Windows 7 not shuting down ...

Hello,

How long are you waiting? Sometimes programs can make shutdown take a long time. Try leaving it for 30 minutes. If it does not shut down, we know we have a problem. If it does, we can figure out what program is causing the problem.

I will ask this question in advance: what anti-virus are you you using?

~Jonathan

Somethings to help us help you out...

1. Where did you get your copy of Win7?
2. Have you had this issue the entire time you've had Win7, or is it a recent development?
3. If it is a recent development, what have you changed, added, deleted since it worked properly?
4. Have you tried a repair install?

See if waiting helps. In the mean time, try disabling Norton.

von Kinderei said:

Alright ...

Thanks for the speedy replies ...

I am running Norton Internet Security 2010

I got my Windows 7 from Best Buy

I have NOT had these issues until recently ( 3 days or so ago ) I recently installed a Creative Labs SB X-fi sound card but everything seemed to work fine after the install ...

I recently lost my drives as they weren't showin' up in COMPUTER but I fixed that problem


Hope this helps


vK ~

I too run Norton IS 2010... that's not the issue.

Had to make sure you are running a Genuine MS copy of Win7, and not a torrent...

Seems like you should point your finger at the X-fi driver.... try a rollback of the driver and let us know what happens...

Did you try disabling your anti-virus?

Here is what you can try:

Open Task Manager (Ctrl-Alt-Esc), and go to the Processes tab.

End half of the processes, and write down which ones you ended.

Try shutting down. You then know what half the bad process is in. You can then go through them one by one until you figure out which process is causing the problem.

~Jonathan