Windows 7 64bit BSOD

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  1. computersplus
    Posts : 1,309
    Windows 7 Ultimate 32 bit
       New #11

    Diagnostics


    just simple diagnostic steps here run only your OS drive and see if crash still occurs if all is good introduce one drive at a time back into the mix and see what happens
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  3. BWK
    Posts : 177
    win7 ultimate x64
       New #12

    newbie1234 said:
    The Carnage said:
    just a thought... Is the drive PATA or SATA, as my secondary HDD is serial and crashes every 5 minutes, then windows finds it again, never happened on XP... the primary PATA HDD works fine...
    Forgot to mention. My Primary Drive is SATA.

    I got 3 other HDDs. 2 are SATA 1 is a PATA.
    Are you running a raid configuration? Are SATA and PATA raid compatible?
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  4. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #13

    newbie1234 said:
    Pauly said:
    Just checked your dumps variety of error codes in there
    I would start by running memtest86 to check your ram
    Memory Diagnostics
    run this for a min 5 passes or if poss leave running overnight
    also run file system check from elevated command prompt
    start>cmd.exe(right click run as admin)>type, sfc /scannow
    this wiil check for any file corruption/errors
    Also update all drivers/bios/chipset

    Note: when updating drivers etc dont use win update go to manufacturers website for each individual components and download the latest software for your win version
    I run the sfc /scannow and have no problems. I will try running yr Memory Diagnostics. Also if i go to my manufacturer's site to download the drivers, then how about the current ones I have installed? Just uninstall them and replace with latest or just run the drivers from the manufacturer straight away
    Depends on the driver i normally uninstall old then install new to be sure but looking at your dumps there arent any drivers that are very old on your system so i wouldnt worry about that to much at the moment.
    But memtest is the most important thing i would do as some of your dumps report memory corruption so it would be good to rule out ram soon as poss

    Hope this helps post back your results
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  6. The Carnage
    Posts : 12
    Windows 7 Pro 64bit
       New #14

    newbie1234 said:
    The Carnage said:
    just a thought... Is the drive PATA or SATA, as my secondary HDD is serial and crashes every 5 minutes, then windows finds it again, never happened on XP... the primary PATA HDD works fine...
    Forgot to mention. My Primary Drive is SATA.

    I got 3 other HDDs. 2 are SATA 1 is a PATA.
    I reckon that the SATA HDD might be the issue and I'm guessing that no update will fix it, probably better to have your OS on a PATA HDD anyway as there faster and more stable.
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  7. computersplus
    Posts : 1,309
    Windows 7 Ultimate 32 bit
       New #15

    Bios


    update bios at own risk! if you are going to do it make sure you have the right bios if you try to load the wrong bios or even if you have the right bios and interrupt power or restart before bios flash is done and you will have a paper weight
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  8. newbie1234
    Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       New #16

    Im not on any RAID configuration. :)
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  10. computersplus
    Posts : 1,309
    Windows 7 Ultimate 32 bit
       New #17

    AHCI


    just make sure in your bios to set the SATA controller to IDE mode not AHCI or RAID
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  11. Pauly
    Posts : 2,573
    Win7 Ultimate X64
       New #18

    The Carnage said:
    newbie1234 said:
    The Carnage said:
    just a thought... Is the drive PATA or SATA, as my secondary HDD is serial and crashes every 5 minutes, then windows finds it again, never happened on XP... the primary PATA HDD works fine...
    Forgot to mention. My Primary Drive is SATA.

    I got 3 other HDDs. 2 are SATA 1 is a PATA.
    I reckon that the SATA HDD might be the issue and I'm guessing that no update will fix it, probably better to have your OS on a PATA HDD anyway as there faster and more stable.
    Please PATA drives are not better, looking at dumps i very much doubt this has anything to do with HDDs, nothing indicates hardware faults other than memory corruption
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  12. computersplus
    Posts : 1,309
    Windows 7 Ultimate 32 bit
       New #19

    Memory


    as Pauly suggested it could be memory corruption check one stick of ram at a time
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  13. newbie1234
    Posts : 47
    Windows 7 Ultimate x64
    Thread Starter
       New #20

    I ran the WinDG and this is all the errors i get from each Dump file

    Probably caused by : win32k.sys ( win32k!pfsubGetFontSub+a )
    Probably caused by : win32k.sys ( win32k!pfsubGetFontSub+a )
    Probably caused by : hardware ( win32k!NtGdiCreateDIBSection+118 )
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    Probably caused by : win32k.sys ( win32k!DC::bSetDefaultRegion+174 )
    Probably caused by : Npfs.SYS ( Npfs!NpWriteDataQueue+98 )
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