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Windows 7: Random crashing/freezing

05 Jan 2010   #1
modwazny

Windows 7
 
 
Random crashing/freezing

Hey all,

Now I've had windows 7 installed for 3 weeks, however in the last 2 days i've started experiencing random crashing, rebooting and freezing. There is no common pattern nor time interval, these are just random occurrences. I've tried fixing the registry and that didn't help.

Any help would be greatly appreciated thanks!


My System SpecsSystem Spec
.

05 Jan 2010   #2
usasma
Microsoft MVP

 
 

Start with these tests:
Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
Please provide this information:
Quote:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
{Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
My System SpecsSystem Spec
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 Random crashing/freezing




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