On my personal computer... my external drive letter is F: when i connect it to the pc that i am troubleshooting... it should be the same right? when i try to change the volume via CMD from C:\ to F: i get the message "the system cannot find the drive specified"
Not right. The OS is the one responsible for remembering the driver letters. Now, the C drive is the OS drive, right? When you stick the HD in the other system, what letter does it have?[the drive letter] should be the same, right?
i do not know... normally i would check by going into the "My computer" folder, but thats the problem. i am not able to do so.
Try opening Disk Management. There are a number of ways to do that. The easiest way is to search for it in the Start box.
okay... ha ha. the problem right now is me trying to fix a computer with a potentially infected virus. I have described what the situation of the computer is at the beginning of this thread. i cannot access anything other than the "Dell System Recovery Options" Screen by pressing f8 when i boot up the PC. I have no access to a start menu, i have no access to disk management... nothing except the CMD menu that i acquired by the options. I do not have a memory stick. all i have is an external harddrive. I installed malwarebytes onto this external harddrive in hopes to be able to run this program to the infected computer. My problem now is trying to execute the program but i do not know how to do that because i do not know how to access my external harddrive via CMD.
Open a copy of Diskpart, and type list disk. Find your external HD, and type select disk n, n being the number of the drive. Then type list volume. Your letter should be listed.
thatnks jonathan. i now know my drive letter is D for the external harddrive... now, as said before. i have installed malwarebytes on this external harddrive. how can i run the program via my external harddrive using CMD
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