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Windows 7: Help - BSOD - Hijackthis and Minidumps Posted

06 Jan 2010   #1

Windows 7 Home Premium
 
 
Help - BSOD - Hijackthis and Minidumps Posted

I've been getting BSODs VERY frequently. Could be my imagination, but it seems that it happens when I'm downloading large torrent files. Also seems to crash about 20 minutes after I leave my computer. I've been downloading with uTorrent, BitLord, and GetRight, but have since uninstalled GetRight. could be another problem, but it seems to happen when I'm using these programs, then again I'm nearly always using these programs.

I've uploaded my minidump files as well as a hijackthis log to the following directory:

Index of /md

I'm fairly tech savvy, but BSOD troubleshooting is a bit new to me so I'm learning as I go. Any help would be greatly appreciated! Thanks in advance!

Note: I will be away from my computer until Friday

My System SpecsSystem Spec
.

07 Jan 2010   #2
Microsoft MVP

 
 

I downloaded the last one and found that it's a STOP 0xFE error. More info on that here: BSOD Index

Since you've got issues with downloads and this is a USB driver issue - what do you use that's involved in both?
My System SpecsSystem Spec
07 Jan 2010   #3

Windows 7 Home Premium
 
 

I do use a USB wireless adapter... and come to think of it I really haven't had these issues until I started using it. The oldest minidump file I have is dated Dec 14th and that's around the time I started using the adapter. Is this the likely culprit?

Just as an aside, I noticed that the STOP 0xfe error was only one of the errors and not nearly a frequent one. The most frequent errors are 0x1e, 0x3b, and 0x116. Don't know if that helps or not.
My System SpecsSystem Spec
.


07 Jan 2010   #4
Microsoft MVP

 
 

Running all 17 of the dump files now. From what I've seen, there's no pattern to the errors (which usually means hardware). The December errors seem to be video driver timeouts, but I haven't gone past that in my analysis.

OK, all 17 are done - mostly showing issues with video and networking. Since it's USB and networking - I'd have to suspect the wireless USB adapter (most likely it's driver). Especially since the driver is outdated: athrxusb.sys Mon Jan 29 07:57:10 2007 Please update the drivers for the wireless USB device. Make sure to get the latest Windows 7 compatible 64 bit version. If there isn't one, please post back with the make and model of the USB Adapter and we'll see what we can find.

Also, visit Welcome to NVIDIA - World Leader in Visual Computing Technologies and download the latest Windows 7 64 bit driver for your video card.
Uninstall the nVidia stuff on your system from Control Panel...Programs...Uninstall a program
Then install the freshly downloaded drivers.

After all that is updated, please wait and see if you continue to get BSOD's. If you do, please zip them up and upload them separately (using the paperclip icon)

Here's a summary of the BSOD's:
Code:
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Dec 14 03:50:08.550 2009 (GMT-5)
System Uptime: 0 days 0:00:39.266
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
BugCheck 116, {fffffa800977e010, fffff88004816490, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Dec 14 03:48:17.836 2009 (GMT-5)
System Uptime: 0 days 0:51:59.942
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
BugCheck 116, {fffffa8009c0c4e0, fffff8800486b490, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+13490 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Dec 28 18:25:01.973 2009 (GMT-5)
System Uptime: 0 days 1:27:54.096
BugCheck 116, {fffffa8006fc44e0, fffff8800ff65230, 0, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jan  2 19:04:39.684 2010 (GMT-5)
System Uptime: 0 days 0:14:04.791
BugCheck 3B, {c0000005, fffff80002e590ae, fffff88008339cf0, 0}
Probably caused by : memory_corruption ( nt!MiDereferencePerSessionProtos+2e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  csrss.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jan  2 18:49:17.544 2010 (GMT-5)
System Uptime: 0 days 2:04:20.276
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iMapTransfer+24a )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jan  2 19:07:13.130 2010 (GMT-5)
System Uptime: 0 days 0:01:17.237
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : athrxusb.sys ( athrxusb+ee17 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jan  2 16:44:08.471 2010 (GMT-5)
System Uptime: 0 days 6:26:51.578
BugCheck D1, {ffffffffc000366e, 2, 0, fffff88005322101}
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : athrxusb.sys ( athrxusb+68101 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Jan  2 19:12:34.890 2010 (GMT-5)
System Uptime: 0 days 0:04:32.996
BugCheck 3B, {c0000005, fffff80002e982e5, fffff88007e4f140, 0}
Probably caused by : ntkrnlmp.exe ( nt!NtWaitForWorkViaWorkerFactory+2d4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun Jan  3 12:42:39.915 2010 (GMT-5)
System Uptime: 0 days 1:15:27.022
BugCheck 18, {0, fffffa8008f09a50, 2, f32fe06ace6b286a}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+46661 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan  4 22:56:25.525 2010 (GMT-5)
System Uptime: 0 days 0:29:54.632
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : athrxusb.sys ( athrxusb+500d1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan  4 19:31:04.483 2010 (GMT-5)
System Uptime: 0 days 0:34:01.590
BugCheck 3B, {c0000005, fffff80002e4dd28, fffff88008097c80, 0}
Probably caused by : ntkrnlmp.exe ( nt!WmipDoFindRegEntryByProviderId+10 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  Skype.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan  4 18:56:28.267 2010 (GMT-5)
System Uptime: 0 days 1:07:19.000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for CLASSPNP.SYS
*** ERROR: Module load completed but symbols could not be loaded for CLASSPNP.SYS
Probably caused by : CLASSPNP.SYS ( CLASSPNP+160c9 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Jan  4 17:47:50.023 2010 (GMT-5)
System Uptime: 0 days 1:15:08.130
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+103 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan  5 06:05:53.884 2010 (GMT-5)
System Uptime: 0 days 7:08:12.991
BugCheck 1E, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for athrxusb.sys
*** ERROR: Module load completed but symbols could not be loaded for athrxusb.sys
Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+fa )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan  5 17:31:43.568 2010 (GMT-5)
System Uptime: 0 days 0:22:31.285
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
BugCheck 116, {fffffa800c3e74e0, fffff8800ffaf230, 0, 2}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+10d230 )
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan  5 14:14:44.267 2010 (GMT-5)
System Uptime: 0 days 8:07:35.374
BugCheck 3B, {c0000005, fffff80002ec9063, fffff880098e90a0, 0}
Probably caused by : ntkrnlmp.exe ( nt!EtwpFindGuidEntryByGuid+73 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avgcmgr.exe
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Tue Jan  5 17:08:37.125 2010 (GMT-5)
System Uptime: 0 days 1:02:33.857
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
BugCheck FE, {6, fffffa8008baba10, 50456368, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
My System SpecsSystem Spec
07 Jan 2010   #5

Windows 7 Home Premium
 
 

Okay, I've updated the network adapter driver and my router firmware. It was purchased recently so I thought to do that too. My graphics are just onboard. nVidia 9100. Is there a driver for that? Not sure and I couldn't find one on nVidia's site...

A couple months ago I had an issue with my GPU overheating. It would run around 120C just idling. I reset the heatsink on it and that seemed to take care of it, for a while anyway. It would run around 70C then even while playing video games. Here lately though it's been running hot again. (91C right now) The colors on my display have been a bit off for a few days also. (Kind of more intense than usual) I haven't changed any settings lately, today I reset every color and display setting I could find to default, and I also adjusted the gamma a bit but to no avail. I'm not sure if any of this is pertinant, but I just wanted to give all the info I could. Also the color issue is starting to bug me...

I started some torrents downloading and left them for about a half hour. So far so good. I'll post if I get any more BSODs.
My System SpecsSystem Spec
07 Jan 2010   #6
Microsoft MVP

 
 

You can probably use these video drivers for your system: NVIDIA DRIVERS 195.62 WHQL

If they don't work, then the HP one's are dated from Oct 26, 2009 - so they should be OK.

Try this free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

Overheating of the video card will not only mess with the video, but will also affect other nearby components. I'd suggest regularly monitoring the GPU temps to ensure that's not causing the BSOD's
My System SpecsSystem Spec
08 Jan 2010   #7

Windows 7 Home Premium
 
 

Reinstalled the nVidia driver and that fixed the color issue. No BSODs yet, seems that it's all fixed. Thanks for your help!
My System SpecsSystem Spec
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