Win7 crashes with BSOD F4


  1. Posts : 3
    Windows 7
       #1

    Win7 crashes with BSOD F4


    I'm looking for some help on analysis of a dump file. Win7 machine continues to get a F4 bluescreen a couple times a day. I've loaded the Windbg tools to try to analyze the memory.dmp file but I don't think I"m getting all the info out of it. Here's what it's showing me:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 00000003, Process
    Arg2: 87c2fd40, Terminating object
    Arg3: 87c2feac, Process image file name
    Arg4: 82c2dd50, Explanatory message (ascii)
    Debugging Details:
    ------------------
    PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
    PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
    PROCESS_OBJECT: 87c2fd40
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    MODULE_NAME: wininit
    FAULTING_MODULE: 00000000
    PROCESS_NAME: WerFault.exe
    BUGCHECK_STR: 0xF4_WerFault.exe
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from 82ce107b to 82ae1d10
    STACK_TEXT:
    af0d4c18 82ce107b 000000f4 00000003 87c2fd40 nt!KeBugCheckEx+0x1e
    af0d4c3c 82c64e44 82c2dd50 87c2feac 87c2ffb0 nt!PspCatchCriticalBreak+0x71
    af0d4c6c 82c66cdf 87c2fd40 85a765a0 000000ff nt!PspTerminateAllThreads+0x2d
    af0d4ca0 91b6d449 00000084 000000ff 86c77198 nt!NtTerminateProcess+0x1a2
    WARNING: Stack unwind information not available. Following frames may be wrong.
    af0d4d24 82a4842a 00000084 000000ff 000de2f8 SYMEVENT!SYMEvent_IrpHandlerInstall+0x14e9
    af0d4d24 000df07c 00000084 000000ff 000de2f8 nt!KiFastCallEntry+0x12a
    af0d4d94 00000000 77aa64f4 0000001b 00000246 0xdf07c

    The message VISTA_DRIVER_FAULT would seem to indicate it's a driver issue but I don't believe I have any Vista drivers on the machine. I got the newest Win7 drivers from the Dell site. I can't upload the memory.dmp file b/c it's 100mb zipped, too big to upload. Any help is appreciated.

    Regards - EGiroux
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    egiroux said:
    I'm looking for some help on analysis of a dump file. Win7 machine continues to get a F4 bluescreen a couple times a day. I've loaded the Windbg tools to try to analyze the memory.dmp file but I don't think I"m getting all the info out of it. Here's what it's showing me:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 00000003, Process
    Arg2: 87c2fd40, Terminating object
    Arg3: 87c2feac, Process image file name
    Arg4: 82c2dd50, Explanatory message (ascii)
    Debugging Details:
    ------------------
    PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
    PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
    PROCESS_OBJECT: 87c2fd40
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    MODULE_NAME: wininit
    FAULTING_MODULE: 00000000
    PROCESS_NAME: WerFault.exe
    BUGCHECK_STR: 0xF4_WerFault.exe
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from 82ce107b to 82ae1d10
    STACK_TEXT:
    af0d4c18 82ce107b 000000f4 00000003 87c2fd40 nt!KeBugCheckEx+0x1e
    af0d4c3c 82c64e44 82c2dd50 87c2feac 87c2ffb0 nt!PspCatchCriticalBreak+0x71
    af0d4c6c 82c66cdf 87c2fd40 85a765a0 000000ff nt!PspTerminateAllThreads+0x2d
    af0d4ca0 91b6d449 00000084 000000ff 86c77198 nt!NtTerminateProcess+0x1a2
    WARNING: Stack unwind information not available. Following frames may be wrong.
    af0d4d24 82a4842a 00000084 000000ff 000de2f8 SYMEVENT!SYMEvent_IrpHandlerInstall+0x14e9
    af0d4d24 000df07c 00000084 000000ff 000de2f8 nt!KiFastCallEntry+0x12a
    af0d4d94 00000000 77aa64f4 0000001b 00000246 0xdf07c

    The message VISTA_DRIVER_FAULT would seem to indicate it's a driver issue but I don't believe I have any Vista drivers on the machine. I got the newest Win7 drivers from the Dell site. I can't upload the memory.dmp file b/c it's 100mb zipped, too big to upload. Any help is appreciated.

    Regards - EGiroux

    Hi and welcome
    You could park the dmp file on an external service like rapidshare etc
      My Computer


  3. Posts : 29
    Windows 7
       #3

    Read my posts below:


    My old computer is down now with Windows 7 crashes lock up's, stalls.

    My new computer HP Pavilion, 2 weeks old., COSTCO purchase, is running just hunkey dorey with Windows 7.

    It's assumed to be all about compatibility issues as pertains to crashes, lock up's
      My Computer


  4. Posts : 5,705
    Win7 x64 + x86
       #4

    WARNING: Stack unwind information not available. Following frames may be wrong.
    af0d4d24 82a4842a 00000084 000000ff 000de2f8 SYMEVENT!SYMEvent_IrpHandlerInstall+0x14e9
    SYMEVENT is a component of your Norton/Symantec protection package.
    Please follow these instructions:
    Anti-Virus Removal:
    Please do the following:
    - download a free antivirus for testing purposes: Free AntiVirus
    - uninstall the Norton from your system
    - remove any remnants of Norton using this free tool: Download and run the Norton Removal Tool
    - IMMEDIATELY install and update the free antivirus
    - check to see if this fixes the BSOD's
      My Computer


  5. Posts : 3
    Windows 7
    Thread Starter
       #5

    I have uploaded the dump file incase anyone can check it out with a debugger and garner more info than I.

    RapidShare: 1-CLICK Web hosting - Easy Filehosting
      My Computer


  6. Posts : 222
    Windows 7 x64
       #6

    Please update your "My System Specs" (lower left corner). motherboard model, graphics card, sound card, power supply, etc.
      My Computer


  7. Posts : 3
    Windows 7
    Thread Starter
       #7

    done. pretty standard Dell Latitude E6400 laptop.
      My Computer


  8. Posts : 86
    32 bit Windows 7
       #8

    Most probably there are corrupted system files caused by a bad harddrive.
    Check event viewer for critical errors and run Hdd Regenerator/Hdat2, C: chkdsk /R and manufacturer hdd test.
      My Computer


 

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