Windows has recovered from an unexpected shutdown

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  1. Posts : 10
    Windows 7
       #1

    Windows has recovered from an unexpected shutdown


    Hi all - having a serious problem with Bluescreen. Seems Windows after falling asleep, reboots and then posts this message upon login:

    Windows has recovered from an unexpected shutdown.
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033

    Ive zipped the XML and MiniDump files to this post that may contain additional information about the crashing. Unfortunately, I dont know how to read these files, or get much from them.

    Thanks for any help you can provide! :)
    Last edited by cg5000; 27 Dec 2009 at 15:32.
      My Computer


  2. Posts : 1,326
    Windows 10 Professional 64-bit
       #2

    Code:
    On Tue 2009-12-22 17:30:21 your computer crashed
    This was likely caused by the following module: nvlddmkm.sys
    Bugcheck code: 0x1000007E (0xC0000005, 0x90E61700, 0x807B5770, 0x807B5350)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    Dump file: C:\Windows\Minidump\122209-55692-01.dmp
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 195.62 
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 195.62
    The driver at fault is the graphic driver. Is it fully updated from nVidia's website?
    Welcome to NVIDIA - World Leader in Visual Computing Technologies

    EDIT

    But seeing the version in the little report, you are up-to-date... maybe someone with more expertise can help you out.
      My Computer


  3. Posts : 10
    Windows 7
    Thread Starter
       #3

    Lebon14 said:
    Code:
    On Tue 2009-12-22 17:30:21 your computer crashed
    This was likely caused by the following module: nvlddmkm.sys
    Bugcheck code: 0x1000007E (0xC0000005, 0x90E61700, 0x807B5770, 0x807B5350)
    Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
    Dump file: C:\Windows\Minidump\122209-55692-01.dmp
    file path: C:\Windows\system32\drivers\nvlddmkm.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 195.62 
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 195.62
    The driver at fault is the graphic driver. Is it fully updated from nVidia's website?
    Welcome to NVIDIA - World Leader in Visual Computing Technologies

    EDIT

    But seeing the version in the little report, you are up-to-date... maybe someone with more expertise can help you out.

    Interesting - But I have an ATI 4870x2 video card? There are no Nvidia drivers or cards on this computer...unless that is a chipset driver from the Asus P6t Deluxe motherboard?
      My Computer


  4. Posts : 4,517
    Windows 7 Home Premium 64bit
       #4

    I didnt think the P6T deluxe had onboard graphics, although i do not know for sure.
    If it does youll need to disable it in the bios.

    But, isn't that a x58 chipset? If so, it should be Intel or MS drivers, and nothing to do with Nvidia

    I would look under device manager, Display Adapters and see what its saying there.

    I would also look through the installed programs and see if it has anything installed from Nvidia as well.
      My Computer


  5. Posts : 1,326
    Windows 10 Professional 64-bit
       #5

    Silly me... that was the BSOD I had the other day... Here is the right one.
    Code:
    On Sun 2009-12-27 20:53:42 your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0xA (0xFFFFF8A0044B4970, 0x2, 0x1, 0xFFFFF80002E9814C)
    Error: IRQL_NOT_LESS_OR_EQUAL
    Dump file: C:\Windows\Minidump\122709-20763-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.
    Sorry but I'm using a software called "WhoCrashed" to analyze minidumps. And, I had to put them in the minidump folder where mine was also sitting.

    Anyway, the error is in a standard Microsoft module - ntoskrnl.exe. A driver is at fault... but which one... Try to update every driver possible : Chipset, graphic card, sound card, printer, webcams, scanners, LAN (Ethernet card), etc.

    EDIT

    @wishmaster, that's was a little mistake on my side. You might want to read the new one above.
      My Computer


  6. Posts : 10
    Windows 7
    Thread Starter
       #6

    No onboard graphics - But after running SIW (system reporting tool) I did find a driver for an "NForceNTAGP Filter (nv_agp.sys) - Its a Kernel driver...not sure what that means. This appears to be the only Nvidia driver/component on my machine??
      My Computer


  7. Posts : 10
    Windows 7
    Thread Starter
       #7

    Went though an updated most of every driver..checked latest version. Doesn't the report tell what the fault was? I just dont know how to read it correctly...what about the XML file attached?
      My Computer


  8. Posts : 4,517
    Windows 7 Home Premium 64bit
       #8

    That was indeed a odd issue



    ntoskrnl is a core operating system file, although it may not be the exact cause.


    What anti virus are running?
      My Computer


  9. Posts : 10
    Windows 7
    Thread Starter
       #9

    AVG Free - I thought that might be the cause too - uninstalled my AVG internet security and installed their free version. Its up to date as well.
      My Computer


  10. Posts : 10
    Windows 7
    Thread Starter
       #10

    For now I have permanenetly disabled my Windows 7 Sleep Feature - which sucks, as my compeuter eats some serrious power. Disabling it makes the OS stable for now. Im afraid to turn it back on Hoping somebody can help by Monday. This computer is used to run a non profit :S - Good thing I have 6 computers :)
      My Computer


 
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