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Windows 7: Norton - System Restore


31 Dec 2009   #1

Windows 7
 
 
Norton - System Restore

Windows 7.
Norton Antivirus 2009.
Norton Antivirus 2010.

I realize this forum is not about Norton.

I did an upgrade from Vista Home Premium to Windows 7 Home Premium.

Since then, I can't do a System Restore.

I did find from a search that if I turn of a part of Norton calld Tamper Protection - that I can do a System restore. Not difficult, but a pain.

I mistakenly figured that if I put Norton 2010 on computer, that Norton has fixed this problem. Not.

Yes, there are many free Antivirus out there but I have 550 days of Norton already paid for.

Anyone that has Norton have this issue? System Restore does not work unless one opens Norton and turns off Tamper Protection?

My System SpecsSystem Spec
.

31 Dec 2009   #2

Windows 7 Ult, Windows 8.1 Pro,
 
 

I have heard of this problem with Norton also, so yes I believe your suspicions are correct.
My System SpecsSystem Spec
01 Jan 2010   #3

Windows 7
 
 

Thanks.

Below is the message I received from Norton Support.


"Thank you for contacting Norton Support.

(Name), the reason why you are facing this is the Norton 2010 products have a security feature that prevents outside programs from making changes to the Norton product. This security feature can prevent Windows System Restore from changing Norton files, which results in the "Restoration Incomplete" message. An this can be resolved by temporarily turning off the Norton Product Tamper Protection before you run Windows System Restore. "

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&sprt_cid=cceed495-f7d6-42d9-99ba-f2a4d7649d60&seg=hho&ct=us&lg=en&docurl=20091030142819EN
My System SpecsSystem Spec
.


01 Jan 2010   #4

Windows 7
 
 

And a further point here.

THIS company (Norton) IS in the software business.

How could they screw up a product?

How many customers that have Norton and don't know this?


Yes, there are free antivirus.

But how can a 'smart' software company produce a product that has a 'defect'?
My System SpecsSystem Spec
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 Norton - System Restore




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