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Windows 7: BSOD during Experience Index and Gaming


28 Dec 2009   #1

Windows 7 Ultimate
 
 
BSOD during Experience Index and Gaming

Hello folks. I recently built a system with the specs which are listed in my signature and profile. I have Windows 7 Ultimate running on it and have been experiencing blue screens during gaming and at the same point during the Windows Experience Index. I get the error message of:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008023028
BCP3: 00000000BA000010
BCP4: 0000000000010C0F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082209-23406-01.dmp
C:\Windows\Temp\WER-30046-0.sysdata.xml


I have the current drivers installed for my NVIDIA GTS 250 and my windows 7 version is up to date with the latest patches. I only have optional language packages in the update list.

I am not very experienced when it comes to these things and would love some help. Let me know if I need to provide any specific information.
I am at a loss.

-David


My System SpecsSystem Spec
.

28 Dec 2009   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by pepsihatman View Post
Hello folks. I recently built a system with the specs which are listed in my signature and profile. I have Windows 7 Ultimate running on it and have been experiencing blue screens during gaming and at the same point during the Windows Experience Index. I get the error message of:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008023028
BCP3: 00000000BA000010
BCP4: 0000000000010C0F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082209-23406-01.dmp
C:\Windows\Temp\WER-30046-0.sysdata.xml

I have the current drivers installed for my NVIDIA GTS 250 and my windows 7 version is up to date with the latest patches. I only have optional language packages in the update list.

I am not very experienced when it comes to these things and would love some help. Let me know if I need to provide any specific information. I am at a loss.

-David
Hi Welcoem to SF,

Could you post the Dump files so we can analysis the problem, The below link should help you finding those files
http://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
28 Dec 2009   #3
Microsoft MVP

 
 

Advice about the STOP 0x124 error: http://www.sevenforums.com/crash-loc...-what-try.html
My System SpecsSystem Spec
.


28 Dec 2009   #4

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by pepsihatman View Post
Hello folks. I recently built a system with the specs which are listed in my signature and profile. I have Windows 7 Ultimate running on it and have been experiencing blue screens during gaming and at the same point during the Windows Experience Index. I get the error message of:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008023028
BCP3: 00000000BA000010
BCP4: 0000000000010C0F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\082209-23406-01.dmp
C:\Windows\Temp\WER-30046-0.sysdata.xml

I have the current drivers installed for my NVIDIA GTS 250 and my windows 7 version is up to date with the latest patches. I only have optional language packages in the update list.

I am not very experienced when it comes to these things and would love some help. Let me know if I need to provide any specific information. I am at a loss.

-David
Hi Welcoem to SF,

Could you post the Dump files so we can analysis the problem, The below link should help you finding those files
http://www.sevenforums.com/crash-loc...d-problem.html

Ok. I have attached the minidump file to this reply.
My System SpecsSystem Spec
28 Dec 2009   #5

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by usasma View Post
Thank you for that helpful link. I have read through it and will be trying the MDSCHED and CHKDSK /R soon. If that doesn't show any issues, then I will be installing a different HDD and running a vanilla copy of Windows 7 like the next step suggests and see if the BSOD occurs during the windows experience index. Thanks, I'll keep you guys informed.
My System SpecsSystem Spec
30 Jan 2010   #6

Windows 7 Ultimate
 
 

Phew... Now I am thoroughly confused. I took out my 4 DIMMS of memory and seated only two DIMMS. No blue screen during windows experience index. I swapped out the DIMMS and tested each of the 4 with no blue screens. I figured the motherboard was having problems with running more than 2 DIMMS. So, I stick 2 DIMMS in there and play around. The next day, the computer blue screen's with just the 2 DIMMS. I swap out the DIMMS for another different 2 DIMMS and same problem. I have no idea what is going on. It's odd that the blue screen was not there when I was playing around last night. Does anyone have an ideas?

-David

ps - MDSCHED and CHKDSK /R did not find anything at all.
My System SpecsSystem Spec
30 Jan 2010   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pepsihatman View Post
Phew... Now I am thoroughly confused. I took out my 4 DIMMS of memory and seated only two DIMMS. No blue screen during windows experience index. I swapped out the DIMMS and tested each of the 4 with no blue screens. I figured the motherboard was having problems with running more than 2 DIMMS. So, I stick 2 DIMMS in there and play around. The next day, the computer blue screen's with just the 2 DIMMS. I swap out the DIMMS for another different 2 DIMMS and same problem. I have no idea what is going on. It's odd that the blue screen was not there when I was playing around last night. Does anyone have an ideas?

-David

ps - MDSCHED and CHKDSK /R did not find anything at all.
Hi and welcome

You can use these to test your ram till it bleeds. run at least 5 passes. Check your RAM and let us know the results

Ken
My System SpecsSystem Spec
30 Jan 2010   #8

Windows 7 Ultimate
 
 

Thank you Zigzag3143. I'm doing that now. This is a most frustrating problem. I've been chasing this BSOD since I built the computer 6 months ago.

ps - holy cow, this test takes a while. I am testing all 4 DIMMS (total of 8GB). Based on my rough time estimates, it looks like 5 passes are going to take about 7.5 hours. I may stop this test and do it overnight.
My System SpecsSystem Spec
30 Jan 2010   #9

Windows 7 x64
 
 

Quote   Quote: Originally Posted by pepsihatman View Post
Thank you Zigzag3143. I'm doing that now. This is a most frustrating problem. I've been chasing this BSOD since I built the computer 6 months ago.

ps - holy cow, this test takes a while. I am testing all 4 DIMMS (total of 8GB). Based on my rough time estimates, it looks like 5 passes are going to take about 7.5 hours. I may stop this test and do it overnight.
I think you should try to test 2 sticks max at time. I tested my others two sticks together and it took some times too.

But 4 stick, in theory, should do not cause any problem, only slower to complete.
My System SpecsSystem Spec
01 Feb 2010   #10

Windows 7 Ultimate
 
 

*sigh* 5 passes and no errors. Do the clean passes of Memtest86 completely negate the possibility of my ram being the cause of the BSODs? What is next to look into? Any thoughts on why it did not BSOD when I was swapping ram around?
My System SpecsSystem Spec
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 BSOD during Experience Index and Gaming




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