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BlueScreening win7 64bit - various bugchecks
First off, 2 things. Thanks in advance for any assistance. And apologies if I miss providing some information.
My computer has been running great for about a year now. It was initially running 7RC, but has been running 7 Home Premium since it arrived in the mail when they released it.
Recently, the last week I would say, my computer has been getting bluescreens. A couple per day on average I would say. I haven't made any hardware changes. What happened before the very first one was that I tried the Arkham Asylum demo on Steam. and before it would run it installed directx and some run times. I of course already have direct x. I also installed about 20 other games as I got the Eidos pack that Steam had on for sale. I am wondering why each game feels that it is necessary to install direct x before it is run, even when it is already on the system. I am also wondering if this possibly has anything to do with it, conflicting directx files or something, though the crashes don't only occur when I am playing a game.
Other things I should note as recent software changes. I set Windows Live Messenger to run in Vista compatibility mode so that it would move back to the notification area. I also installed Windows Sticky Notes Hider (a forum member here has developed it), and NeXus dock. However I turned off both the dock and the sitcky hider application and still recieved bluescreens.
Other then that I can't think of any changes other then Windows Update installed some windows live games thing, required by Batman Arkham Asylum.
There are no updates available to me on windows update and I sent all of the reports to microsoft.
Just a couple more notes, I noticed in my DxDiag that my keyboard is listed 3 times. Also, Windows 7 does not seem to like my Blackberry as it connects and disconnects at random (or at least the screen turns on and off as if it has).
I've attached the minidump files and my dxdiag report. My system specs are filled out in my profile.
Thanks.
Oh PS.
Here are the critical events from the event viewer.
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-28T14:34:08.267200000Z
EventRecordID 11673
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 30
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-28T13:13:30.296800000Z
EventRecordID 11541
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff80002ac74a7
BugcheckParameter3 0xfffff88005e24e30
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-25T10:39:27.683200000Z
EventRecordID 11144
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff80002ad209e
BugcheckParameter3 0xfffff880074ed140
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-24T17:22:48.697600000Z
EventRecordID 10729
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff80002b09c22
BugcheckParameter3 0xfffff8800832a110
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-23T19:11:26.058000000Z
EventRecordID 10466
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 30
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff80002a6aaed
BugcheckParameter3 0x0
BugcheckParameter4 0xffffffffffffffff
SleepInProgress false
PowerButtonTimestamp 0
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-23T17:09:26.429200000Z
EventRecordID 10321
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 25
BugcheckParameter1 0x3
BugcheckParameter2 0xfffffa8006b7c370
BugcheckParameter3 0xfffffa80cf151068
BugcheckParameter4 0xfffffa8006b7c370
SleepInProgress false
PowerButtonTimestamp 0
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-23T08:08:19.917600000Z
EventRecordID 10116
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 30
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff8800c65eb30
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
EDIT:
The latest is yet another bugcheck code
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880049A6C65
BCP3: FFFFF880057BEBA8
BCP4: FFFFF880057BE400
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\122809-28173-01.dmp
C:\Users\Jim\AppData\Local\Temp\WER-45801-0.sysdata.xml
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-12-28T17:42:54.154800000Z
EventRecordID 11826
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Jim-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 126
BugcheckParameter1 0xffffffffc0000005
BugcheckParameter2 0xfffff880049a6c65
BugcheckParameter3 0xfffff880057beba8
BugcheckParameter4 0xfffff880057be400
SleepInProgress false
PowerButtonTimestamp 0
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a49000 PsLoadedModuleList = 0xfffff800`02c86e50
Debug session time: Mon Dec 28 09:41:32.374 2009 (GMT-8)
System Uptime: 0 days 3:07:33.469
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7E, {ffffffffc0000005, fffff880049a6c65, fffff880057beba8, fffff880057be400}
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+184c65 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880049a6c65, The address that the exception occurred at
Arg3: fffff880057beba8, Exception Record Address
Arg4: fffff880057be400, Context Record Address
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nvlddmkm+184c65
fffff880`049a6c65 493b4808 cmp rcx,qword ptr [r8+8]
EXCEPTION_RECORD: fffff880057beba8 -- (.exr 0xfffff880057beba8)
ExceptionAddress: fffff880049a6c65 (nvlddmkm+0x0000000000184c65)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
CONTEXT: fffff880057be400 -- (.cxr 0xfffff880057be400)
rax=000000011eac1000 rbx=0000000000000000 rcx=000000011eac1000
rdx=fffff880057bee20 rsi=00000000c1d0000f rdi=0000000000000000
rip=fffff880049a6c65 rsp=fffff880057bede8 rbp=fffffa8003d00260
r8=03f872bf15f60885 r9=000000011eac1000 r10=fffffa800515a010
r11=fffff880057beea0 r12=fffffa80051e5c40 r13=fffffa8005d0aa90
r14=0000000000000000 r15=fffffa8005140010
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010202
nvlddmkm+0x184c65:
fffff880`049a6c65 493b4808 cmp rcx,qword ptr [r8+8] ds:002b:03f872bf`15f6088d=????????????????
Resetting default scope
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 0
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
READ_ADDRESS: ffffffffffffffff
FOLLOWUP_IP:
nvlddmkm+184c65
fffff880`049a6c65 493b4808 cmp rcx,qword ptr [r8+8]
BUGCHECK_STR: 0x7E
LAST_CONTROL_TRANSFER: from fffff88004dbce00 to fffff880049a6c65
STACK_TEXT:
fffff880`057bede8 fffff880`04dbce00 : 00000000`00000000 00000000`00000000 fffffa80`05335000 00000000`00000000 : nvlddmkm+0x184c65
fffff880`057bedf0 fffff880`04c6aff8 : fffffa80`05a0b1b0 00000000`00000000 fffffa80`00000000 fffff880`04969db0 : nvlddmkm+0x59ae00
fffff880`057bee20 fffff880`04c6c0ed : fffffa80`05a0b1b0 fffffa80`051e5c40 00000000`00000000 00000000`c1d0000f : nvlddmkm+0x448ff8
fffff880`057beec0 fffff880`04b5a271 : fffff880`057bf260 fffffa80`051e5c40 fffff880`057bf260 fffffa80`05a0b1b0 : nvlddmkm+0x44a0ed
fffff880`057bf130 fffff880`049c51d3 : fffff880`057bf260 00000001`1eac1000 00000000`00000001 fffff880`00000000 : nvlddmkm+0x338271
fffff880`057bf170 fffff880`049c4547 : fffffa80`05a0b1b0 fffff880`00000000 fffff880`00000000 00000000`00000000 : nvlddmkm+0x1a31d3
fffff880`057bf1c0 fffff880`049c4aee : fffff880`057bf4e0 00000000`00000000 00000000`00000000 00000000`00001000 : nvlddmkm+0x1a2547
fffff880`057bf210 fffff880`049c4bd9 : fffffa80`060cde10 fffffa80`05440000 fffff880`057bf440 00000000`00001000 : nvlddmkm+0x1a2aee
fffff880`057bf2c0 fffff880`04963d27 : fffffa80`060cde10 fffff880`057bf440 fffff880`057bf470 fffff880`057bf440 : nvlddmkm+0x1a2bd9
fffff880`057bf300 fffff880`048e00e0 : fffff880`057bf440 fffff880`048d740f fffffa80`060cde10 00000000`00000001 : nvlddmkm+0x141d27
fffff880`057bf3a0 fffff880`048e1ebf : fffff880`048e008a 00000000`00000002 fffffa80`054477a0 fffff880`048a2fe8 : nvlddmkm+0xbe0e0
fffff880`057bf420 fffff880`048c8031 : 00000000`00000002 fffffa80`060cde10 00000000`c1d0000f 00000000`00100000 : nvlddmkm+0xbfebf
fffff880`057bf470 fffff880`048caec6 : fffffa80`060cde10 fffffa80`05440000 00000000`00000000 fffffa80`05251b20 : nvlddmkm+0xa6031
fffff880`057bf610 fffff880`048c3f45 : 00000000`00000000 00000000`00100000 fffffa80`05251b20 fffffa80`05441740 : nvlddmkm+0xa8ec6
fffff880`057bf760 fffff880`04e324c2 : fffff880`0a8a0000 00000000`00000000 00000000`00000000 fffffa80`05440000 : nvlddmkm+0xa1f45
fffff880`057bf790 fffff880`052eb9ac : 00000000`0006fad2 fffff8a0`0ae3b010 00000000`00000100 fffffa80`06c69480 : nvlddmkm+0x6104c2
fffff880`057bf860 fffff880`03ead272 : fffff8a0`0ae3b010 fffff8a0`0ae3b010 00000000`00000000 fffffa80`06157000 : dxgkrnl!DXGADAPTER_DdiBuildPagingBuffer+0x50
fffff880`057bf890 fffff880`03ead0f6 : 00000000`00000000 00000000`00000100 fffffa80`06157000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::UnmapVideoApertureSegmentInternal+0x106
fffff880`057bfa20 fffff880`03eb6642 : fffffa80`05d1c830 00000000`00000000 00000000`00000100 fffff800`02ac2052 : dxgmms1!VIDMM_GLOBAL::UnmapVideoApertureSegment+0x13e
fffff880`057bfa90 fffff880`03eb5889 : fffff8a0`0ae3b010 00000000`00000000 fffffa80`075b4300 fffffa80`05d1c830 : dxgmms1!VIDMM_APERTURE_SEGMENT::UnmapApertureRange+0x7a
fffff880`057bfae0 fffff880`03ea825d : fffff8a0`0ae3b010 fffffa80`06157000 fffffa80`075b43a0 fffffa80`06157000 : dxgmms1!VIDMM_APERTURE_SEGMENT::EvictResource+0xf9
fffff880`057bfb30 fffff880`03ea3358 : fffffa80`0520b9f0 fffffa80`06e71ee0 00000000`00000000 fffff880`057bfca0 : dxgmms1!VIDMM_GLOBAL::ProcessDeferredCommand+0x96d
fffff880`057bfc50 fffff880`03ec116d : fffffa80`00000000 fffffa80`06109410 00000000`0000000f fffff880`03ec2f09 : dxgmms1!VidMmiProcessTerminationCommand+0x4c
fffff880`057bfca0 fffff880`03ec03f8 : fffff880`009ebec0 fffffa80`06b05010 00000000`00000000 fffffa80`06109410 : dxgmms1!VidSchiSubmitDeviceCommand+0x39
fffff880`057bfcd0 fffff880`03ebfe96 : 00000000`00000000 fffffa80`06b90920 00000000`00000080 fffffa80`06109410 : dxgmms1!VidSchiSubmitQueueCommand+0xb0
fffff880`057bfd00 fffff800`02d5e166 : 00000000`1c09f39d fffffa80`05d1cb60 fffffa80`03c6e890 fffffa80`05d1cb60 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`057bfd40 fffff800`02a99486 : fffff880`009e7180 fffffa80`05d1cb60 fffff880`009f1f40 fffff880`0126da90 : nt!PspSystemThreadStartup+0x5a
fffff880`057bfd80 00000000`00000000 : fffff880`057c0000 fffff880`057ba000 fffff880`057bf930 00000000`00000000 : nt!KxStartSystemThread+0x16
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nvlddmkm+184c65
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4abfff56
STACK_COMMAND: .cxr 0xfffff880057be400 ; kb
FAILURE_BUCKET_ID: X64_0x7E_nvlddmkm+184c65
BUCKET_ID: X64_0x7E_nvlddmkm+184c65
Followup: MachineOwner
---------
Last edited by jim84; 28 Dec 2009 at 12:48.