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| 22 Dec 2009 | #1 |
| | Windows 7 Problems Hi, i have been having problems with my new windows 7 home  . Just like many other members on here infact all sound like we have mostly the same problems.The problem pretty much is starting up windows7 its either : a:gets stuck on the windows 7 loading screen (so i just restart) b:the compuet just restarts it self automatically before the windows 7 loading screen comes up. After a few restarts it works just fine with no problems what so ever. I use the start up repair program which it suggests (or whatever its called) and it comes up with no problems at all. Also ocassionally (2 times) have the bsod come up at start up with some messages which i havent quite caught yet something to do with .sys file or something. I have tried a few guides on here for replacing missing fileswith the windows 7 disk which didnt work . I just cant stand keep on restating the compuet about 3 times for it to work fine lolIf any one can help i would be so grateful  Thanks |
My System Specs | |
| 22 Dec 2009 | #2 |
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Quote: Originally Posted by andrew89  Hi, i have been having problems with my new windows 7 home . Just like many other members on here infact all sound like we have mostly the same problems.The problem pretty much is starting up windows7 its either : a:gets stuck on the windows 7 loading screen (so i just restart) b:the compuet just restarts it self automatically before the windows 7 loading screen comes up. After a few restarts it works just fine with no problems what so ever. I use the start up repair program which it suggests (or whatever its called) and it comes up with no problems at all. Also ocassionally (2 times) have the bsod come up at start up with some messages which i havent quite caught yet something to do with .sys file or something. I have tried a few guides on here for replacing missing fileswith the windows 7 disk which didnt work . I just cant stand keep on restating the compuet about 3 times for it to work fine lolIf any one can help i would be so grateful ThanksHi and welcome I would run a system file check to verify and repair your system files to do that type cmd in search>right click and run as admin>sfc /scannow Let us know the results as it may need to be run more than once Ken J+ |
| My System Specs |
| 22 Dec 2009 | #3 |
| | scanning now will report back with results.I have just updated my bios as someone suggested that on here in a differnt topic with simular problems. And shutdown fine loaded windows fine. So hopefully thats that. (fingers crossed) haha |
| My System Specs |
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| 23 Dec 2009 | #4 |
| | there were no problems with the scan at all. but windows 7 loading screen still stuck on first turn on of the day. |
| My System Specs |
| 23 Dec 2009 | #5 |
| | just read on other topics of the minidump will attach to this and hope it helps more. |
| My System Specs |
| 24 Dec 2009 | #6 |
| | Had a bit problem when booting up this morning it just kept restarting about 5 times getting no where. But finally worked. This problem came about when some updates where downloaded about a week ago. god its so annoying |
| My System Specs |
| 24 Dec 2009 | #7 |
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Quote: Originally Posted by andrew89 just read on other topics of the minidump will attach to this and hope it helps more. Andrew Hi and welcome This DMP does provide some help. There are several things in it that will help. First it was probably caused by memory. The page fault is a dead giveaway. In looking through it I also found you have at least a dozen "unknown modules" loaded in memory. They have no creation date and time and that troubles me. If it were my system I would 1-download and run memtestx86 overnight. You really do need to run it overnight to test the memory to the fullest and to see if there is a heat issue 2-run a system file check to verify and repair your system files. to do that type cmd in search>right click and run as admin>sfc /scannow LET US KNOW THE RESULTS AS YOU WILL HAVE TO RUN IT MORE THAN ONCE 3-run a complete anti virus sweep. those unknown modules may be a nasty If it were mine I would have already formatted and re-installed win 7 if you are overclocking stop if you have a raid update its driver Hope this helps Ken J+ Unknown modules Code: PSHED.dll fffff880`00cdc000 fffff880`00cf0000 0x00014000 0x00000000 CLFS.SYS fffff880`00cf0000 fffff880`00d4e000 0x0005e000 0x00000000 CI.dll fffff880`00eb7000 fffff880`00f77000 0x000c0000 0x00000000 Wdf01000.sys fffff880`00e00000 fffff880`00ea4000 0x000a4000 0x00000000 WDFLDR.SYS fffff880`00ea4000 fffff880`00eb3000 0x0000f000 0x00000000 pci.sys fffff880`00f77000 fffff880`00faa000 0x00033000 0x00000000 WMILIB.SYS fffff880`0115c000 fffff880`01165000 0x00009000 0x00000000 SCSIPORT.SYS fffff880`01165000 fffff880`01194000 0x0002f000 0x00000000 ACPI.sys fffff880`01194000 fffff880`011eb000 0x00057000 0x00000000 vdrvroot.sys fffff880`011eb000 fffff880`011f8000 0x0000d000 0x00000000 msisadrv.sys fffff880`01000000 fffff880`0100a000 0x0000a000 0x00000000 partmgr.sys fffff880`0100a000 fffff880`0101f000 0x00015000 0x00000000 volmgr.sys fffff880`00faa000 fffff880`00fbf000 0x00015000 0x00000000 volmgrx.sys fffff880`00d4e000 fffff880`00daa000 0x0005c000 0x00000000 pciide.sys fffff880`0101f000 fffff880`01026000 0x00007000 0x00000000 PCIIDEX.SYS fffff880`00fbf000 fffff880`00fcf000 0x00010000 0x00000000 mountmgr.sys fffff880`00fcf000 fffff880`00fe9000 0x0001a000 0x00000000 atapi.sys fffff880`00fe9000 fffff880`00ff2000 0x00009000 0x00000000 ataport.SYS fffff880`00daa000 fffff880`00dd4000 0x0002a000 0x00000000 amdxata.sys fffff880`00ff2000 fffff880`00ffd000 0x0000b000 0x00000000 fltmgr.sys fffff880`00c00000 fffff880`00c4c000 0x0004c000 0x00000000 fileinfo.sys fffff880`00c4c000 fffff880`00c60000 0x00014000 0x00000000 Ntfs.sys fffff880`01204000 fffff880`013a7000 0x001a3000 0x00000000 msrpc.sys fffff880`01482000 fffff880`014e0000 0x0005e000 0x00000000 ksecdd.sys fffff880`014e0000 fffff880`014fa000 0x0001a000 0x00000000 cng.sys fffff880`014fa000 fffff880`0156d000 0x00073000 0x00000000 pcw.sys fffff880`0156d000 fffff880`0157e000 0x00011000 0x00000000 Unknown_Module_fffff880`0157e000 fffff880`0157e000 fffff880`01588000 0x0000a000 0x00000000 Unknown_Module_fffff880`016f4000 fffff880`016f4000 fffff880`017e6000 0x000f2000 0x00000000 Unknown_Module_fffff880`01600000 fffff880`01600000 fffff880`01660000 0x00060000 0x00000000 Unknown_Module_fffff880`01660000 fffff880`01660000 fffff880`0168b000 0x0002b000 0x00000000 Unknown_Module_fffff880`01803000 fffff880`01803000 fffff880`01a00000 0x001fd000 0x00000000 Unknown_Module_fffff880`0168b000 fffff880`0168b000 fffff880`016d5000 0x0004a000 0x00000000 Unknown_Module_fffff880`01588000 fffff880`01588000 fffff880`015d4000 0x0004c000 0x00000000 Unknown_Module_fffff880`016d5000 fffff880`016d5000 fffff880`016dd000 0x00008000 0x00000000 Unknown_Module_fffff880`01400000 fffff880`01400000 fffff880`0143a000 0x0003a000 0x00000000 Unknown_Module_fffff880`016dd000 fffff880`016dd000 fffff880`016ef000 0x00012000 0x00000000 Unknown_Module_fffff880`017e6000 fffff880`017e6000 fffff880`017ef000 0x00009000 0x00000000 Unknown_Module_fffff880`0143a000 fffff880`0143a000 fffff880`01474000 0x0003a000 0x00000000 Unknown_Module_fffff880`015d4000 fffff880`015d4000 fffff880`015ea000 0x00016000 0x00000000 Unknown_Module_fffff880`013a7000 fffff880`013a7000 fffff880`013d7000 0x00030000 0x00000000 Unknown_Module_00000000`00000000 00000000`00000000 00000000`00000000 0x00000000 0x00000000 ntoskrnl.exe ntoskrnl.exe+7fa3a fffff800`0300a000 fffff800`035e7000 0x005dd000 0x4a5bc600 7/13/2009 6:40:48 PM Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\122209-16816-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0300a000 PsLoadedModuleList = 0xfffff800`03247e50
Debug session time: Tue Dec 22 14:19:32.195 2009 (GMT-5)
System Uptime: 0 days 0:00:15.631
Loading Kernel Symbols
.............................................Unable to load image Unknown_Module_00000000`00000000, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Unable to add module at 00000000`00000000
Loading User Symbols
Loading unloaded module list
.
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffffa7f861d9fc8, 0, fffff88006145026, 7}
Could not read faulting driver name
Probably caused by : sptd.sys ( sptd+f8c61 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa7f861d9fc8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88006145026, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000007, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032b20e0
fffffa7f861d9fc8
FAULTING_IP:
+5597952f040cd944
fffff880`06145026 0000 add byte ptr [rax],al
MM_INTERNAL_CODE: 7
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x50
PROCESS_NAME: System
CURRENT_IRQL: 0
IP_MODULE_UNLOADED:
sptd+f8c61
fffff880`01120c61 ?? ???
LAST_CONTROL_TRANSFER: from fffff80003089a3a to fffff88001120c61
STACK_TEXT:
fffff800`0452cc98 fffff800`03089a3a : 00000000`0027b55d fffffa80`04b21a88 00000be3`00000047 00000000`00200001 : <Unloaded_sptd.sys>+0xf8c61
fffff800`0452cca0 fffff800`030846cc : fffff800`031f4e80 fffff800`00000002 00000000`00000002 fffff880`00000000 : nt!PoIdle+0x53a
fffff800`0452cd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
STACK_COMMAND: kb
FOLLOWUP_IP:
sptd+f8c61
fffff880`01120c61 ?? ???
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: sptd+f8c61
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: sptd
IMAGE_NAME: sptd.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x50_sptd+f8c61
BUCKET_ID: X64_0x50_sptd+f8c61
Followup: MachineOwner
--------- |
| My System Specs |
| 24 Dec 2009 | #8 |
| | ok thanks. ill try memtest tonight probably if not sometime in the next year days because of xmas. will let you know how it goes in next few days hopefully. Or i may just reinstall windows 7 as i havent got much on mh hd anyway. Would that be easier or not ?? thanks again Last edited by andrew89; 24 Dec 2009 at 12:53 PM.. |
| My System Specs |
| 24 Dec 2009 | #9 |
| | If Windows update caused this problem there are plenty of ways to uninstall those updates from a week ago. Either that or you can restore your system to a time before the updates. The one update causing the most problems for people seems to be the kb971961. You might want to try and uninstall that one. |
| My System Specs |
| 27 Dec 2009 | #10 |
| | ok thanks going to reinstall it later and uninstall update when it comes up thanks alot will let you know if everything is ok |
| My System Specs |
 |
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