| Windows 7: Help Error code 1317 |
23 Dec 2009
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#1 | | |
Help Error code 1317 I am far from a expert but can hold my own with computers and this has me stumped. I have windows 7 ultimate retail and I did a custom install from vista, I have tried several different ways to install quicken 2010, microsoft money 2007, and even adobe reader and I get the same error message 1317, states it cannot make the folder in programdata\windows\microsoft\program or something like that, or same beginnig the startmenu, spent hours on chat and phone with quicken tech support and nothing, cannot find anything helpful online except others that have contacted microsoft with no solution. I like windows 7 so far but I am about to go back to vista soon if this can't be fixed, I even bought a register cleaner, cleanmypc just to see if that would help but nothing, anyone please help me keep windows 7. Thank you in advance | My System Specs |
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23 Dec 2009
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#2 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by phantom001 I am far from a expert but can hold my own with computers and this has me stumped. I have windows 7 ultimate retail and I did a custom install from vista, I have tried several different ways to install quicken 2010, microsoft money 2007, and even adobe reader and I get the same error message 1317, states it cannot make the folder in programdata\windows\microsoft\program or something like that, or same beginnig the startmenu, spent hours on chat and phone with quicken tech support and nothing, cannot find anything helpful online except others that have contacted microsoft with no solution. I like windows 7 so far but I am about to go back to vista soon if this can't be fixed, I even bought a register cleaner, cleanmypc just to see if that would help but nothing, anyone please help me keep windows 7. Thank you in advance Hi Welcome to SF,
I guess the issue is with write permissions to that file folder. You could Enable the Build in account and try to install it there Built-in Administrator Account - Enable or Disable
Hope this helps | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
24 Dec 2009
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#3 | | Windows 7 Ultimate 64-bit Puyallup, WA, USA |
Also you might want to try to create another user account that has administrator privs. and see if it does the same thing. If so, there might have been a bit of lost communication when installing, especially if your account in Vista wasn't one with full permissions. | My System Specs | | OS Windows 7 Ultimate 64-bit CPU AMD Phenom II X6 1090T 3.2GHZ Motherboard MSI 890FXA-GD70 Memory G.SKILL RipJaw 3x2GB DDR3-1066 Graphics Card 2x HIS Radeon HD 6850 1 GB Sound Card VIA 8-channel Monitor(s) Displays 2x 20 inch Acer LCDs, 1x 32" Sony LCD TV Screen Resolution 4480x900 Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wiresless Mouse 5000 PSU Kingwin 1000W Modular Case Coolermaster HAF 932 Cooling 1x 120mm, 3x 200mm, CoolerMaster Hyper 212+ Hard Drives 1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External Internet Speed 20mbps Other Info Samsung BD-ROM/DVD-RW |
24 Dec 2009
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#4 | | Win7 x64 + x86 Southeastern CT, USA |
Quote: it cannot make the folder in programdata\windows\microsoft\program or something like that, On my copy of Windows 7, there's no Windows folder in the ProgramData folder
Have you tried making the Windows folder, then the Microsoft folder, then the program folder? | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
25 Dec 2009
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#5 | | Windows 7 Ultimate 64-bit Puyallup, WA, USA |

Quote: Originally Posted by usasma Quote: it cannot make the folder in programdata\windows\microsoft\program or something like that, On my copy of Windows 7, there's no Windows folder in the ProgramData folder
Have you tried making the Windows folder, then the Microsoft folder, then the program folder? "ProgramData" is a hidden folder, but it does exist. Try what was suggested though and see if you can create the folder yourself. If you cannot, give us the reason it tells you so we can better understand it a bit. | My System Specs | | OS Windows 7 Ultimate 64-bit CPU AMD Phenom II X6 1090T 3.2GHZ Motherboard MSI 890FXA-GD70 Memory G.SKILL RipJaw 3x2GB DDR3-1066 Graphics Card 2x HIS Radeon HD 6850 1 GB Sound Card VIA 8-channel Monitor(s) Displays 2x 20 inch Acer LCDs, 1x 32" Sony LCD TV Screen Resolution 4480x900 Keyboard Microsoft Wireless Keyboard 1000 Mouse Microsoft Wiresless Mouse 5000 PSU Kingwin 1000W Modular Case Coolermaster HAF 932 Cooling 1x 120mm, 3x 200mm, CoolerMaster Hyper 212+ Hard Drives 1x Crucial 64GB SSD
3x 1TB HDDs (WD, Seagate, Hitatchi)
1x 500GB Seagate External Internet Speed 20mbps Other Info Samsung BD-ROM/DVD-RW |
25 Dec 2009
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#6 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |

Quote: Originally Posted by jelyman 
Quote: Originally Posted by usasma Quote: it cannot make the folder in programdata\windows\microsoft\program or something like that, On my copy of Windows 7, there's no Windows folder in the ProgramData folder
Have you tried making the Windows folder, then the Microsoft folder, then the program folder? "ProgramData" is a hidden folder, but it does exist. Try what was suggested though and see if you can create the folder yourself. If you cannot, give us the reason it tells you so we can better understand it a bit. I guess he cannot create one because the ProgramData folder contains all your application data, like program settings, user data, etc, for all of the installed programs on the computer. I won't recommend to create a new one maybe it might be the permissions. You can also Enable the Hide Files and Folder then under C drive you can find it. Then you have take permission for that folder
this should help Take Ownership Shortcut
Must most of the permission problems should be solved under build in admin account | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
25 Dec 2009
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#7 | | |
Thank you and happy holidays to all for your help. I did get this resolved and want to share what happened, first I tried the build admin suggestion, what happened after I did that was a plain black screen withno programs what so ever in my start up menu and when I went to try to install the program I got this error message c:\windows\system32\config\system profile\desktop refers to location that is not unavailible..and some other stuff saying it could be on hard drive, well i went back and set everything back to where it was prior to. Then I tried to manually create the folders and got the orginally error message that prompted this post. I then used the take ownership suggestion and this finally worked, but it still prompted 3 errors aying 1903 for 3 different ink files in quicken but it did install and works perfectly as far as I can see. Thank you again to everyone and stay tuned because now I'm gonna try to put in my microsoft 2007 office suit and hopefully will not have any issues | My System Specs | | |
25 Dec 2009
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#8 | | |
OK, I guess I spoke to soon, now since I did that build admin thing, and it wiped out everything in my start up menu, like when you click on it and click accesories for instance, paint is gone, everything is gone, is this because of the ownership step i took or something different, would running the installation cd and clicking on repair my computer solve this? | My System Specs | | Help Error code 1317 problems? All times are GMT -5. The time now is 01:05 AM. | |