apphangs

niklas · 24 Dec 2009

Hello, all I am having alot of problem with a few programs

1 spore
2 explorer ( not IE )
3 windows live/photo gallery
4 my internet

I am getting side by side / apphangs ( in Event log it shows for some

Spore
The program SporeApp.exe version 3.0.0.2818 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: c14
Start Time: 01ca84b62fa6313d
Termination Time: 14
Application Path: C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe
Report Id:

Windows live
Activation context generation failed for "c:\program files (x86)\windows live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis

Internet ISP
Name resolution for the name isatap.oc.cox.net timed out after none of the configured DNS servers responded.

And i also get this sometimes

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A certificate chain could not be built to a trusted root authority.
.

This is a OEM ver of windows 7 64 bit done on a new HDD 3 months ago

If you guys can help me figur out whats going on would be grate. I dont get any BSOD I have ran prime 95 for 2.5 hours no problems memtest86+ ver 4.0 for 9 hours no problem Intels burn test on high no problems.

I have MSE for my AV

If you need any info plz just ask, not sure what to think of this hardwhare problem or a softwhare conflict ?

I have tryed to clean boot the system

Thanks

zigzag3143 · 24 Dec 2009

niklas said:

Hello, all I am having alot of problem with a few programs

1 spore
2 explorer ( not IE )
3 windows live/photo gallery
4 my internet

I am getting side by side / apphangs ( in Event log it shows for some

Spore
The program SporeApp.exe version 3.0.0.2818 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: c14
Start Time: 01ca84b62fa6313d
Termination Time: 14
Application Path: C:\Program Files (x86)\Electronic Arts\SPORE_EP1\SporebinEP1\SporeApp.exe
Report Id:

Windows live
Activation context generation failed for "c:\program files (x86)\windows live\photo gallery\MovieMaker.Exe".Error in manifest or policy file "c:\program files (x86)\windows live\photo gallery\WLMFDS.DLL" on line 8. Component identity found in manifest does not match the identity of the component requested. Reference is WLMFDS,processorArchitecture="AMD64",type="win32",version="1.0.0.1". Definition is WLMFDS,processorArchitecture="x86",type="win32",version="1.0.0.1". Please use sxstrace.exe for detailed diagnosis

Internet ISP
Name resolution for the name isatap.oc.cox.net timed out after none of the configured DNS servers responded.

And i also get this sometimes

Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A certificate chain could not be built to a trusted root authority.
.

This is a OEM ver of windows 7 64 bit done on a new HDD 3 months ago

If you guys can help me figur out whats going on would be grate. I dont get any BSOD I have ran prime 95 for 2.5 hours no problems memtest86+ ver 4.0 for 9 hours no problem Intels burn test on high no problems.

I have MSE for my AV

If you need any info plz just ask, not sure what to think of this hardwhare problem or a softwhare conflict ?

I have tryed to clean boot the system

Thanks

Nicklas hi and welcome

you have several problems I feel. I dont think it is memory, but we need to start somehwere.

Can we
Start with event viewer. go to windows log>application tab. Look for errors that say app hang, app crash, etc. Errors have red in the left hand column. You can use the built in snipping tool to make a screen shot, and the attachment icon to upload it. see pics

thanks

Ken

niklas · 24 Dec 2009

hello and thanks for the reply ok i got a few apphangs

Thanks

niklas · 24 Dec 2009

I made some more from a few days ago

niklas · 25 Dec 2009

bump

IggyAZ · 25 Dec 2009

[QUOTE=niklas;460662]/QUOTE]

I'm not the ultimate answer but if I had what you have I would totally uninstall both programs and start clean.
I would make sure 100% was uninstalled and also us CClean to make sure the HD and Registry is clean of those prorams.

Reboot and check my even logs are looking good.

After that I would verify the programs are good within Win7 by checking websites.

Then I would install the most used program first. and do a reboot and check event log and see if I still have a problem. If not I would decide another program to use that may work better with Win7

This may sound simplistic but that is the way I think.

Have a merry....

IggyAZ · 25 Dec 2009

Found out someone else had a similiar problem.
Here is their message below.
Iggy
**************************************************************************

I seem to have stumbled across a fix for my sporeapp.exe hanging, and the game never loads. The problem seems to be that spore is having difficulties with my multiple core CPU computer.

When I force spore to only use 1 cpu to load the game, it launches everytime, without sporeapp.exe hanging.

Before I explain what I had to do to get spore running, I will tell you I am using Windows Vista, Intel Core 2 Quad CPU, and 2 NVIDIA 8800 GTS running in SLI mode.

First thing I had to do was turn off SLI mode on my 2 graphics cards. Apparently there is some kind of bug making Spore not function in SLI mode.

Secondly, I made a shortcut on the desktop to sporeapp.exe since Spore installer didn't do this for me. Another bug.

Thirdly, I went into the properties of the shortcut I had created, and in the field that says "Target:", IN FRONT of the directory listed I put the following information : "C:\Windows\System32\cmd.exe /C start /AFFINITY 1 ". This changes the shortcut to look like a command prompt, but don't worry, that's ok. Now just run the shortcut. It forces the game to run on 1 cpu only instead of all 4, and the game launches every time.

Again, for reference, my full line in the "target:" box now says : "C:\Windows\System32\cmd.exe /C start /AFFINITY 1 D:\Games\SPORE\Sporebin\SporeApp.exe"

D:\games\spore\sporebin is where I told the install to install my game. It's my personal preference, yours may look different.

Give it a shot and let me know if it works for anyone else. This may not work for XP users, I have not tried it.

usasma · 25 Dec 2009

Also, please check Device Manager for ISATAP devices (under Network Adapters) that aren't recognized or have an error condition.

Right click on each of the ISATAP devices and select Uninstall.
They shouldn't come back when you reboot, so don't be worried.
They will respawn if a program needs them - so there's no worry with removing them.

Another suggestion is to remove the .NET framework from your system, reboot, then reinstall it (I recall using this for SideBySide errors a long time ago).

usasma · 25 Dec 2009

Oops! Forgot one more thing:

Generate memory dump files for the hung apps using this link: https://www.sevenforums.com/crash-loc...g-process.html

niklas · 25 Dec 2009

Ok i used cclean to clean up my reg. I have uninstall netffram 1.1 and went to reinstall it now it said this has know problems. So my question is what do i do is they a new one for win7 64 bit like 3.5 Help plz :) i also looked into the device manager i didnt find any problems there