
Quote: Originally Posted by
sky09
hi
I can not solve the problem.
Help me
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000002
BCP2: FFFFF800030B87F8
BCP3: FFFFF880035A13A0
BCP4: FFFFF880035A1440
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\122209-21262-01.dmp
C:\Users\KING\AppData\Local\Temp\WER-77111-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt Hi Sky and welcome
this crash was probably caused by several factors.
First old drivers. You obviously didnt do a clean install. The old drivers need to be updated
Code:
ASACPI.sys fffff880`055ed000 fffff880`055f5000 0x00008000 0x42476c4c 3/27/2005 9:30:36 PM
SSPORT.sys fffff880`0932c000 fffff880`09334000 0x00008000 0x42fbda34 8/11/2005 6:07:32 PM
secdrv.SYS fffff880`092f4000 fffff880`092ff000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
speedfan.sys fffff880`01de2000 fffff880`01de9000 0x00007000 0x45168798 9/24/2006 8:26:48 AM
hardlock.sys fffff880`0726e000 fffff880`072bac00 0x0004cc00 0x456f10e7 11/30/2006 12:12:07 PM
aksdf.sys fffff880`07a00000 fffff880`07a0fe00 0x0000fe00 0x458033cc 12/13/2006 12:09:32 PM
PxHlpa64.sys fffff880`013ce000 fffff880`013d9ae0 0x0000bae0 0x475dd06d 12/10/2007 6:49:01 PM
adfs.SYS fffff880`07be5000 fffff880`07bfd000 0x00018000 0x48640195 6/26/2008 3:52:37 PM
timntr.sys fffff880`01a51000 fffff880`01b2b000 0x000da000 0x48ca818c 9/12/2008 9:49:48 AM
tifsfilt.sys fffff880`073d2000 fffff880`073e9000 0x00017000 0x48ca81c4 9/12/2008 9:50:44 AM
snman380.sys fffff880`01c00000 fffff880`01c3b000 0x0003b000 0x48cfe82c 9/16/2008 12:09:00 PM
tdrpm147.sys fffff880`01c56000 fffff880`01dda000 0x00184000 0x48f31f78 10/13/2008 5:14:16 AM
MTiCtwl.sys fffff880`03fef000 fffff880`03ff8000 0x00009000 0x490ffc82 11/4/2008 2:40:50 AM
Second this file was directly involved. CSFile.sys and PCTCORE.sys
There is very little info abt it. It is either a valid file for a mail system of some sort or might be viral
I would
Update the drivers
run a system file check to verify and repair you system files
type cmd in search>right click and run as admin> sfc /scannow
If you are overclocking stop Code:
Loading Dump File [C:\Users\K\Desktop\122209-21262-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`03018000 PsLoadedModuleList = 0xfffff800`03255e50
Debug session time: Tue Dec 22 03:03:03.157 2009 (GMT-5)
System Uptime: 0 days 0:03:16.999
Loading Kernel Symbols
...............................................................
................................................................
............................................
Loading User Symbols
Loading unloaded module list
....
Unable to load image \SystemRoot\system32\DRIVERS\CSFile.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for CSFile.sys
*** ERROR: Module load completed but symbols could not be loaded for CSFile.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffffc0000002, fffff800030b87f8, fffff880035a13a0, fffff880035a1440}
Unable to load image \SystemRoot\system32\drivers\PCTCore64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for PCTCore64.sys
*** ERROR: Module load completed but symbols could not be loaded for PCTCore64.sys
Probably caused by : CSFile.sys ( CSFile+132b )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000002, The exception code that was not handled
Arg2: fffff800030b87f8, The address that the exception occurred at
Arg3: fffff880035a13a0, Exception Record Address
Arg4: fffff880035a1440, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000002 - {Not Implemented} The requested operation is not implemented.
FAULTING_IP:
nt!RtlRaiseStatus+18
fffff800`030b87f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h]
EXCEPTION_RECORD: fffff880035a13a0 -- (.exr 0xfffff880035a13a0)
ExceptionAddress: fffff800030b87f8 (nt!RtlRaiseStatus+0x0000000000000018)
ExceptionCode: c0000002
ExceptionFlags: 00000001
NumberParameters: 0
CONTEXT: fffff880035a1440 -- (.cxr 0xfffff880035a1440)
rax=fffff88001382be0 rbx=00000000c0000002 rcx=fffff880035a1440
rdx=fffffa80059cda60 rsi=fffffa80059cda60 rdi=fffffa80059cda60
rip=fffff800030b87f8 rsp=fffff880035a1380 rbp=0000000000000001
r8=fffffa80053dae70 r9=0000000000000002 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=fffffa80058dc4d0 r15=0000000000000001
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0000 ds=002b es=002b fs=0053 gs=002b efl=00000282
nt!RtlRaiseStatus+0x18:
fffff800`030b87f8 488b8424b8010000 mov rax,qword ptr [rsp+1B8h] ss:fffff880`035a1538=fffff800030b87f8
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000002 - {Not Implemented} The requested operation is not implemented.
LAST_CONTROL_TRANSFER: from fffff8800137632b to fffff800030b87f8
STACK_TEXT:
fffff880`035a1380 fffff880`0137632b : fffffa80`047d7070 fffff880`00f64ea4 fffffa80`059cda60 fffffa80`059cda60 : nt!RtlRaiseStatus+0x18
fffff880`035a1920 fffffa80`047d7070 : fffff880`00f64ea4 fffffa80`059cda60 fffffa80`059cda60 fffffa80`047e2590 : CSFile+0x132b
fffff880`035a1928 fffff880`00f64ea4 : fffffa80`059cda60 fffffa80`059cda60 fffffa80`047e2590 fffff880`00f636af : 0xfffffa80`047d7070
fffff880`035a1930 fffff880`00f636af : fffffa80`058dc4d0 00000000`00000000 00000000`00000008 00000000`00000000 : fltmgr!FltpPassThrough+0x594
fffff880`035a19b0 fffff800`0339d40e : fffffa80`047d7070 00000000`00000001 fffffa80`059cda60 00000000`00000000 : fltmgr!FltpDispatch+0x9f
fffff880`035a1a10 fffff800`0308f0b4 : fffff800`0328c740 fffffa80`047c1010 fffffa80`03a1b600 00000000`00000000 : nt!IopDeleteFile+0x11e
fffff880`035a1aa0 fffff880`013a8b85 : fffffa80`047c1010 00000000`00000000 fffffa80`053d8c00 fffffa80`053d8c00 : nt!ObfDereferenceObject+0xd4
fffff880`035a1b00 fffffa80`047c1010 : 00000000`00000000 fffffa80`053d8c00 fffffa80`053d8c00 00000000`00000008 : PCTCore64+0x1eb85
fffff880`035a1b08 00000000`00000000 : fffffa80`053d8c00 fffffa80`053d8c00 00000000`00000008 fffff880`00f6981e : 0xfffffa80`047c1010
FOLLOWUP_IP:
CSFile+132b
fffff880`0137632b ?? ???
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: CSFile+132b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: CSFile
IMAGE_NAME: CSFile.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4b20aad1
STACK_COMMAND: .cxr 0xfffff880035a1440 ; kb
FAILURE_BUCKET_ID: X64_0x7E_CSFile+132b
BUCKET_ID: X64_0x7E_CSFile+132b
Followup: MachineOwner
---------