Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Explorer.exe Random Crashes

28 Dec 2009   #1

Windows 7
 
 
Explorer.exe Random Crashes

Hi Friends!
I am experiencing random crashes on explorer.exe. I had crashes to conect on internet, opening movies, viewing pics, well, seems completely random. Yesterday nothing happened, today 3 times and i didnt install anything yesterday.
This is the error log.


Nome do Log: Application
Fonte: Application Error
Data: 28/12/2009 09:50:11
Identificação do Evento:1000
Categoria da Tarefa100)
Nível: Erro
Palavras-chave:Clássico
Usuário: N/D
Computador: Kleine-PC
Descrição:
Nome de aplicativo com falha: Explorer.EXE, versão: 6.1.7600.16404, carimbo de hora: 0x4a765076
Nome do módulo de falhas: ntdll.dll, versão: 6.1.7600.16385, carimbo de hora: 0x4a5bdadb
Código de exceção: 0xc0000374
Deslocamento com falha: 0x000c283b
Identificação do processo com falha: 0xa30
Hora de início do aplicativo com falha: 0x01ca87b3c0b74570
Caminho do aplicativo com falha: C:\Windows\Explorer.EXE
FCaminho do módulo de falhas: C:\Windows\SYSTEM32\ntdll.dll
Identificação do Relatório: 26f1e60d-f3a7-11de-9025-001d7df4acdd
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-28T11:50:11.000000000Z" />
<EventRecordID>5540</EventRecordID>
<Channel>Application</Channel>
<Computer>Kleine-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7600.16404</Data>
<Data>4a765076</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdadb</Data>
<Data>c0000374</Data>
<Data>000c283b</Data>
<Data>a30</Data>
<Data>01ca87b3c0b74570</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>26f1e60d-f3a7-11de-9025-001d7df4acdd</Data>
</EventData>
</Event>


Any ideas? I dont want to start over installing everything again.
I check for viroses on Essentials and malwarebytes- Clean.
I disable all programs on msconfig.
Register is clean. On the right menu (shell) i have winrar and bsplayer.
I have gts250, drivers updated.

Sorry my english folks. Hope can find a solution, this error drives me crazy! BTW, using windows 7 professional.

My System SpecsSystem Spec
.

28 Dec 2009   #2

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Kleine View Post
Hi Friends!
I am experiencing random crashes on explorer.exe. I had crashes to conect on internet, opening movies, viewing pics, well, seems completely random. Yesterday nothing happened, today 3 times and i didnt install anything yesterday.
This is the error log.


Nome do Log: Application
Fonte: Application Error
Data: 28/12/2009 09:50:11
Identificação do Evento:1000
Categoria da Tarefa100)
Nível: Erro
Palavras-chave:Clássico
Usuário: N/D
Computador: Kleine-PC
Descrição:
Nome de aplicativo com falha: Explorer.EXE, versão: 6.1.7600.16404, carimbo de hora: 0x4a765076
Nome do módulo de falhas: ntdll.dll, versão: 6.1.7600.16385, carimbo de hora: 0x4a5bdadb
Código de exceção: 0xc0000374
Deslocamento com falha: 0x000c283b
Identificação do processo com falha: 0xa30
Hora de início do aplicativo com falha: 0x01ca87b3c0b74570
Caminho do aplicativo com falha: C:\Windows\Explorer.EXE
FCaminho do módulo de falhas: C:\Windows\SYSTEM32\ntdll.dll
Identificação do Relatório: 26f1e60d-f3a7-11de-9025-001d7df4acdd
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-28T11:50:11.000000000Z" />
<EventRecordID>5540</EventRecordID>
<Channel>Application</Channel>
<Computer>Kleine-PC</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.1.7600.16404</Data>
<Data>4a765076</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdadb</Data>
<Data>c0000374</Data>
<Data>000c283b</Data>
<Data>a30</Data>
<Data>01ca87b3c0b74570</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>26f1e60d-f3a7-11de-9025-001d7df4acdd</Data>
</EventData>
</Event>


Any ideas? I dont want to start over installing everything again.
I check for viroses on Essentials and malwarebytes- Clean.
I disable all programs on msconfig.
Register is clean. On the right menu (shell) i have winrar and bsplayer.
I have gts250, drivers updated.

Sorry my english folks. Hope can find a solution, this error drives me crazy! BTW, using windows 7 professional.
I cant see much from that due to the fact i dont even know what language it is lol.

Got to Start Menuu>All Programs>Accessories>Command Pront (Right Click ,Run as Admin for Elevated Command)
Type sfc/ scannow
It should show up and try to fix and problems with Windows files (like explorer.exe)

It does take quite a while so be patient

If it says it does not find any problems we can move on.
If it says it did but cannot fix them type this into elevated commad
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

Then open the txt it put on your desktop and upload it here via attachments.

On a side note,did you change the explorer.exe file?
Just it says explorer.EXE,it usally says explorer.exe
My System SpecsSystem Spec
28 Dec 2009   #3

Windows 7
 
 

Hi Minotar, thanks for the reply! The language is Portuguese, i live in São Paulo/Brasil hehehe.
I have done twice this tip yesterday, didnt find any problem at all. And the part you say if i changed the explorer.exe You mean that on the report is EXE and has to be exe? Is this a sign of a problem?
Regards
My System SpecsSystem Spec
.


28 Dec 2009   #4

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Kleine View Post
Hi Minotar, thanks for the reply! The language is Portuguese, i live in São Paulo/Brasil hehehe.
I have done twice this tip yesterday, didnt find any problem at all. And the part you say if i changed the explorer.exe You mean that on the report is EXE and has to be exe? Is this a sign of a problem?
Regards
Ah ok lol.
It just seemed odd

Have you tried to run the start up repair three times?
My System SpecsSystem Spec
28 Dec 2009   #5

Windows 7
 
 

I ran sfc/scannow many times with no errors.
My System SpecsSystem Spec
28 Dec 2009   #6

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Kleine View Post
I ran sfc/scannow many times with no errors.
Start up repair basically reinstall the essential windows files though.
It may fix the problem,if not use system restore
My System SpecsSystem Spec
28 Dec 2009   #7

Windows 7
 
 

Well, its an idea, but i have some suspicious about k-lite codecs. I used the shellEXview and disable some things that was on my right click menu. I reboot twice and so far no problems. The problem is that this is a really random problem, i dont know how to make the problem appears because it happened and so many situations, and dont happen sometimes for days.
My System SpecsSystem Spec
29 Dec 2009   #8

Windows 7
 
 

Well, i did a fresh install again, the problem was making me crazy, i will not install this time codecs and many cleaners and optimizers. I tried repair, scan disc, memory, i gave up hehehe
My System SpecsSystem Spec
Reply

 Explorer.exe Random Crashes




Thread Tools



Similar help and support threads for2: Explorer.exe Random Crashes
Thread Forum
random BSOD's and Explorer crashes BSOD Help and Support
Explorer.EXE random crashes with Faulting module name: ntdll.dll General Discussion
two random BSOD crashes while using Internet Explorer BSOD Help and Support
Random explorer crashes... BSOD Help and Support
Semi-random explorer.exe freeze-crashes General Discussion
Random explorer.exe crashes. BSOD Help and Support
Fix for some random Explorer crashes BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:15 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33