BSOD / Not Shutting down

Hi Guys, been using this forum for sometime now but only today did I find I needed further help....

My Media PC as mentioned in the subject has a problem shutting down. Well to be honest it mainly has an issue with 'Logging off' where it sticks for ages, then the odd occasion it goes further and comes up with 'Shutting Down' but then sticks at doing this for ages, in most cases I get bored and switch the PC off at the wall!! Something I know I shouldn't do. Then on its last occurance it came up with a Blue screen saying amounst other things BSOD.

Now I'm not that computer savvy, so be gentle with the explanations, your assistance will be greatly appricated.

I have tried to attach the two files it dumped and warned me of after it rebooted, but the uploader says files are invalid! one is a .dmp file, the other a sysdata any ideas??

Thank you in advance.

Merry Christmas BTW and Happy New Year

File zipped and now attached.

Regards.

Swiss Tone said:

Hi Guys, been using this forum for sometime now but only today did I find I needed further help....

My Media PC as mentioned in the subject has a problem shutting down. Well to be honest it mainly has an issue with 'Logging off' where it sticks for ages, then the odd occasion it goes further and comes up with 'Shutting Down' but then sticks at doing this for ages, in most cases I get bored and switch the PC off at the wall!! Something I know I shouldn't do. Then on its last occurance it came up with a Blue screen saying amounst other things BSOD.

Now I'm not that computer savvy, so be gentle with the explanations, your assistance will be greatly appricated.

I have tried to attach the two files it dumped and warned me of after it rebooted, but the uploader says files are invalid! one is a .dmp file, the other a sysdata any ideas??

Thank you in advance.

Merry Christmas BTW and Happy New Year

Hi and welcome

You need to zip (compress) the files for upload

Ken

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