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Windows 7: Win7 crashes with BSOD F4

05 Jan 2010   #1
egiroux

Windows 7
 
 
Win7 crashes with BSOD F4

I'm looking for some help on analysis of a dump file. Win7 machine continues to get a F4 bluescreen a couple times a day. I've loaded the Windbg tools to try to analyze the memory.dmp file but I don't think I"m getting all the info out of it. Here's what it's showing me:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 87c2fd40, Terminating object
Arg3: 87c2feac, Process image file name
Arg4: 82c2dd50, Explanatory message (ascii)
Debugging Details:
------------------
PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
PROCESS_OBJECT: 87c2fd40
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: wininit
FAULTING_MODULE: 00000000
PROCESS_NAME: WerFault.exe
BUGCHECK_STR: 0xF4_WerFault.exe
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 82ce107b to 82ae1d10
STACK_TEXT:
af0d4c18 82ce107b 000000f4 00000003 87c2fd40 nt!KeBugCheckEx+0x1e
af0d4c3c 82c64e44 82c2dd50 87c2feac 87c2ffb0 nt!PspCatchCriticalBreak+0x71
af0d4c6c 82c66cdf 87c2fd40 85a765a0 000000ff nt!PspTerminateAllThreads+0x2d
af0d4ca0 91b6d449 00000084 000000ff 86c77198 nt!NtTerminateProcess+0x1a2
WARNING: Stack unwind information not available. Following frames may be wrong.
af0d4d24 82a4842a 00000084 000000ff 000de2f8 SYMEVENT!SYMEvent_IrpHandlerInstall+0x14e9
af0d4d24 000df07c 00000084 000000ff 000de2f8 nt!KiFastCallEntry+0x12a
af0d4d94 00000000 77aa64f4 0000001b 00000246 0xdf07c

The message VISTA_DRIVER_FAULT would seem to indicate it's a driver issue but I don't believe I have any Vista drivers on the machine. I got the newest Win7 drivers from the Dell site. I can't upload the memory.dmp file b/c it's 100mb zipped, too big to upload. Any help is appreciated.

Regards - EGiroux


My System SpecsSystem Spec
.

05 Jan 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by egiroux View Post
I'm looking for some help on analysis of a dump file. Win7 machine continues to get a F4 bluescreen a couple times a day. I've loaded the Windbg tools to try to analyze the memory.dmp file but I don't think I"m getting all the info out of it. Here's what it's showing me:

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 87c2fd40, Terminating object
Arg3: 87c2feac, Process image file name
Arg4: 82c2dd50, Explanatory message (ascii)
Debugging Details:
------------------
PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdc00c). Type ".hh dbgerr001" for details
PROCESS_OBJECT: 87c2fd40
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MODULE_NAME: wininit
FAULTING_MODULE: 00000000
PROCESS_NAME: WerFault.exe
BUGCHECK_STR: 0xF4_WerFault.exe
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 82ce107b to 82ae1d10
STACK_TEXT:
af0d4c18 82ce107b 000000f4 00000003 87c2fd40 nt!KeBugCheckEx+0x1e
af0d4c3c 82c64e44 82c2dd50 87c2feac 87c2ffb0 nt!PspCatchCriticalBreak+0x71
af0d4c6c 82c66cdf 87c2fd40 85a765a0 000000ff nt!PspTerminateAllThreads+0x2d
af0d4ca0 91b6d449 00000084 000000ff 86c77198 nt!NtTerminateProcess+0x1a2
WARNING: Stack unwind information not available. Following frames may be wrong.
af0d4d24 82a4842a 00000084 000000ff 000de2f8 SYMEVENT!SYMEvent_IrpHandlerInstall+0x14e9
af0d4d24 000df07c 00000084 000000ff 000de2f8 nt!KiFastCallEntry+0x12a
af0d4d94 00000000 77aa64f4 0000001b 00000246 0xdf07c

The message VISTA_DRIVER_FAULT would seem to indicate it's a driver issue but I don't believe I have any Vista drivers on the machine. I got the newest Win7 drivers from the Dell site. I can't upload the memory.dmp file b/c it's 100mb zipped, too big to upload. Any help is appreciated.

Regards - EGiroux

Hi and welcome
You could park the dmp file on an external service like rapidshare etc
My System SpecsSystem Spec
05 Jan 2010   #3
wetibbe

Windows 7
 
 
Read my posts below:

My old computer is down now with Windows 7 crashes lock up's, stalls.

My new computer HP Pavilion, 2 weeks old., COSTCO purchase, is running just hunkey dorey with Windows 7.

It's assumed to be all about compatibility issues as pertains to crashes, lock up's
My System SpecsSystem Spec
.


05 Jan 2010   #4
usasma
Microsoft MVP

 
 

Quote:
WARNING: Stack unwind information not available. Following frames may be wrong.
af0d4d24 82a4842a 00000084 000000ff 000de2f8 SYMEVENT!SYMEvent_IrpHandlerInstall+0x14e9
SYMEVENT is a component of your Norton/Symantec protection package.
Please follow these instructions:
Quote:
Anti-Virus Removal:
Please do the following:
- download a free antivirus for testing purposes: Free AntiVirus
- uninstall the Norton from your system
- remove any remnants of Norton using this free tool: Download and run the Norton Removal Tool
- IMMEDIATELY install and update the free antivirus
- check to see if this fixes the BSOD's
My System SpecsSystem Spec
06 Jan 2010   #5
egiroux

Windows 7
 
 

I have uploaded the dump file incase anyone can check it out with a debugger and garner more info than I.

RapidShare: 1-CLICK Web hosting - Easy Filehosting
My System SpecsSystem Spec
06 Jan 2010   #6
belikexp

Windows 7 x64
 
 

Please update your "My System Specs" (lower left corner). motherboard model, graphics card, sound card, power supply, etc.
My System SpecsSystem Spec
07 Jan 2010   #7
egiroux

Windows 7
 
 

done. pretty standard Dell Latitude E6400 laptop.
My System SpecsSystem Spec
14 Jun 2011   #8
RhapsodyOfFire

32 bit Windows 7
 
 

Most probably there are corrupted system files caused by a bad harddrive.
Check event viewer for critical errors and run Hdd Regenerator/Hdat2, C: chkdsk /R and manufacturer hdd test.
My System SpecsSystem Spec
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 Win7 crashes with BSOD F4




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