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Windows 7: Scenario 1


20 Dec 2009   #21

W7 RTM Ultimate x64
 
 

Yeah that will do, and i suggest Malwarebytes. Do a google search on it, id link you but i'm currently restricted due to being shaped. Sorry.


My System SpecsSystem Spec
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20 Dec 2009   #22
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Instructions for MalwareBytes

download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.42 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.
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21 Dec 2009   #23

 

alright... i google searched and cannot seem to answer how to run malwarebytes from my usb stick before my problem begins. i know how to change the boot order sequence - set it to boot from usb first. a friend of mine also suggested that it can be the MBR... as it sounds like it could be a boot record issue?
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21 Dec 2009   #24

W7 RTM Ultimate x64
 
 

You have to install it first, then run it.
My System SpecsSystem Spec
21 Dec 2009   #25

 

run it through CMD right? how do i do that? i installed the program via my external hard drive...
My System SpecsSystem Spec
21 Dec 2009   #26

W7 RTM Ultimate x64
 
 

mmm no.

You run it like u'd run any other application you would usually install, start>all programs>Malwarebytes.

Remember we are doing the virus scan addressing the login problem, don't worry, a few of us are attending to different problems at a time, i myself got lost. :P
My System SpecsSystem Spec
21 Dec 2009   #27

 

remember that the problem is the computer not being able to boot up past the windows loading screen, therefore i do not have access to the start menu. I installed malwarebytes to my external harddrive and during installation, updated it's virus definitions. i am able to get to command via pressing f8 during boot up and selecting dells "recover your pc" menu.
My System SpecsSystem Spec
21 Dec 2009   #28

W7 RTM Ultimate x64
 
 

My bad , well my expertise only runs to the virus part of it, one of the other members must have helped you with this part of it.

Sorry i can't be of any assistance any further.
My System SpecsSystem Spec
21 Dec 2009   #29

 

This is getting frustrating... I don't know what drive letter my external harddrive is in order to run mbam.exe (malwarebytes) on this computer. i've tried going down all the alphabet letters
My System SpecsSystem Spec
21 Dec 2009   #30

Windows 7 Professional x64
 
 

Hello Nano3,

Open up a copy of Device Manager. In the bottom pane, it shows a graphic, which makes it very easy to find which volumes have which letters.

Hope this helps,
~Jonathan
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 Scenario 1




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