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Windows 7: Bluescreen 1033 - nVidia Display stop responding

26 Dec 2009   #1
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 
Bluescreen 1033 - nVidia Display stop responding

I have a new install of W7 64bit that was experiencing multiple "Display driver nvddmkm.sys has stopped responding and has recovered" errors. Now it does not recover- just crashes.
I have experimented with memory settings to no avail.
I have completely uninstalled and re-installed the drivers. No joy.

Here are the event logs for a recent crash:
Any Help?

Source
Windows

Summary
Shut down unexpectedly

Date
‎12/‎25/‎2009 7:18 PM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 116
BCP1: FFFFFA80075BE290
BCP2: FFFFF8800FFD7230
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x116_TdrBCR_Tdr:2_IMAGE_nvlddmkm.sys
Server information: 65209c12-23a5-4037-bdbc-a3b4bbff8375

**
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/25/2009 10:27:35 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: CHLOE
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-12-25T15:27:35.685219600Z" />
<EventRecordID>14019</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xfffffa800752d4e0</Data>
<Data Name="BugcheckParameter2">0xfffff8800ff4e230</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xd</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


**
Log Name: System
Source: EventLog
Date: 12/25/2009 10:27:44 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHLOE
Description:
The previous system shutdown at 10:22:10 AM on ‎12/‎25/‎2009 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-25T15:27:44.000000000Z" />
<EventRecordID>14012</EventRecordID>
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security />
</System>
<EventData>
<Data>10:22:10 AM</Data>
<Data>‎12/‎25/‎2009</Data>
<Data>
</Data>
<Data>
</Data>
<Data>3190</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>D9070C00050019000A0016000A001803D9070C00050019000F0016000A001803600900003C000000010000006009 000000000000B00400000100000000000000</Binary>
</EventData>
</Event>

**
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 12/25/2009 10:27:48 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHLOE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800752d4e0, 0xfffff8800ff4e230, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122509-22526-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-25T15:27:48.000000000Z" />
<EventRecordID>14017</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xfffffa800752d4e0, 0xfffff8800ff4e230, 0x0000000000000000, 0x000000000000000d)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">122509-22526-01</Data>
</EventData>
</Event>

**
Log Name: System
Source: Display
Date: 12/22/2009 2:31:54 PM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: CHLOE
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-22T19:31:54.000000000Z" />
<EventRecordID>11164</EventRecordID>
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security />
</System>
<EventData>
<Data>nvlddmkm</Data>
<Data>
</Data>
</EventData>
</Event>


My System SpecsSystem Spec
.

26 Dec 2009   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by TVeblen View Post
I have a new install of W7 64bit that was experiencing multiple "Display driver nvddmkm.sys has stopped responding and has recovered" errors. Now it does not recover- just crashes.
I have experimented with memory settings to no avail.
I have completely uninstalled and re-installed the drivers. No joy.

Here are the event logs for a recent crash:
Any Help?

Source
Windows

Summary
Shut down unexpectedly

Date
‎12/‎25/‎2009 7:18 PM

Status
Report sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: 116
BCP1: FFFFFA80075BE290
BCP2: FFFFF8800FFD7230
BCP3: 0000000000000000
BCP4: 000000000000000D
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x116_TdrBCR_Tdr:2_IMAGE_nvlddmkm.sys
Server information: 65209c12-23a5-4037-bdbc-a3b4bbff8375

**
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 12/25/2009 10:27:35 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: CHLOE
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-12-25T15:27:35.685219600Z" />
<EventRecordID>14019</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">278</Data>
<Data Name="BugcheckParameter1">0xfffffa800752d4e0</Data>
<Data Name="BugcheckParameter2">0xfffff8800ff4e230</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xd</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


**
Log Name: System
Source: EventLog
Date: 12/25/2009 10:27:44 AM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHLOE
Description:
The previous system shutdown at 10:22:10 AM on ‎12/‎25/‎2009 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-25T15:27:44.000000000Z" />
<EventRecordID>14012</EventRecordID>
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security />
</System>
<EventData>
<Data>10:22:10 AM</Data>
<Data>‎12/‎25/‎2009</Data>
<Data>
</Data>
<Data>
</Data>
<Data>3190</Data>
<Data>
</Data>
<Data>
</Data>
<Binary>D9070C00050019000A0016000A001803D9070C00050019000F0016000A001803600900003C000000010000006009 000000000000B00400000100000000000000</Binary>
</EventData>
</Event>

**
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 12/25/2009 10:27:48 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: CHLOE
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa800752d4e0, 0xfffff8800ff4e230, 0x0000000000000000, 0x000000000000000d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122509-22526-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-25T15:27:48.000000000Z" />
<EventRecordID>14017</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x00000116 (0xfffffa800752d4e0, 0xfffff8800ff4e230, 0x0000000000000000, 0x000000000000000d)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">122509-22526-01</Data>
</EventData>
</Event>

**
Log Name: System
Source: Display
Date: 12/22/2009 2:31:54 PM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: CHLOE
Description:
Display driver nvlddmkm stopped responding and has successfully recovered.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Display" />
<EventID Qualifiers="0">4101</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-22T19:31:54.000000000Z" />
<EventRecordID>11164</EventRecordID>
<Channel>System</Channel>
<Computer>CHLOE</Computer>
<Security />
</System>
<EventData>
<Data>nvlddmkm</Data>
<Data>
</Data>
</EventData>
</Event>
Hi, Welcome to SF ,

Could you post the dump file to analysis the issue. The below link should help you to find it

http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
26 Dec 2009   #3
Pauly

Win7 Ultimate X64
 
 

Please post the dump files from the crashes
http://www.sevenforums.com/crash-loc...d-problem.html

As im sure your aware that is the nvidia driver
Have you checked your gfx card, make sure its seated/connected properly and not covered in dust on the fan/heatsink
My System SpecsSystem Spec
.


26 Dec 2009   #4
usasma
Microsoft MVP

 
 

The BSOD dump file will be helpful - but there's also limited options with a STOP 0x116 error.
More info on the error here: BSOD Index
Info about the steps that can be taken: http://www.sevenforums.com/crashes-d...tml#post280172
My System SpecsSystem Spec
26 Dec 2009   #5
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Here they Are
My System SpecsSystem Spec
26 Dec 2009   #6
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Also: The card is seated and has been operating well for 9 months in XP. Is cleaned regularly with compressed air. The exhaust from the card is relatively cool. Asus Q-fan control will ramp up when a component is under load, so I can hear when something is taxing the system. It is purring while these crashes are occurring.
My System SpecsSystem Spec
26 Dec 2009   #7
usasma
Microsoft MVP

 
 

Past good performance is no assurance of continued good performance. Stuff happens, and stuff breaks.

Not much in the way of clues for us to go by.
Are you overclocking anything? If so, please return it to the default values while we're troubleshooting.

The oldest driver on the system is the ASACPI.SYS dated from 2005. This driver is known to cause BSOD's in some systems (but doesn't in my P6T Deluxe). So I'd suggest updating it ASAP. To do this, visit The Asus website and download the ATK0110 ACPI Utility and install it. ASUSTeK Computer Inc.-Support- download_item_mkt

I'd also suggest updating your BIOS to the 0904 version due to the memory compatibility update. We can't be certain that this isn't a memory compatibility issue, so it's better to be safe. Be careful flashing the BIOS - if done wrong it can hose the motherboard.

Beyond that, hang on while I run the dump file analysis.....

Nope, nothing surprising in the dump files - I'd suggest the ASACPI.SYS and BIOS update, then I'd suspect issues with the video card itself.
My System SpecsSystem Spec
26 Dec 2009   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I will give those two a try (not today). I just downloaded both of them.
I recall that when I first installed W7 and got on the desktop I checked Device Manager and found one unknown device: it needed the ATK0110 driver, which I downloaded and installed from Windows Update on Dec 17.
I just flashed my BIOS to 0801 a few weeks prior to Installing W7. Figures a new one came out since then. It's worth a try considering memory issues are a prime suspect.
I have my memory "overclocked" to 1333 (it is 1333 memory). The i7-920 is a locked processor - it only officially runs at 1066, but many people report no problem overclocking it or the memory. It has been at 1333 since I built this rig. But I will turn it down (again) for this troubleshooting to be sure. I have to reset defaults to flash the BIOS anyway.
Thanks for looking at this. I will report back soon.
My System SpecsSystem Spec
26 Dec 2009   #9
usasma
Microsoft MVP

 
 

Windows Update installs the 2005 version of the ASACPI.SYS driver.
I've seen a lot of Win7 BSOD's due to it - but not that many on P6 boards.
It's still a good idea to update it (even though mine has been working fine since Win7 hit the RTM stage.

Good luck!
My System SpecsSystem Spec
27 Dec 2009   #10
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Done. No Joy.
But I couldn't have better proof of a graphics driver error than my now default test: if I open Nvidia Control Panel and try and adjust the 3D graphics settings from "let the programs decide" to user control and try and move the slider down from "Quality" to "Performance" the system crashes every time. Sometimes I can't even get to the point of making any changes, just opening the control panel crashed the system. I almost screwed myself because at one point I couldn't get back on the desktop long enough to change it back without crashing.
My System SpecsSystem Spec
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 Bluescreen 1033 - nVidia Display stop responding




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