| Windows 7: Random Reboots |
20 Dec 2009
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#1 | | |
Random Reboots I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help! | My System Specs |
| System Manufacturer/Model Number Alienware Area-51 OS Windows 7 CPU INTEL Q9650 CPU,3.00/1333,12M,4C Motherboard NVIDIA NFORCE 790I ULTRA SLI MOTHERBOARD Memory 4x PATRIOT VIPER 1GB DDR3 1333MHZ LL PC3-10666 AW114 Graphics Card FLEXTRONICS NVIDIA GTX 260 896MB Sound Card NVIDIA NFORCE 790I ULTRA SLI INTEGRATED AUDIO Monitor(s) Displays 22" SAMSUNG 1680X1050 (2MS) 2253BW Screen Resolution 1680X1050 PSU 750 WATT OEM ATX PSU Case FULL-TOWER SILVER CASE 2.0B Cooling TC ALX SINGLE PROCESSOR LIQUID COOLING SYSTEM AW0013411 Hard Drives SEAGATE 500GB SATA 3G 7200RPM 16 MB CACHE NCQ |
20 Dec 2009
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#2 | | Win 8 Release candidate 8400 |

Quote: Originally Posted by fruitcake1729 I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help! Michelle
It seems like a lot of the errors in eventvwr are related to the hard shutdown. Have you gotten a true BSOD? you can simply search on *.DMP for the file of it isnt in minidump. On 64 bit systems it is usually found in c:\windows and called memory.dmp
Le us know
Ken J | My System Specs | | System Manufacturer/Model Number HP Pavillion dv-7 1005 Tx OS Win 8 Release candidate 8400 CPU 2@2.4 Memory 4 gigs Graphics Card Nvidia 9600M Sound Card HD built-in Monitor(s) Displays 17" Wxga Screen Resolution 1440x900 Cooling none Internet Speed 45Mb down 5Mb up |
20 Dec 2009
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#3 | | |
No, I haven't gotten a BSOD. My PC has either been rebooting or freezing. Just searched for *.dmp and got no matches. | My System Specs | | System Manufacturer/Model Number Alienware Area-51 OS Windows 7 CPU INTEL Q9650 CPU,3.00/1333,12M,4C Motherboard NVIDIA NFORCE 790I ULTRA SLI MOTHERBOARD Memory 4x PATRIOT VIPER 1GB DDR3 1333MHZ LL PC3-10666 AW114 Graphics Card FLEXTRONICS NVIDIA GTX 260 896MB Sound Card NVIDIA NFORCE 790I ULTRA SLI INTEGRATED AUDIO Monitor(s) Displays 22" SAMSUNG 1680X1050 (2MS) 2253BW Screen Resolution 1680X1050 PSU 750 WATT OEM ATX PSU Case FULL-TOWER SILVER CASE 2.0B Cooling TC ALX SINGLE PROCESSOR LIQUID COOLING SYSTEM AW0013411 Hard Drives SEAGATE 500GB SATA 3G 7200RPM 16 MB CACHE NCQ |
20 Dec 2009
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#4 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |

Quote: Originally Posted by fruitcake1729 I installed Windows 7 Ultimate (over XP) on December 5th, and have since had frequent, spontaneous reboots several times a day. When I check the event viewer after each reboot, it contains dozens of errors that I cannot make any sense of. I cannot find a c:\windows\minidump file, but I am attaching a copy of the errors I have had today from the event viewer. Please help! This is just a guess. An upgrade from XP to 7 is not an accepted path. You said you installed windows 7 over XP. You did not do an upgrade did you? | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
21 Dec 2009
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#5 | | |
I upgraded from XP to Windows 7 and had to choose a "custom" install. The custom install did not preserve any of my programs, but it did create a folder named WINDOWS.OLD that contained all of the files that were in "My Documents." I had to reinstall all of my software, and I deleted the WINDOWS.OLD folder after moving the files it contained to an external hard drive. | My System Specs | | System Manufacturer/Model Number Alienware Area-51 OS Windows 7 CPU INTEL Q9650 CPU,3.00/1333,12M,4C Motherboard NVIDIA NFORCE 790I ULTRA SLI MOTHERBOARD Memory 4x PATRIOT VIPER 1GB DDR3 1333MHZ LL PC3-10666 AW114 Graphics Card FLEXTRONICS NVIDIA GTX 260 896MB Sound Card NVIDIA NFORCE 790I ULTRA SLI INTEGRATED AUDIO Monitor(s) Displays 22" SAMSUNG 1680X1050 (2MS) 2253BW Screen Resolution 1680X1050 PSU 750 WATT OEM ATX PSU Case FULL-TOWER SILVER CASE 2.0B Cooling TC ALX SINGLE PROCESSOR LIQUID COOLING SYSTEM AW0013411 Hard Drives SEAGATE 500GB SATA 3G 7200RPM 16 MB CACHE NCQ |
21 Dec 2009
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#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |

Quote: Originally Posted by fruitcake1729 I upgraded from XP to Windows 7 and had to choose a "custom" install. The custom install did not preserve any of my programs, but it did create a folder named WINDOWS.OLD that contained all of the files that were in "My Documents." I had to reinstall all of my software, and I deleted the WINDOWS.OLD folder after moving the files it contained to an external hard drive. Sounds like you did everything right. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
21 Dec 2009
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#7 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Either it's overheating or your PSU is a problem or it could also be bad RAM, but i doubt .
Could be a virus. Run a virus scan.
But for now try this click on compuer icon, go to properties, advanced settings, startup settings. Uncheck the box for automatic restart. This should work, but there is a deeper problem. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
21 Dec 2009
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#8 | | |
I unchecked "automatic restart" days ago, and it still spontaneously reboots. Five times already today. AVG Internet Security found nothing. Spybot Search and Destroy found nothing.
I've opened the case and all fans are working. I also have a liquid cooling system.
Unplugged the cable from the power supply to the DVD drive and tested it with a multimeter. Readings were normal (12V and 5V). | My System Specs | | System Manufacturer/Model Number Alienware Area-51 OS Windows 7 CPU INTEL Q9650 CPU,3.00/1333,12M,4C Motherboard NVIDIA NFORCE 790I ULTRA SLI MOTHERBOARD Memory 4x PATRIOT VIPER 1GB DDR3 1333MHZ LL PC3-10666 AW114 Graphics Card FLEXTRONICS NVIDIA GTX 260 896MB Sound Card NVIDIA NFORCE 790I ULTRA SLI INTEGRATED AUDIO Monitor(s) Displays 22" SAMSUNG 1680X1050 (2MS) 2253BW Screen Resolution 1680X1050 PSU 750 WATT OEM ATX PSU Case FULL-TOWER SILVER CASE 2.0B Cooling TC ALX SINGLE PROCESSOR LIQUID COOLING SYSTEM AW0013411 Hard Drives SEAGATE 500GB SATA 3G 7200RPM 16 MB CACHE NCQ |
21 Dec 2009
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#9 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |

Quote: Originally Posted by fruitcake1729 I unchecked "automatic restart" days ago, and it still spontaneously reboots. Five times already today. AVG Internet Security found nothing. Spybot Search and Destroy found nothing.
I've opened the case and all fans are working. I also have a liquid cooling system.
Unplugged the cable from the power supply to the DVD drive and tested it with a multimeter. Readings were normal (12V and 5V). If it were me, I would try a repair install (use Windows 7 DVD and do an upgrade)
If that did not work. I would just reinstall. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
27 Dec 2009
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#10 | | |
Reinstalled Windows 7 as an upgrade as you suggested. Only one reboot since then, although I haven't used the computer much over the past couple days.
I downloaded HWMonitor and attached a screenshot of the results. Not sure how to interpret the readings but I'm guessing that the line for +12V should have readings close to 12? Does it look like my power supply is bad? | My System Specs | | System Manufacturer/Model Number Alienware Area-51 OS Windows 7 CPU INTEL Q9650 CPU,3.00/1333,12M,4C Motherboard NVIDIA NFORCE 790I ULTRA SLI MOTHERBOARD Memory 4x PATRIOT VIPER 1GB DDR3 1333MHZ LL PC3-10666 AW114 Graphics Card FLEXTRONICS NVIDIA GTX 260 896MB Sound Card NVIDIA NFORCE 790I ULTRA SLI INTEGRATED AUDIO Monitor(s) Displays 22" SAMSUNG 1680X1050 (2MS) 2253BW Screen Resolution 1680X1050 PSU 750 WATT OEM ATX PSU Case FULL-TOWER SILVER CASE 2.0B Cooling TC ALX SINGLE PROCESSOR LIQUID COOLING SYSTEM AW0013411 Hard Drives SEAGATE 500GB SATA 3G 7200RPM 16 MB CACHE NCQ All times are GMT -5. The time now is 06:48 PM. | |