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Windows 7: Scenario 1

20 Dec 2009   #11
Microsoft MVP

W 7 64-bit Ultimate
 
 

Dell gives you no option to save to backup?


My System SpecsSystem Spec
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20 Dec 2009   #12

 

I mean... I don't want to click on the box... and have them reformat the computer to only find out that i cannot save to back up, you know... i don't want to go through trial and error simply because it is not my PC. Should i click on the box and press next?
My System SpecsSystem Spec
20 Dec 2009   #13

64-bit Windows 8.1 Pro
 
 

You should contact the owner of the PC, advise her that you may have to format her drive and reinstall the OS and ask her how she wants to proceed......put the monkey on her back...
My System SpecsSystem Spec
.


20 Dec 2009   #14

 

As mentioned before, The owner of the PC is my coworker, She advised me that there are important files all over her computer. Can it be a missing startup file? I was looking at BartPE to try and load needed system files onto the computer and try to save as many documents to my external hard drive. The only problem is that this PC does not have a Optical drive (CD - DVD) so therefore i cannot run BartPE or anything like that... Right? Can i maybe use a memory stick to load the files? Thanks, Any help would be greatly appreciated
My System SpecsSystem Spec
20 Dec 2009   #15

 

Am i allowed to bump once?
My System SpecsSystem Spec
20 Dec 2009   #16

64-bit Windows 8.1 Pro
 
 

Yes, you can use a usb flash drive...
My System SpecsSystem Spec
20 Dec 2009   #17
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You might want to start trouble shooting with an antivirus and anti-spyware program. This tells me that her computer has been compromised by a bot or hacker:
Quote:
"Your account has been disabled. Please see your system administrator" I hit the drop down on the User Name box and i see that there is another user created. I am able to log in with that credentials. When i received the laptop i asked if there was a password on the computer. was told no.
My System SpecsSystem Spec
20 Dec 2009   #18

 

Never even thought about Virus removal... What way should i approach the situation if i have no optical drive?
My System SpecsSystem Spec
20 Dec 2009   #19
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

A USB flash drive would work ....
My System SpecsSystem Spec
20 Dec 2009   #20

 

Cannot find my USB flash drive ha... Is there any way to do it via micro sd with adapter? And what free antivirus software will do the job?
My System SpecsSystem Spec
Reply

 Scenario 1




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