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Windows 7: New Bluescreen


20 Dec 2009   #1

64-bit
 
 
New Bluescreen

Bluescreen again. Can someone help??


My System SpecsSystem Spec
.

20 Dec 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by aeroprodrive View Post
Bluescreen again. Can someone help??
Hi apd and welcome

this one is pretty obvious. was probably caused by your video driver (specifically the dxgkrnl.sys which is the directx portion of it)

You should update the video driver and the other old ones listed below
also run a system file check to verify and repair you system files
type cmd in search>right click and run as admin>sfc /scannow

if you are overclocking stop
if you have a raid update the driver

Hope this helps

Ken

Code:
secdrv.SYS        fffff880`0492b000    fffff880`04936000    0x0000b000    0x4508052e    9/13/2006 8:18:38 AM                        
ASMMAP64.sys        fffff880`02b56000    fffff880`02b5d000    0x00007000    0x45c63998    2/4/2007 2:52:56 PM                        
sncduvc.SYS        fffff880`02211000    fffff880`02219a80    0x00008a80    0x495894f2    12/29/2008 4:14:26 AM



Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\122009-22822-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02c05000 PsLoadedModuleList = 0xfffff800`02e42e50
Debug session time: Sun Dec 20 14:59:18.682 2009 (GMT-5)
System Uptime: 0 days 0:25:59.586
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {60, 2, 1, fffff80002c80de6}

Unable to load image \SystemRoot\System32\drivers\dxgkrnl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl+111c )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000060, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002c80de6, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ead0e0
 0000000000000060 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!ExpReleaseResourceForThreadLite+46
fffff800`02c80de6 f0480fba696000  lock bts qword ptr [rcx+60h],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880030bc640 -- (.trap 0xfffff880030bc640)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000000000000f rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8006c8db60 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002c80de6 rsp=fffff880030bc7d0 rbp=fffffa8006c8db60
 r8=0000000000000000  r9=000000000000000f r10=0000000000000000
r11=fffff88002e86120 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl zr na po nc
nt!ExpReleaseResourceForThreadLite+0x46:
fffff800`02c80de6 f0480fba696000  lock bts qword ptr [rcx+60h],0 ds:a768:00000000`00000060=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c76469 to fffff80002c76f00

STACK_TEXT:  
fffff880`030bc4f8 fffff800`02c76469 : 00000000`0000000a 00000000`00000060 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`030bc500 fffff800`02c750e0 : fffffa80`05ee5000 00000000`00000000 0d002004`00001f80 0000ffff`0004c300 : nt!KiBugCheckDispatch+0x69
fffff880`030bc640 fffff800`02c80de6 : fffffa80`06c8db60 fffffa80`06c8db60 fffffa80`046d1000 00000000`00000000 : nt!KiPageFault+0x260
fffff880`030bc7d0 fffff880`046fb11c : 00000000`00000002 fffffa80`05ee5000 fffffa80`040ca000 00000000`00000000 : nt!ExpReleaseResourceForThreadLite+0x46
fffff880`030bc830 00000000`00000002 : fffffa80`05ee5000 fffffa80`040ca000 00000000`00000000 fffffa80`040ca000 : dxgkrnl+0x111c
fffff880`030bc838 fffffa80`05ee5000 : fffffa80`040ca000 00000000`00000000 fffffa80`040ca000 fffff880`046fb6e6 : 0x2
fffff880`030bc840 fffffa80`040ca000 : 00000000`00000000 fffffa80`040ca000 fffff880`046fb6e6 fffffa80`05ee5000 : 0xfffffa80`05ee5000
fffff880`030bc848 00000000`00000000 : fffffa80`040ca000 fffff880`046fb6e6 fffffa80`05ee5000 fffffa80`040ca000 : 0xfffffa80`040ca000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgkrnl+111c
fffff880`046fb11c ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  dxgkrnl+111c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME:  dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ac5509e

FAILURE_BUCKET_ID:  X64_0xA_dxgkrnl+111c

BUCKET_ID:  X64_0xA_dxgkrnl+111c

Followup: MachineOwner
---------
My System SpecsSystem Spec
20 Dec 2009   #3
Microsoft MVP

 
 

What about your other topic and the question that you asked about the drivers?
I requested more info there so I could answer your question.
My System SpecsSystem Spec
.


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