Kernel power event 41 task 63

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  1. Posts : 13
    Windows 7 Home Premium 64 Bit
       #1

    Kernel power event 41 task 63


    Could someone please read my Minidump file for me and tell me what caused my computer to crash? I don't know how to read minidumps and I'm not sure if I could read it anyway.

    My computer
    HP p6230y
    AMD Phenom II x4 810
    Windows 7 64 Bit
    HIS Radeon 5750
    8GB DDR3
    750GB HD


    PLEASE HELP ME!! I really appreciate it. My computer has crashed a few times with the same kernel power event 41 task 63 error within the last month.

    Today I was playing Fallout 3 for a couple hours and it crashed.

    Please help me find out what caused it.

    I have attached a RAR file with the minidump file inside.

    Thanks...
      My Computer


  2. Posts : 139
    Win7 x86
       #2

    This event just tells you did a hard reset to revive your box after a crash or freeze - unfortunately there are no errors when the system is freezing.
      My Computer


  3. Posts : 13
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #3

    How can I tell what caused my system to crash?
      My Computer


  4. Posts : 139
    Win7 x86
       #4

    Usually it's the application(s) running at that very time..keep an eye on temperatures of the video card and system - maybe overheating?
      My Computer


  5. Posts : 13
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #5

    OK.

    I know that this video card HD Radeon 5750 (5000 series) is new and there has been a lot of issues with this series of cards and Windows 7 64 bit. Could this be a possible problem as to why I got a Kernel Power event 41 task 63 crash? (Computer went gray screen and then shutdown and rebooted by itself- I had to choose to start windows normally).
      My Computer


  6. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #6

    ati external event utility


    disable the ati external event utility service
      My Computer


  7. Posts : 13
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #7

    How do I do that?
      My Computer


  8. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #8

    power supply


    are you using the stock power supply with that HP box?
      My Computer


  9. Posts : 13
    Windows 7 Home Premium 64 Bit
    Thread Starter
       #9

    No. I bought an Antec 650 watt power supply also with the card.
      My Computer


  10. Posts : 1,309
    Windows 7 Ultimate 32 bit
       #10

    services


    you have to enable the run command in the start menu by right clicking on the task bar and choose properties start menu customize look for run command and check it

    then close that then click on start run type services.msc look for the ati service stop it and change the startup type to disabled and reboot
      My Computer


 
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