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Windows 7: BlueScreen due to older graphics card or motherboard


22 Dec 2009   #1

Windows 7 Professional 64-bit
 
 
BlueScreen due to older graphics card or motherboard

I'm currently using an older P4 motherboard ASUS P4S800D-X and Radeon 9800 AIW with Windows 7 Pro 32bit. Whenever I run a game for a certain length of time (usually a minute or two).. or something graphically intensive I get a blue screen error. I've tried just about every solution going.

- BIOS - newest is 2006
- Vista drivers for graphics installed in compatibility/administrator (9.11 currently)
- Turned down Windows 7 graphics features

Games will play for a little while (Battlefield 2/2142) and then the system will lock up. Multitasking with graphics and Video will lock it up, or right into reboot. Upon reboot I'll get a Blue Screen Kernel-Power event id:6 (something about firmware needs to be updated for BIOS etc). Also a WHEA-Logger I just noticed in Event Viewer (Processor Core - Internal Timer Error).

"Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware." <-- That's the kernel power event.

None of this happens under Windows XP Pro under vigorous stress testing. I've tried all the power management settings in BIOS and 7 (performance mode). From what I've read on these forums, it's probably just better to give up as ASUS doesn't seem to be providing the BIOS required to work with Windows 7. It's just strange that it seems linked closely to graphics as opposed to all the warnings about processor. I've stress-tested the cpu and memory and they're fine. Again, graphics card is fine under Windows XP.

Any help would be greatly appreciated though.. but I'm close to giving up.

My System SpecsSystem Spec
.

22 Dec 2009   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pestul View Post
I'm currently using an older P4 motherboard ASUS P4S800D-X and Radeon 9800 AIW with Windows 7 Pro 32bit. Whenever I run a game for a certain length of time (usually a minute or two).. or something graphically intensive I get a blue screen error. I've tried just about every solution going.

- BIOS - newest is 2006
- Vista drivers for graphics installed in compatibility/administrator (9.11 currently)
- Turned down Windows 7 graphics features

Games will play for a little while (Battlefield 2/2142) and then the system will lock up. Multitasking with graphics and Video will lock it up, or right into reboot. Upon reboot I'll get a Blue Screen Kernel-Power event id:6 (something about firmware needs to be updated for BIOS etc). Also a WHEA-Logger I just noticed in Event Viewer (Processor Core - Internal Timer Error).

"Some processor performance power management features have been disabled due to a known firmware problem. Check with the computer manufacturer for updated firmware." <-- That's the kernel power event.

None of this happens under Windows XP Pro under vigorous stress testing. I've tried all the power management settings in BIOS and 7 (performance mode). From what I've read on these forums, it's probably just better to give up as ASUS doesn't seem to be providing the BIOS required to work with Windows 7. It's just strange that it seems linked closely to graphics as opposed to all the warnings about processor. I've stress-tested the cpu and memory and they're fine. Again, graphics card is fine under Windows XP.

Any help would be greatly appreciated though.. but I'm close to giving up.

Hi and welcome

If you are getting true BSOD use these instructions to find and upload the DMP file created when you system crashed http://www.sevenforums.com/crash-loc...d-problem.html


Ken J+
My System SpecsSystem Spec
22 Dec 2009   #3

64-bit Windows 8.1 Pro
 
 

Please navigate to c:/windows/minidump, zip up the .dmp file and upload it as an attachment to your next post for analysis...
My System SpecsSystem Spec
.


22 Dec 2009   #4

Windows 7 Professional 64-bit
 
 

Here are a couple dumps from today..
My System SpecsSystem Spec
22 Dec 2009   #5

Windows 7 Professional 64-bit
 
 

Whoops, should have probably zipped all the dmp files in the directory, too bad I'm away from that computer for the evening now.
My System SpecsSystem Spec
22 Dec 2009   #6

Windows 7 Professional 64-bit
 
 

I'm just guessing that it can't be good.
My System SpecsSystem Spec
23 Dec 2009   #7

Windows 7 Professional 64-bit
 
 

Have decided to dual-boot XP and 7 Pro. Will use XP for gaming for now unless AMD releases a new legacy driver that fixes the issues (or ASUS a new BIOS).
My System SpecsSystem Spec
23 Dec 2009   #8

Windows 7 Professional 64-bit
 
 

I just noticed that ASUS has an updated driver for this:

ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit (might be too old a motherboard to support. Will install the PCProbe (asus) package with it included anyway).

I believe that is related to power management (ACPI) and could be my problem, although I'm almost convinced its video card driver related. Or something between the old BIOS and VGA.
My System SpecsSystem Spec
23 Dec 2009   #9
Microsoft MVP

 
 

These are STOP 0x119 and STOP 0x124 errors
The STOP 0x119 involves your ATI video drivers

Here's a list of the older drivers on your system (please note that the ATI drivers are listed there):
Code:
atikmdag.sys Mon Jun 02 23:48:31 2008
atinavt2.sys Wed May 14 21:20:00 2008
sisnic.sys   Thu Jul 06 23:59:47 2006
Please update the ATI drivers and the sisnic.sys driver. Once that's done, if the BSOD's continue - please upload them to your next post.
My System SpecsSystem Spec
24 Dec 2009   #10

Windows 7 Professional 64-bit
 
 

The Stop 0x124 error are the kernel-processor related ones right?

I'll try your suggestions. The sisnic.sys can be auto-updated through Windows and the latest legacy supported driver is 9.11 Vista I believe, so I'll try that in combination. I think I'll use Driver Sweeper to make sure there's no instances of ATI drivers left before I install the newest legacy. I might want to re-install Windows 7 from scratch possibly.. because when I installed it first, I had the jumper setting wrong on the WD 250GB HDD (it was in dual-master) and really slowed it down. I don't know if it caused issues, but I may as well cover all bases.

Thanks for your help.
My System SpecsSystem Spec
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 BlueScreen due to older graphics card or motherboard




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