BSOD at windows animation during installation


  1. Lars8
    Posts : 3
    Windows XP Professional
       New #1

    BSOD at windows animation during installation


    Hi guys, I'm kind of new to all this... but I'm having problems installing windows 7. I've been running windows XP professional successfully for the past few years, and decided to go for the upgrade.

    Problem: On start up, I'll boot straight from the windows 7 CD and it'll pass the first screen with the load bar no problem. But when it goes to the next screen with the windows animation of the 4 balls it'll crash and give me a BSOD with:

    MACHINE_CHECK_EXCEPTION
    STOP: 0x0000009c

    I've done some research, and apparently the stop code has something to do with XP (I'm not sure why windows 7 is even accessing XP if its just overwriting it). I ran the windows 7 upgrade advisor and everything's compatible. I've tried installing both 32 and 64bit versions. I tried flashing the BIOS. I bought a brand new hard drive and tried installing on that. I then installed XP on the new hard drive (which worked flawlessly) and then attempted to upgrade it to windows 7. But every time I still just get the same BSOD at the exact same place in the installation.

    Last thing I tried was to run the windows the setup without any hard drive connected, and it got past the animation no problem and into the actual setup. I went through the first couple screens until i came to the one that says "Where would you like to install windows 7?" I then plugged in the hard drive, and clicked refresh on the menu... and guess what pops up, the same dam BSOD!

    At this point, I really have no idea what could be wrong. Does anyone have some suggestions?
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  3. usasma
    Posts : 5,705
    Win7 x64 + x86
       New #2

    The STOP 0x9c was a hardware error in XP - and it was replaced by the STOP 0x124 error in Vista and 7
    But, we do see it on occasion - especially when it's involved with a system that has/had XP on it.
    Some suggestions for STOP 0x124 errors: https://www.sevenforums.com/crash-loc...-what-try.html

    If you can access any sort of Windows, try this free tool: http://www.microsoft.com/downloads/d...displaylang=en

    As I recall, you can also have Windows 7 check for compatibility BEFORE it installs. It's an option on one of the early setup screens (if you get that far).

    And, try checking your hardware for compatibility at this site: Windows 7 Compatibility Center home
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  4. Lars8
    Posts : 3
    Windows XP Professional
    Thread Starter
       New #3

    Well as I said before, I did run Windows 7 Upgrade Advisor before i tried to install anything and everything came up compatible. After I started having problems though, I went through and looked up each specific item and still came up with the same results. If you would like to look through though:

    Motherboard: GA-K8U-939 Gigabyte
    AMD Athlon 64 3500+
    Bios Version: f5
    Hard Drive: 200g Maxtor 6V200EO (Old hard drive)
    500g Hitatchi HD30500 (New hard drive)
    CD/DVDW: TSSTcorp SH-W162Z Samsung
    Video Card: GeForce 6200 EVGA
    Windows 7: Windows 7 Ultimate 64 bit Upgrade (Student Version)
    RAM: 2 Gigs

    And I checked, there is no compatibility check (I can see) in the windows 7 setup.

    Still stumped, and I'm thinking about finding a different 64 bit computer and installing windows 7 on my hard drive from that... then putting it back in the old computer to see if works. Would be a hassle though
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  6. Lars8
    Posts : 3
    Windows XP Professional
    Thread Starter
       New #4

    Well, I just got an email back from Gigabyte telling me the chipset in the motherboard doesn't support windows 7. Looks like I'm shopping for a new motherboard...
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