screens

Windows 7 64bit.

No problems until several days ago. One Blue Screen.

Crashed overnight last night. Now will not start (other than safe mode). Blue Screens after typing in login details.

Dump Attached.

My System SpecsSystem Spec
.

19 Dec 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by forumhound View Post
Windows 7 64bit.

No problems until several days ago. One Blue Screen.

Crashed overnight last night. Now will not start (other than safe mode). Blue Screens after typing in login details.

Dump Attached.
Nost of these are memory related. you should

Download memtestx86 and run it overnight.

these drivers are old and need to be updated
Code:
secdrv.SYS        fffff880`0897d000    fffff880`08988000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
WacomVKHid.sys        fffff880`04230000    fffff880`04231c80    0x00001c80    0x45d4e87e    2/15/2007 6:10:54 PM                        
wacommousefilter.sys        fffff880`044d8000    fffff880`044e0000    0x00008000    0x45d5f401    2/16/2007 1:12:17 PM                        
lmimirr.sys        fffff880`043ef000    fffff880`043f6000    0x00007000    0x461c108d    4/10/2007 5:32:45 PM                        
lvpopf64.sys        fffff880`03a48000    fffff880`03b92d00    0x0014ad00    0x464502a5    5/11/2007 6:56:21 PM                        
lvuvc64.sys        fffff880`06a41000    fffff880`06db1500    0x00370500    0x46450350    5/11/2007 6:59:12 PM                        
LVUSBS64.sys        fffff880`045c2000    fffff880`045cc900    0x0000a900    0x464503d0    5/11/2007 7:01:20 PM                        
RaInfo.sys        fffff880`085f4000    fffff880`085fb000    0x00007000    0x477e818a    1/4/2008 1:57:14 PM                        
PxHlpa64.sys        fffff880`0104e000    fffff880`01059d00    0x0000bd00    0x47d88a39    3/12/2008 8:58:17 PM                        
rdpdispm.sys        fffff880`04177000    fffff880`0417e000    0x00007000    0x47e3424e    3/21/2008 12:06:22 AM                        
adfs.SYS        fffff880`085cc000    fffff880`085e4000    0x00018000    0x48640195    6/26/2008 3:52:37 PM                        
wacomvhid.sys        fffff880`0420b000    fffff880`0420d680    0x00002680    0x4877a389    7/11/2008 1:16:41 PM                        
LMIRfsDriver.sys        fffff880`08400000    fffff880`08413000    0x00013000    0x487b7e50    7/14/2008 11:26:56 AM
\

These are the rest of the dmps
Code:
082309-32136-01.dmp    8/23/2009 7:49:26 AM    DRIVER_POWER_STATE_FAILURE    0x1000009f    00000000`00000004    00000000`00000258    fffffa80`036f9680    fffff800`04143510    ntoskrnl.exe    ntoskrnl.exe+77dda                    
082409-39795-01.dmp    8/24/2009 12:05:56 PM    DRIVER_POWER_STATE_FAILURE    0x1000009f    00000000`00000004    00000000`00000258    fffffa80`036de040    fffff800`04141510    ntoskrnl.exe    ntoskrnl.exe+77dda                    
121909-50684-01.dmp    12/19/2009 6:20:50 AM    IRQL_NOT_LESS_OR_EQUAL    0x0000000a    00000000`00000000    00000000`00000002    00000000`00000001    fffff800`02e719c2    ntoskrnl.exe    ntoskrnl.exe+71f00                    
102309-76690-01.dmp    10/23/2009 6:22:14 AM    MEMORY_MANAGEMENT    0x0000001a    00000000`00041790    fffffa80`011dd650    00000000`0000ffff    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    
102309-53071-01.dmp    10/23/2009 6:12:54 AM    PAGE_FAULT_IN_NONPAGED_AREA    0x00000050    fffffa83`014168eb    00000000`00000000    fffff800`02e9fdff    00000000`00000005    atapi.sys    atapi.sys+1604                    
121709-36020-01.dmp    12/17/2009 5:20:06 PM    REFERENCE_BY_POINTER    0x00000018    fffffa80`036de750    fffffa80`052f3530    00000000`00000001    00000000`00001000    ntoskrnl.exe    ntoskrnl.exe+71f00                    
121909-45926-01.dmp    12/19/2009 6:33:58 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff800`02e5671d    fffff880`0ab6a800    00000000`00000000    ntoskrnl.exe    ntoskrnl.exe+71f00                    
121909-45957-01.dmp    12/19/2009 6:14:44 AM    SYSTEM_SERVICE_EXCEPTION    0x0000003b    00000000`c0000005    fffff960`0014648a    fffff880`047d8e20    00000000`00000000    win32k.sys    win32k.sys+10648a                    
101909-56238-01.dmp    10/19/2009 2:18:24 PM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`040661ff    fffff880`031a1088    fffff880`031a08e0    ks.sys    ks.sys+183f0                    
121909-30045-01.dmp    12/19/2009 4:47:08 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`00fd11ff    fffff880`033cb088    fffff880`033ca8e0    ks.sys    ks.sys+183f0                    
121909-31200-01.dmp    12/19/2009 6:05:10 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff800`0325ebaf    fffff880`031a1768    fffff880`031a0fc0    ntoskrnl.exe    ntoskrnl.exe+458baf                    
121909-37019-01.dmp    12/19/2009 4:11:42 AM    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED    0x1000007e    ffffffff`c0000005    fffff880`044361ff    fffff880`033c4088    fffff880`033c38e0    ks.sys    ks.sys+183f0
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\102309-76690-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03041e50
Debug session time: Fri Oct 23 01:19:28.549 2009 (GMT-5)
System Uptime: 0 days 0:07:46.640
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa80011dd650, ffff, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+33a98 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa80011dd650
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41790

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  csc.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002ee8328 to fffff80002e75f00

STACK_TEXT:  
fffff880`0b877058 fffff800`02ee8328 : 00000000`0000001a 00000000`00041790 fffffa80`011dd650 00000000`0000ffff : nt!KeBugCheckEx
fffff880`0b877060 fffff800`02e48eee : fffffa80`07d8d730 fffffa80`00000000 fffff8a0`00000085 fffff880`00000000 : nt! ?? ::FNODOBFM::`string'+0x33a98
fffff880`0b877910 fffff800`031587af : fffff8a0`04fe0580 fffff880`0b877c20 00000000`00000000 fffffa80`06563610 : nt!MmCleanProcessAddressSpace+0x96
fffff880`0b877960 fffff800`03132b3d : 00000000`00000001 00000000`00000001 00000000`7efdb000 00000000`00000000 : nt!PspExitThread+0x47f
fffff880`0b877a30 fffff800`02e52a43 : 00000000`00000100 fffffa80`065636d0 00000000`00000001 fffff800`02e7d25d : nt!PsExitSpecialApc+0x1d
fffff880`0b877a60 fffff800`02e52e80 : 00000000`00000000 fffff880`0b877ae0 fffff800`03133710 00000000`00000001 : nt!KiDeliverApc+0x2eb
fffff880`0b877ae0 fffff800`02e751f7 : fffffa80`06563610 00000000`00240000 00000000`00000000 fffffa80`07e6f600 : nt!KiInitiateUserApc+0x70
fffff880`0b877c20 00000000`75152dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9c
00000000`0008ebf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x75152dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+33a98
fffff800`02ee8328 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+33a98

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc600

FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33a98

BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+33a98

Followup: MachineOwner
---------
My System SpecsSystem Spec
19 Dec 2009   #3
Microsoft MVP

 
 

The last dump file blames epfwwfp.sys - a component of your ESET personal firewall.
Please download a fresh copy of the program, then uninstall the current program from your computer and install the fresh copy.

2 of the other dump files blame ks.sys - a component of the Windows operating system related to video. These dump files also have issues with lvuvc64.sys - a component of your Logitech webcam. So, the same thing goes here - Please download a fresh copy of the program, then uninstall the current program from your computer and install the fresh copy.

Finally, please update these older drivers as you have time:
Code:
adfs.SYS     Thu Jun 26 16:52:37 2008
lmimirr.sys  Tue Apr 10 18:32:45 2007
lvpopf64.sys Fri May 11 19:56:21 2007
LVUSBS64.sys Fri May 11 20:01:20 2007
lvuvc64.sys  Fri May 11 19:59:12 2007
PxHlpa64.sys Wed Mar 12 21:58:17 2008
rdpdispm.sys Fri Mar 21 01:06:22 2008
wacommousefilter.sys Fri Feb 16 13:12:17 2007
wacomvhid.sys Fri Jul 11 14:16:41 2008
WacomVKHid.sys Thu Feb 15 18:10:54 2007
Here's the summary of the latest BSOD'S:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Thu Dec 17 12:17:17.385 2009 (GMT-5)
System Uptime: 0 days 19:30:42.101
BugCheck 18, {fffffa80036de750, fffffa80052f3530, 1, 1000}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4660a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Dec 18 23:45:47.957 2009 (GMT-5)
System Uptime: 0 days 0:00:38.658
BugCheck 1000007E, {ffffffffc0000005, fffff88000fd11ff, fffff880033cb088, fffff880033ca8e0}
*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
Probably caused by : ks.sys ( ks!KspCountSetsAndItems+53 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Dec 19 01:03:04.944 2009 (GMT-5)
System Uptime: 0 days 0:01:26.661
BugCheck 1000007E, {ffffffffc0000005, fffff8000325ebaf, fffff880031a1768, fffff880031a0fc0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Dec 18 21:35:31.548 2009 (GMT-5)
System Uptime: 0 days 0:00:40.265
BugCheck 1000007E, {ffffffffc0000005, fffff880044361ff, fffff880033c4088, fffff880033c38e0}
*** WARNING: Unable to verify timestamp for lvuvc64.sys
*** ERROR: Module load completed but symbols could not be loaded for lvuvc64.sys
Probably caused by : ks.sys ( ks!KspCountSetsAndItems+53 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Dec 19 01:22:05.347 2009 (GMT-5)
System Uptime: 0 days 0:02:21.064
BugCheck 3B, {c0000005, fffff80002e5671d, fffff8800ab6a800, 0}
Probably caused by : ntkrnlmp.exe ( nt!RtlpCreateSplitBlock+329 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  SnagIt32.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Dec 19 01:12:23.500 2009 (GMT-5)
System Uptime: 0 days 0:07:59.016
BugCheck 3B, {c0000005, fffff9600014648a, fffff880047d8e20, 0}
Probably caused by : win32k.sys ( win32k!xxxDestroyThreadDDEObject+a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  wisptis.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Dec 19 01:17:58.610 2009 (GMT-5)
System Uptime: 0 days 0:00:49.701
BugCheck A, {0, 2, 1, fffff80002e719c2}
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
Probably caused by : epfwwfp.sys ( epfwwfp+4cb6 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
My System SpecsSystem Spec
.


19 Dec 2009   #4

Windows 7 Ultimate 64bit
 
 

Thank you for the advice.

I checked my memory settings with everest and they were set to values which were more aggressive than recommeded. I have remedied this and will look for new drivers to replace those listed.

I've already updated eset.

My machine is currently back to it's (usual) stable self. Fingers crossed.
My System SpecsSystem Spec
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 Suddenly getting blue screens




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