Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: My Win7 Freezes

31 Dec 2009   #1
Jesse27

Windows 7 Ultimate 32-bit
 
 
My Win7 Freezes

My Windows 7 freezes everytime it starts up. After logging in, a few minutes it would hang up, all i would do is press the restart button.

Here is the log that may be useful.

Code:
Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          12/31/2009 7:32:56 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      2CPRESLER
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\123109-18406-02.dmp. Report Id: 123109-18406-02.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-31T11:32:56.000000000Z" />
    <EventRecordID>20527</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>2CPRESLER</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\Minidump\123109-18406-02.dmp</Data>
    <Data Name="param3">123109-18406-02</Data>
  </EventData>
</Event>



My System SpecsSystem Spec
.

31 Dec 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jesse27 View Post
My Windows 7 freezes everytime it starts up. After logging in, a few minutes it would hang up, all i would do is press the restart button.

Here is the log that may be useful.

Code:
Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          12/31/2009 7:32:56 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      2CPRESLER
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\123109-18406-02.dmp. Report Id: 123109-18406-02.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-31T11:32:56.000000000Z" />
    <EventRecordID>20527</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>2CPRESLER</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\Minidump\123109-18406-02.dmp</Data>
    <Data Name="param3">123109-18406-02</Data>
  </EventData>
</Event>

Hi and welcome

We really need the dmp file. but from the bug check it looks a hardware issue

upload the dmp and we can look at it for you

Ken J+
My System SpecsSystem Spec
31 Dec 2009   #3
Jesse27

Windows 7 Ultimate 32-bit
 
 

Attached is the dump file said in the error log.
My System SpecsSystem Spec
.


31 Dec 2009   #4
Jesse27

Windows 7 Ultimate 32-bit
 
 

Sorry for Bumping. Anyone?
My System SpecsSystem Spec
31 Dec 2009   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Jesse27 View Post
Sorry for Bumping. Anyone?
Hi jessi and welcome

this one was caused by hardware. bugcheck124 can be caused by Hardware, Incompatibility, May be driver corruption

Since your drivers all appear up to date I would

download memtestx86 and run it for 3 or 4 passes
run a system file check
type cmd in search>right click and run as admin>sfc /scannow

IF YOU ARE OVERCLOCKING STOP

Hope this helps

Ken J+






Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\123109-18406-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x82850000 PsLoadedModuleList = 0x8298f570
Debug session time: Thu Dec 31 06:32:45.656 2009 (GMT-5)
System Uptime: 0 days 0:00:09.546
Loading Kernel Symbols
..............................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8507a594, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8507a594, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  2

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
80e0ecc4 829131c5 8507a578 829adf88 829adf80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
80e0ece4 82913fe1 829adf80 8507a578 829adfb0 nt!WheapProcessWorkQueueItem+0x56
80e0ed00 828ab043 829adf80 00000000 842c3798 nt!WheapWorkQueueWorkerRoutine+0x1f
80e0ed50 82a37d16 00000001 a9f8d5d3 00000000 nt!ExpWorkerThread+0x10d
80e0ed90 828d9159 828aaf36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
10 Jan 2010   #6
Jesse27

Windows 7 Ultimate 32-bit
 
 

I purchased a new Power Supply Unit with higher Watts and that fixed the problem.
Thanks for the help guys.
My System SpecsSystem Spec
29 Sep 2010   #7
djpaulc

Windows 7 x64 Ultimate
 
 

Hi Jesse

I am having a similar problem with freezes on startup. Just wondered what was your old power supply units wattage and your new one too? I am running a 650w one now, thinking maybe its not enough.
My System SpecsSystem Spec
29 Sep 2010   #8
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by Jesse27 View Post
I purchased a new Power Supply Unit with higher Watts and that fixed the problem.
Thanks for the help guys.
Glad you solved the problem and thanks for reporting back with the solution.
My System SpecsSystem Spec
15 May 2012   #9
gr00vechamp

Win7
 
 
Power Supply Failure

I can confirm with 100% certainty that this is a power supply failure. I am running Win7 32bit with a Pentium 4 3.0 GHz processor and 2GB of RAM on an older ASUS P4C800-E mother board. I am also running a SATA mirror. The power supply that failed was an ATX Switching 400W.
For a little over a month my computer would crash and restart itself (No BSOD). I thought it acted and sounded like when a transformer blows in my neighborhood and I would hear a snap from my computer before it shut down. So to me this pointed to a power supply issue as I would hear the same snap when my computer shutdown while I still had electricity.
So I ordered a new 600W ATX Switching power supply and it arrived today. As I walked into the room where my computer is I had every intention of shutting down the computer to start the power supply replacement process when I hear the familiar "SNAP' and the computer shutdown. Only this time it did not restart itself and my efforts to turn it on with the power switch were futile. I worried that the M/B had failed. As I removed the old 400W power supply I noticed the back of it (side facing the M/B inside the case) was encrusted with dust and even the internal parts of the power supply were completely encased in dust. This is because I was to lazy to put the cover back on my computer case and let it run that way for a couple of months.
I am happy to say that after installing the new 600W power supply the computer booted right up after I went into the BIOS and updated the system time settings. I got the new power supply off of Ebay from UnionPros for $24.00 shipped.


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
My System SpecsSystem Spec
Reply

 My Win7 Freezes




Thread Tools





Similar help and support threads
Thread Forum
Win7 x32 freezes frequently
Hey, I've been running windows 7 on my machine for quite some time and it worked perfectly until a few months ago. I've rarely been able to start up windows without rebooting my computer 2-3 times, and when it finally boots it usually hangs for a long period of time (~15 minutes). I've tried...
BSOD Help and Support
please help! really annoying win7 freezes!
hey guys, i have just recently done a complete format of winxp 32bit and installed win7 64 bit instead. i am having a really annoying problem. randomly after booting up the pc will freeze. no warning, no apparent trigger and no pattern. the only way to get it working again is off and...
BSOD Help and Support
PC freezes when installing Win7. Hardware Q
Hello all Specs on profile I am running an expired version of the Windows 7 Beta so I can still boot to windows... But I finally bought Win7 Pro 64bit and would like to get that going. I am basically having a similar issues to this thread:...
BSOD Help and Support
HP DV9000, Win7 64 bit, freezes often - event id 41 & 3
Hi guys, Having a maddening problem here. I'm using a HP DV9000, 2gb of ram, intel centrino duo, nvidia geforce go 7600. Installed win7 64 bit ultimate (clean install) at start of Jan 2010. No problem at all until about 4 days ago, when the computer would freeze at random times. First the...
BSOD Help and Support
Win7 x64 Pro freezes randomly
Win7 has been randomly freezing for the past month, having installed about 2 months ago. The computer freezes up, no response from mouse, keyboard, or monitor -- However I am able to see the screen (no BSOD) as long as it doesn't go to sleep. I've tried a couple potential solutions. Switched...
BSOD Help and Support
Win7 RC freezes
Hey! I recently installed Win7 RC to my laptop and am facing a problem now. Sometimes when I plug in an USB Hard-drive or a ZEN MP3 player, the system does a full lock-up. I had 7 Beta on the laptop earlier and it had no problems whatsoever. Anyone else experienced/solved similar problems or...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:19.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App