Hi All,
I bought a new PC with Windows 7 x64 and I get BSOD.
It happens less when I disable my onboard soundcard but It still happen.
Im using latest BIOS and drivers. I dont know what do do anymore.
It seems most errors are related to win32k.sys and ntoskrnl.exe.
Hope someone can help, its a brand new PC and I dodnt know what to do anymore.
I have attached some dump files.
Thanks in advance,
Lex
Hi and welcome
these are all similar, yet not identical. they point to a memory problem.
I would
download memtextx86 and run it a long time like hours. it will both test the ram and check to see if there us a heat issue.
run a system file check to verify and repair your system files to do that
type cmd in search>right click and run as admin>sfc /scannow
Code:
121809-11653-01.dmp 12/18/2009 7:53:30 PM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff800`031d8c9c fffff880`033e0578 fffff880`033dfdd0 fltmgr.sys fltmgr.sys+1b52
121409-36504-01.dmp 12/14/2009 6:39:40 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02ee094b fffff880`0887dfc0 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00
121709-10296-01.dmp 12/17/2009 10:04:20 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`033c22fe fffff880`0a0590e0 00000000`00000000 win32k.sys win32k.sys+2e785
122009-9843-01.dmp 12/20/2009 5:57:00 PM SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`030930a9 fffff880`09bea620 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00
121609-10374-01.dmp 12/16/2009 4:15:34 PM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff800`0112d9f8 00000000`00000008 fffff800`0112d9f8 00000000`00000000 win32k.sys win32k.sys+a5632
121709-10342-01.dmp 12/17/2009 9:40:22 PM KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`c0000005 00000000`00000000 00000000`00000008 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+71f00
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\121409-36504-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e62000 PsLoadedModuleList = 0xfffff800`0309fe50
Debug session time: Mon Dec 14 12:37:36.396 2009 (GMT-5)
System Uptime: 0 days 2:39:55.504
Loading Kernel Symbols
...............................................................
................................................................
......................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002ee094b, fffff8800887dfc0, 0}
Probably caused by : ntkrnlmp.exe ( nt!KiInsertTimerTable+13b )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002ee094b, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800887dfc0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!KiInsertTimerTable+13b
fffff800`02ee094b 488b42f8 mov rax,qword ptr [rdx-8]
CONTEXT: fffff8800887dfc0 -- (.cxr 0xfffff8800887dfc0)
rax=0000000000000002 rbx=fffffa8006df3c20 rcx=0000000000000002
rdx=fffdf88002f66cc8 rsi=0000000000001940 rdi=fffff88002f63180
rip=fffff80002ee094b rsp=fffff8800887e9a0 rbp=fffff88002f66cc8
r8=ffffffffffffff55 r9=00000000000000ba r10=fffff88002f63180
r11=fffff88002f63100 r12=fffff88002f66cc8 r13=0000000000000001
r14=0000000000000000 r15=00000016576d0dba
iopl=0 nv up ei ng nz na po cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010287
nt!KiInsertTimerTable+0x13b:
fffff800`02ee094b 488b42f8 mov rax,qword ptr [rdx-8] ds:002b:fffdf880`02f66cc0=????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff80002ee094b
STACK_TEXT:
fffff880`0887e9a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInsertTimerTable+0x13b
FOLLOWUP_IP:
nt!KiInsertTimerTable+13b
fffff800`02ee094b 488b42f8 mov rax,qword ptr [rdx-8]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KiInsertTimerTable+13b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
STACK_COMMAND: .cxr 0xfffff8800887dfc0 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!KiInsertTimerTable+13b
BUCKET_ID: X64_0x3B_nt!KiInsertTimerTable+13b
Followup: MachineOwner
---------