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Windows 7: Windows 7 ultimat 64 bit often crash with sound freeze(

06 Jan 2010   #1
darkpeter568

windows 7 ultimate 64bit
 
 
Windows 7 ultimat 64 bit often crash with sound freeze(

when i play games system randomly crash with sound freeze and black screen, this happend randomly, sometimes i can play games with nothing happend for 2 hours, sometimes it will happend after 30 mins. .here is my system dump files many thanks to you!


My System SpecsSystem Spec
07 Jan 2010   #2
usasma
Microsoft MVP

 
 

The error messages don't give us any firm answers.
So, please try these things:

- Update this driver ASACPI.sys Sun Mar 27 22:30:36 2005
It belongs to the Asus ATK0110 ACPI Utility and is available from the Asus Support website

- Please download the latest video driver for your system from Drivers - Download NVIDIA Drivers
Then uninstall your current video drivers and install the one's that you just downloaded.

- Finally, please download the latest version of the networking drivers for your system from the network device manufacturer's website. Uninstall the current drivers and install the one's that you just downloaded

This should fix up the problem - but if it doesn't, start by doing these tests:
Quote:
H/W Diagnostics:
Please start by running these hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)
My System SpecsSystem Spec
08 Jan 2010   #3
darkpeter568

windows 7 ultimate 64bit
 
 

i have done all of the above and still will crash during the game
My System SpecsSystem Spec
09 Jan 2010   #4
usasma
Microsoft MVP

 
 

Please continue to upload the memory dump files as they occur. This will help us to establish a pattern to them.
My System SpecsSystem Spec
09 Jan 2010   #5
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by darkpeter568 View Post
when i play games system randomly crash with sound freeze and black screen, this happend randomly, sometimes i can play games with nothing happend for 2 hours, sometimes it will happend after 30 mins. .here is my system dump files many thanks to you!
what is your current Nvidia driver version ?
My System SpecsSystem Spec
09 Jan 2010   #6
darkpeter568

windows 7 ultimate 64bit
 
 

<H2>195.62 WHQL, and yestoday i change a corsair 1000w PSU and still get random black screen while i playing games, but sound still going in the back. have to push power button to turn off and on, restart button on my case dont even works

</H2>
My System SpecsSystem Spec
09 Jan 2010   #7
darkpeter568

windows 7 ultimate 64bit
 
 

many thanks to Usasma and Ickymay's help, i am still trying to find out what's wrong. and btw where i can find my memory dump?
My System SpecsSystem Spec
09 Jan 2010   #8
usasma
Microsoft MVP

 
 

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
{Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump
My System SpecsSystem Spec
10 Jan 2010   #9
darkpeter568

windows 7 ultimate 64bit
 
 

here is my minidump file, and thanks again



Attachment 46971
My System SpecsSystem Spec
12 Jan 2010   #10
usasma
Microsoft MVP

 
 

This is a STOP 0x116 error:
Info here:
- http://www.sevenforums.com/crashes-d...tml#post280172
- AMD Game Forums - ATIKMDAG.sys problems and TDR FAQ
- BSOD Index

Replace the video drivers.
If it still continues, check for overheating/fan function/power
My System SpecsSystem Spec
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 Windows 7 ultimat 64 bit often crash with sound freeze(




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