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Windows 7: Windows 7 build 7600 64bit Crashes,freeze after startup

22 Dec 2009   #1

Windows 7 (64 bit) build 7600
 
 
Windows 7 build 7600 64bit Crashes,freeze after startup

Hi people,, thanks for trying to help...I'm now in Safe mode because whenever I Start my Windows 7 build 7600 normally the start menu freezes and everything freezes after like 1 minute...except for the stiky notes, sidebar and yahoo widgets and if I run WMP and play something in the minute before my laptop freezes... so I have to force my laptop to shutdown and restart it...and the it freezes again...so it is like a loop...


I recently removed setpoint because in another treath they said Setpoint was having troubles with Windows 7...so I stopped all the services except for a Nvidia service...and hoping it will solve my problem..I thought it was a driver problem... but all my drivers are up to date..since I scanned my drivers with Driver Genius and Driver Checker...



In the Event Viewer there are the following errors:
Error #1:

Source :ACPI
Event ID: 13
The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.

Error #2:
Source: Service Control Manager
Event ID: 7001
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.





My specs: Windows 7 build 7600 64bit
Hp 2495se Notebook
AMD Turion 64 X2 TL-60 2.1ghz
4gb ram
If you need more information about my laptop...please let me know how to get them and I will give them to you..

My System SpecsSystem Spec
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22 Dec 2009   #2

64-bit Windows 8.1 Pro
 
 

Is your laptop just freezing or do you get a BSOD?
My System SpecsSystem Spec
22 Dec 2009   #3

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

There doesn't look to be much support for your HP yet although at the bottom of this page I found a reference to installing some quick launch buttons that may help. Scroll down to message 5 and 6 in the link below. Using compatablity mode with the older Vista drivers could work for you also.
Re: dv2945se and Windows 7 - HP Support Forum
My System SpecsSystem Spec
.


23 Dec 2009   #4

Windows 7 (64 bit) build 7600
 
 

For the first time when I go to Safe mode and I get the 'Windows has recovered from an unexpected shutdown..WIndows can chek online for a solution to the problem' I click the details from the error I see:

(If I click check for solution..nothing happens..the windows just closes and the problem is still there)


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004C2A8F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


So it means I had a bluescreen and that's why it keeps freezing?? btw...evrything freezes except for the MSN and Yahoo Widgets that are start up programs..I can still drag the widgets after my laptop freezes and sign in to Msn



and thanks for replying so fast and helping me with the problem..Tews and chev65
My System SpecsSystem Spec
23 Dec 2009   #5

64-bit Windows 8.1 Pro
 
 

Do you have any .dmp files that you can upload? c:/windows/minidump
My System SpecsSystem Spec
23 Dec 2009   #6

Windows 7 (64 bit) build 7600
 
 

yeah..I think this one is the correct one? I'm new in the forum so I dont know much about dump files.... hopefully this one is the one..
I uploaded one from 22 and 23 of Dec..
My System SpecsSystem Spec
23 Dec 2009   #7

Microsoft Community Contributor Award Recipient

Windows 7 Ult, Windows 8.1 Pro,
 
 

The link I posted talks about fixing your problem exactly as described. I would go there and check it out if I was you.
My System SpecsSystem Spec
23 Dec 2009   #8

Windows 7 (64 bit) build 7600
 
 

But I followed the link and uninstalled my quick launch buttons drivers and reinstalled the compatible ones but nothing..the problem is still there...and I checked all the devices in the Device Manager to see if there were any yellow sign but...nothing..there were no yellow signs..and my pc is still freezing please help me guys..it is frustrating being on Safe Mode the whole time...(btw my laptop works prefect in Safe mode with networking so I don't know whats the problem when I start my laptop normally :S)
My System SpecsSystem Spec
02 Jan 2010   #9

Windows 7 (64 bit) build 7600
 
 

I just figured out..when I restored my pc..The freezing after start up was gone...And I figured out that a Windows Update was causing my laptop to freeze..and the update is: KB973525

It is a security update and I don't know why it freezes my pc..but after uninstalling the updates one by one to see wich one was causing my laptop to freeze I see that the KB973525 update was freezing my laptop after start up.

Thanks to anyone for helping me out with my problem and a Happy New Year
My System SpecsSystem Spec
04 Feb 2010   #10

Windows 7 (64 bit) build 7600
 
 

GUys after doing all the above...I still got the freezing Windows 7...and I figured out that it is because of the Skype I have installed....Skype automatically signs in on my pc so thats why my pc freezes everytime my pc starts up...So i just removed skype from my start up programs... And my pc is working fine for a month now without any problems....Thanks to everyone who helped me with my problem
My System SpecsSystem Spec
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 Windows 7 build 7600 64bit Crashes,freeze after startup





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