Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random Shutdowns

26 Dec 2009   #1
recentrisk

Win 7
 
 
Random Shutdowns

I am running Win 7 (x64) and it is randomly shutting down... sometimes after a few seconds, sometime it can run for hours. This is a brand new clean install on a new desktop. I have run event viewer and i don't see anything right before the crash. I have the latest nVidia drivers and I dont think it is overheating.

what else can i check to track this down?

thanks!


My System SpecsSystem Spec
.
26 Dec 2009   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Can you look in the Event Viewer to see if anything happened? I am not the right person to interpret the results, but I know that's the first thing the others will ask when they get here.
My System SpecsSystem Spec
28 Dec 2009   #3
recentrisk

Win 7
 
 

I already did that and nothing shows up in the event log... so how else can i troubleshoot? What else can i look at?
My System SpecsSystem Spec
.

30 Dec 2009   #4
usasma
Microsoft MVP

 
 

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
My System SpecsSystem Spec
30 Dec 2009   #5
recentrisk

Win 7
 
 

Quote   Quote: Originally Posted by usasma View Post
MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.
Will try tomorrow thanks!!
My System SpecsSystem Spec
30 Dec 2009   #6
recentrisk

Win 7
 
 

Attached. Thanks!
My System SpecsSystem Spec
30 Dec 2009   #7
computersplus

Windows 7 Ultimate 32 bit
 
 
Power Supply

This could be power supply related
My System SpecsSystem Spec
31 Dec 2009   #8
usasma
Microsoft MVP

 
 

No suggestions with the MSINFO32 log files either.
So, the most likely issue is hardware.

Start with this:
Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Try this video stress/stability test also: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
My System SpecsSystem Spec
06 Jan 2010   #9
recentrisk

Win 7
 
 

It was a defective power supply for my HP Firebird. Thanks guys!
My System SpecsSystem Spec
06 Jan 2010   #10
computersplus

Windows 7 Ultimate 32 bit
 
 
Power Supply

glad you got it figured out let us know if you need anything else
My System SpecsSystem Spec
Reply

 Random Shutdowns




Thread Tools




Similar help and support threads
Thread Forum
Random shutdowns
My computer has been shutting down randomly. Does anyone know a way to stop this?
General Discussion
Random shutdowns
I get daily random shutdowns. "windows has recovered from an unexpected shutdown" I have beeen updating everything I can find but am in the dark. Suggestions please. Files attached. Problem signature: Problem Event Name: BlueScreen OS Version: ...
BSOD Help and Support
Random laptop shutdowns
Hello I have an Acer Aspire 5750G-9639 and I am running Windows 7 64-bit. Ever since I bought the laptop last summer, the laptop would randomly shut out without any warning. It would do this a few times every day and is extremely annoying. Also, occasional BSOD's come up while web browsing, gaming,...
BSOD Help and Support
Random shutdowns.....
Hi, i experience random shutdowns mostly when surfing the internet while watching videos, or when i am downloading files via torrents. After the first shutdown occurs, the PC den shuts down in a few minutes even when not doing anything.... However this doesn't happen if the pc is in idle mode or...
BSOD Help and Support
Random Unexpected Shutdowns
For the past month or so, I have been seeing the message that Windows recovered from an unexpected error and I select the option to report and find out why, but of course it never comes back with anything. I am running Win 7 Professional version, retail version. (Downloaded). I've had it on this...
BSOD Help and Support
random shutdowns
I appreciate the help on the forums you guys & gals help me figure out I had a bogus ram stick , I got that fix but now it seems every now and then while running my computer decides to just shut down on me for no reason. please help here is the latest minidump files. :confused:
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App