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Windows 7: Windows unexpected shutdown

06 Jan 2010   #1

windows 7 basic
 
 
Windows unexpected shutdown

Hi there i am having a problem with windows 7 on my acer extensa 5635z.
It stays on for a while then it just shuts down.

Here is the error code it gives me.

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 8485A030
BCP3: 82930AE0
BCP4: 87460750
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\121909-14944-01.dmp
C:\Users\Nick\AppData\Local\Temp\WER-39811-0.sysdata.xml
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Help me please!!!

My System SpecsSystem Spec
.

06 Jan 2010   #2
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi, Welcome to SF,

Can you post the Dump file this show hel in finding it http://www.sevenforums.com/crash-loc...d-problem.html

Hope this help
My System SpecsSystem Spec
06 Jan 2010   #3

windows 7 basic
 
 

There you go.Thanks for responding so quickly.
My System SpecsSystem Spec
.


06 Jan 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by bubbafatass View Post
There you go.Thanks for responding so quickly.
To save time when the Captain returns, the file is not there.
My System SpecsSystem Spec
06 Jan 2010   #5

windows 7 basic
 
 

I just copied all the files from the minidump folder and zipped it up.Have i made a mistake?
My System SpecsSystem Spec
06 Jan 2010   #6

windows 7 basic
 
 

i have just added the xml file from the temp folder aswell.
My System SpecsSystem Spec
06 Jan 2010   #7
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

DUMP ANALYSIS

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86 Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\Owner\Desktop\New Folder\010110-13962-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`8293ead4? Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7600.16385.x86fre.win7_rtm.090713-1255 Machine Name: Kernel base = 0x82818000 PsLoadedModuleList = 0x82960810 Debug session time: Fri Jan 1 20:16:14.525 2010 (GMT+6) System Uptime: 0 days 2:04:23.538 Loading Kernel Symbols ............................................................... ................................................................ .................... Loading User Symbols Loading unloaded module list ..... 0: kd> !thread;!analyze -v;r;kv;lmtn;lmtsmn;.bugcheck; GetPointerFromAddress: unable to read from 8298071c THREAD 8294b280 Cid 0000.0000 Teb: 00000000 Win32Thread: 00000000 RUNNING on processor 0 Not impersonating GetUlongFromAddress: unable to read from 8294049c Owning Process 8294b540 Image: <Unknown> Attached Process 84844020 Image: System ffdf0000: Unable to get shared data Wait Start TickCount 478330 Context Switch Count 1401701 ReadMemory error: Cannot get nt!KeMaximumIncrement value. UserTime 00:00:00.000 KernelTime 00:00:00.000 Win32 Start Address nt!KiIdleLoop (0x82880000) Stack Init 8293efd0 Current 8293ed1c Base 8293f000 Limit 8293c000 Call 0 Priority 0 BasePriority 0 UnusualBoost 0 ForegroundBoost 0 IoPriority 0 PagePriority 0 ChildEBP RetAddr Args to Child 8293ea94 82854054 0000009f 00000003 84879d70 nt!KeBugCheckEx+0x1e 8293eb00 828538e8 8293eba0 00000000 8294b280 nt!PopCheckIrpWatchdog+0x1f5 8293eb38 8288204d 82959a20 00000000 2aea9d9f nt!PopCheckForIdleness+0x73 8293eb7c 82881ff1 82941d20 8293eca8 00000001 nt!KiProcessTimerDpcTable+0x50 8293ec68 82881eae 82941d20 8293eca8 00000000 nt!KiProcessExpiredTimerList+0x101 8293ecdc 8288020e 00074cdc 84d1a030 8294b280 nt!KiTimerExpiration+0x25c 8293ed20 82880038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb 8293ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38 (FPO: [0,0,0]) ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver is causing an inconsistent power state. Arguments: Arg1: 00000003, A device object has been blocking an Irp for too long a time Arg2: 84879d70, Physical Device Object of the stack Arg3: 8293eae0, Functional Device Object of the stack Arg4: 849bc008, The blocked IRP Debugging Details: ------------------ *** WARNING: Unable to verify timestamp for pctNdis.sys *** ERROR: Module load completed but symbols could not be loaded for pctNdis.sys DRVPOWERSTATE_SUBCODE: 3 IRP_ADDRESS: 849bc008 DEVICE_OBJECT: 86398028 DRIVER_OBJECT: 86391378 IMAGE_NAME: pctNdis.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4b0affe1 MODULE_NAME: pctNdis FAULTING_MODULE: 8fe37000 pctNdis CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 LAST_CONTROL_TRANSFER: from 82854054 to 828f4d10 STACK_TEXT: 8293ea94 82854054 0000009f 00000003 84879d70 nt!KeBugCheckEx+0x1e 8293eb00 828538e8 8293eba0 00000000 8294b280 nt!PopCheckIrpWatchdog+0x1f5 8293eb38 8288204d 82959a20 00000000 2aea9d9f nt!PopCheckForIdleness+0x73 8293eb7c 82881ff1 82941d20 8293eca8 00000001 nt!KiProcessTimerDpcTable+0x50 8293ec68 82881eae 82941d20 8293eca8 00000000 nt!KiProcessExpiredTimerList+0x101 8293ecdc 8288020e 00074cdc 84d1a030 8294b280 nt!KiTimerExpiration+0x25c 8293ed20 82880038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb 8293ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner FAILURE_BUCKET_ID: 0x9F_IMAGE_pctNdis.sys BUCKET_ID: 0x9F_IMAGE_pctNdis.sys Followup: MachineOwner --------- eax=8294f17c ebx=84c05f02 ecx=00000042 edx=00000000 esi=82941d20 edi=00000000 eip=828f4d10 esp=8293ea78 ebp=8293ea94 iopl=0 nv up ei pl nz na po nc cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000202 nt!KeBugCheckEx+0x1e: 828f4d10 cc int 3 ChildEBP RetAddr Args to Child 8293ea94 82854054 0000009f 00000003 84879d70 nt!KeBugCheckEx+0x1e 8293eb00 828538e8 8293eba0 00000000 8294b280 nt!PopCheckIrpWatchdog+0x1f5 8293eb38 8288204d 82959a20 00000000 2aea9d9f nt!PopCheckForIdleness+0x73 8293eb7c 82881ff1 82941d20 8293eca8 00000001 nt!KiProcessTimerDpcTable+0x50 8293ec68 82881eae 82941d20 8293eca8 00000000 nt!KiProcessExpiredTimerList+0x101 8293ecdc 8288020e 00074cdc 84d1a030 8294b280 nt!KiTimerExpiration+0x25c 8293ed20 82880038 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb 8293ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38 (FPO: [0,0,0]) start end module name 80bb0000 80bb8000 kdcom kdcom.dll Tue Jul 14 06:38:58 2009 (4A5BDAAA) 82818000 82c28000 nt ntkrpamp.exe Tue Jul 14 04:45:19 2009 (4A5BC007) 82c28000 82c5f000 hal halmacpi.dll Tue Jul 14 04:41:03 2009 (4A5BBF07) 82e00000 82e21000 tunnel tunnel.sys Tue Jul 14 05:24:03 2009 (4A5BC91B) 82e23000 82e9b000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 06:36:41 2009 (4A5BDA21) 82e9b000 82eac000 PSHED PSHED.dll Tue Jul 14 06:39:36 2009 (4A5BDAD0) 82eac000 82eb4000 BOOTVID BOOTVID.dll Tue Jul 14 06:34:34 2009 (4A5BD9A2) 82eb4000 82ef6000 CLFS CLFS.SYS Tue Jul 14 04:41:10 2009 (4A5BBF0E) 82ef6000 82fa1000 CI CI.dll Tue Jul 14 06:39:28 2009 (4A5BDAC8) 82fa1000 82fc6000 ksecpkg ksecpkg.sys Tue Jul 14 05:04:00 2009 (4A5BC468) 82fc6000 82ff3000 rdyboost rdyboost.sys Tue Jul 14 04:52:02 2009 (4A5BC19A) 88205000 88276000 Wdf01000 Wdf01000.sys Tue Jul 14 04:41:36 2009 (4A5BBF28) 88276000 88284000 WDFLDR WDFLDR.SYS Tue Jul 14 04:41:25 2009 (4A5BBF1D) 88284000 882cc000 ACPI ACPI.sys Tue Jul 14 04:41:11 2009 (4A5BBF0F) 882cc000 882d5000 WMILIB WMILIB.SYS Tue Jul 14 04:41:22 2009 (4A5BBF1A) 882d5000 882dd000 msisadrv msisadrv.sys Tue Jul 14 04:41:09 2009 (4A5BBF0D) 882dd000 88307000 pci pci.sys Tue Jul 14 04:41:16 2009 (4A5BBF14) 88307000 88312000 vdrvroot vdrvroot.sys Tue Jul 14 05:16:19 2009 (4A5BC74B) 88312000 88323000 partmgr partmgr.sys Tue Jul 14 04:41:35 2009 (4A5BBF27) 88323000 8832b000 compbatt compbatt.sys Tue Jul 14 04:49:18 2009 (4A5BC0F6) 8832b000 88336000 BATTC BATTC.SYS Tue Jul 14 04:49:15 2009 (4A5BC0F3) 88336000 88346000 volmgr volmgr.sys Tue Jul 14 04:41:25 2009 (4A5BBF1D) 88346000 88391000 volmgrx volmgrx.sys Tue Jul 14 04:41:41 2009 (4A5BBF2D) 88391000 883a7000 mountmgr mountmgr.sys Tue Jul 14 04:41:27 2009 (4A5BBF1F) 883a7000 883e5000 NETIO NETIO.SYS Tue Jul 14 04:42:35 2009 (4A5BBF63) 883e5000 883fd000 raspppoe raspppoe.sys Tue Jul 14 05:24:53 2009 (4A5BC94D) 88400000 88417000 tdx tdx.sys Tue Jul 14 04:42:10 2009 (4A5BBF4A) 88421000 884fb000 iaStor iaStor.sys Fri Jun 05 07:12:33 2009 (4A287809) 884fb000 88504000 amdxata amdxata.sys Tue May 19 23:27:35 2009 (4A12F30F) 88504000 88538000 fltmgr fltmgr.sys Tue Jul 14 04:41:13 2009 (4A5BBF11) 88538000 88549000 fileinfo fileinfo.sys Tue Jul 14 04:51:51 2009 (4A5BC18F) 88549000 88600000 ndis ndis.sys Tue Jul 14 04:42:24 2009 (4A5BBF58) 8860f000 8873e000 Ntfs Ntfs.sys Tue Jul 14 04:42:05 2009 (4A5BBF45) 8873e000 88769000 msrpc msrpc.sys Tue Jul 14 04:41:59 2009 (4A5BBF3F) 88769000 8877c000 ksecdd ksecdd.sys Tue Jul 14 04:41:56 2009 (4A5BBF3C) 8877c000 887d9000 cng cng.sys Tue Jul 14 05:02:55 2009 (4A5BC427) 887d9000 887e7000 pcw pcw.sys Tue Jul 14 04:41:10 2009 (4A5BBF0E) 887e7000 887f0000 Fs_Rec Fs_Rec.sys Tue Jul 14 04:41:14 2009 (4A5BBF12) 88800000 88809000 wmiacpi wmiacpi.sys Tue Jul 14 04:49:16 2009 (4A5BC0F4) 88814000 8895d000 tcpip tcpip.sys Tue Jul 14 04:43:18 2009 (4A5BBF8E) 8895d000 8898e000 fwpkclnt fwpkclnt.sys Tue Jul 14 04:42:03 2009 (4A5BBF43) 8898e000 889cd000 volsnap volsnap.sys Tue Jul 14 04:41:34 2009 (4A5BBF26) 889cd000 889d5000 spldr spldr.sys Mon May 11 21:43:47 2009 (4A084EBB) 889d5000 889e5000 mup mup.sys Tue Jul 14 04:44:14 2009 (4A5BBFC6) 889e5000 889ed000 hwpolicy hwpolicy.sys Tue Jul 14 04:41:01 2009 (4A5BBF05) 889ed000 889f8000 TDI TDI.SYS Tue Jul 14 04:42:12 2009 (4A5BBF4C) 88a00000 88a0e000 Npfs Npfs.SYS Tue Jul 14 04:41:31 2009 (4A5BBF23) 88a10000 88a42000 fvevol fvevol.sys Tue Jul 14 04:43:01 2009 (4A5BBF7D) 88a42000 88a53000 disk disk.sys Tue Jul 14 04:41:28 2009 (4A5BBF20) 88a53000 88a78000 CLASSPNP CLASSPNP.SYS Tue Jul 14 04:41:20 2009 (4A5BBF18) 88a78000 88b52000 dump_iaStor dump_iaStor.sys Fri Jun 05 07:12:33 2009 (4A287809) 88b70000 88b8f000 cdrom cdrom.sys Tue Jul 14 04:41:24 2009 (4A5BBF1C) 88b8f000 88b96000 Null Null.SYS Tue Jul 14 04:41:12 2009 (4A5BBF10) 88b96000 88b9d000 Beep Beep.SYS Tue Jul 14 05:15:00 2009 (4A5BC6FC) 88b9d000 88ba9000 vga vga.sys Tue Jul 14 04:55:50 2009 (4A5BC27E) 88ba9000 88bca000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 04:55:49 2009 (4A5BC27D) 88bca000 88bd7000 watchdog watchdog.sys Tue Jul 14 04:54:10 2009 (4A5BC21A) 88bd7000 88bdf000 RDPCDD RDPCDD.sys Tue Jul 14 05:31:40 2009 (4A5BCAE4) 88bdf000 88be7000 rdpencdd rdpencdd.sys Tue Jul 14 05:31:39 2009 (4A5BCAE3) 88be7000 88bef000 rdprefmp rdprefmp.sys Tue Jul 14 05:31:41 2009 (4A5BCAE5) 88bef000 88bfa000 Msfs Msfs.SYS Tue Jul 14 04:41:26 2009 (4A5BBF1E) 8d600000 8d601800 avgio avgio.sys Thu Feb 22 20:27:32 2007 (45DDAF5C) 8d602000 8d605700 CmBatt CmBatt.sys Tue Jul 14 04:49:18 2009 (4A5BC0F6) 8d60e000 8d644f00 pctgntdi pctgntdi.sys Mon Oct 26 04:22:26 2009 (4AE4D6AA) 8d645000 8d662000 PctWfpFilter PctWfpFilter.sys Mon Oct 26 04:29:14 2009 (4AE4D842) 8d662000 8d6bc000 afd afd.sys Tue Jul 14 04:42:34 2009 (4A5BBF62) 8d6bc000 8d6ee000 netbt netbt.sys Tue Jul 14 04:42:18 2009 (4A5BBF52) 8d6ee000 8d6f5000 wfplwf wfplwf.sys Tue Jul 14 05:23:51 2009 (4A5BC90F) 8d6f5000 8d714000 pacer pacer.sys Tue Jul 14 05:23:58 2009 (4A5BC916) 8d714000 8d725000 vwififlt vwififlt.sys Tue Jul 14 05:22:03 2009 (4A5BC8A3) 8d725000 8d733000 netbios netbios.sys Tue Jul 14 05:23:54 2009 (4A5BC912) 8d733000 8d746000 wanarp wanarp.sys Tue Jul 14 05:25:02 2009 (4A5BC956) 8d746000 8d756000 termdd termdd.sys Tue Jul 14 05:31:35 2009 (4A5BCADF) 8d756000 8d75ba00 ssmdrv ssmdrv.sys Tue May 05 15:35:18 2009 (4A000F5E) 8d75c000 8d79d000 rdbss rdbss.sys Tue Jul 14 04:44:26 2009 (4A5BBFD2) 8d79d000 8d7a7000 nsiproxy nsiproxy.sys Tue Jul 14 04:42:08 2009 (4A5BBF48) 8d7a7000 8d7b1000 mssmbios mssmbios.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD) 8d7b1000 8d7bd000 discache discache.sys Tue Jul 14 04:54:04 2009 (4A5BC214) 8d7bd000 8d7d5000 dfsc dfsc.sys Tue Jul 14 04:44:16 2009 (4A5BBFC8) 8d7d5000 8d7e3000 blbdrive blbdrive.sys Tue Jul 14 04:53:04 2009 (4A5BC1D8) 8d7e3000 8d7ff000 avipbb avipbb.sys Tue Mar 24 21:17:23 2009 (49C9008B) 8e00a000 8e682000 igdkmd32 igdkmd32.sys Sat Oct 31 00:44:47 2009 (4AEB3B27) 8e682000 8e739000 dxgkrnl dxgkrnl.sys Fri Oct 02 06:18:33 2009 (4AC54DE1) 8e739000 8e772000 dxgmms1 dxgmms1.sys Tue Jul 14 04:55:25 2009 (4A5BC265) 8e772000 8e77d000 usbuhci usbuhci.sys Tue Jul 14 05:21:10 2009 (4A5BC86E) 8e77d000 8e7c8000 USBPORT USBPORT.SYS Tue Jul 14 05:21:13 2009 (4A5BC871) 8e7c8000 8e7d7000 usbehci usbehci.sys Tue Jul 14 05:21:14 2009 (4A5BC872) 8e7d7000 8e7f6000 HDAudBus HDAudBus.sys Tue Jul 14 05:20:55 2009 (4A5BC85F) 8fc0b000 8fd2e000 athr athr.sys Fri Jul 17 08:01:35 2009 (4A5FE287) 8fd2e000 8fd38000 vwifibus vwifibus.sys Tue Jul 14 05:22:02 2009 (4A5BC8A2) 8fd38000 8fd49000 L1C62x86 L1C62x86.sys Fri Sep 04 11:07:43 2009 (4AA0A7A7) 8fd49000 8fd61000 i8042prt i8042prt.sys Tue Jul 14 04:41:23 2009 (4A5BBF1B) 8fd61000 8fd6e000 kbdclass kbdclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13) 8fd6e000 8fd7b000 mouclass mouclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13) 8fd7b000 8fd8d000 intelppm intelppm.sys Tue Jul 14 04:41:03 2009 (4A5BBF07) 8fd8d000 8fd9a000 CompositeBus CompositeBus.sys Tue Jul 14 05:15:26 2009 (4A5BC716) 8fd9a000 8fdac000 AgileVpn AgileVpn.sys Tue Jul 14 05:25:00 2009 (4A5BC954) 8fdac000 8fdc4000 rasl2tp rasl2tp.sys Tue Jul 14 05:24:33 2009 (4A5BC939) 8fdc4000 8fdcf000 ndistapi ndistapi.sys Tue Jul 14 05:24:24 2009 (4A5BC930) 8fdcf000 8fdf1000 ndiswan ndiswan.sys Tue Jul 14 05:24:34 2009 (4A5BC93A) 8fe09000 8fe20000 raspptp raspptp.sys Tue Jul 14 05:24:47 2009 (4A5BC947) 8fe20000 8fe37000 rassstp rassstp.sys Tue Jul 14 05:24:57 2009 (4A5BC951) 8fe37000 8fe43100 pctNdis pctNdis.sys Tue Nov 24 03:04:25 2009 (4B0AFFE1) 8fe44000 8fe45380 swenum swenum.sys Tue Jul 14 05:15:08 2009 (4A5BC704) 8fe46000 8fe7a000 ks ks.sys Tue Jul 14 05:15:13 2009 (4A5BC709) 8fe7a000 8fe88000 umbus umbus.sys Tue Jul 14 05:21:38 2009 (4A5BC88A) 8fe88000 8fecc000 usbhub usbhub.sys Tue Jul 14 05:22:06 2009 (4A5BC8A6) 8fecc000 8fedd000 NDProxy NDProxy.SYS Tue Jul 14 05:24:27 2009 (4A5BC933) 8fedd000 8ff57000 CHDRT32 CHDRT32.sys Wed Jun 24 04:57:11 2009 (4A4164CF) 8ff57000 8ff86000 portcls portcls.sys Tue Jul 14 05:21:00 2009 (4A5BC864) 8ff86000 8ff9f000 drmk drmk.sys Tue Jul 14 06:06:05 2009 (4A5BD2F5) 8ff9f000 8ffa9000 Dxapi Dxapi.sys Tue Jul 14 04:55:25 2009 (4A5BC265) 8ffa9000 8ffb6000 crashdmp crashdmp.sys Tue Jul 14 05:15:50 2009 (4A5BC72E) 8ffb6000 8ffc7000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:42:47 2009 (4A5BBF6F) 8ffc7000 8ffde000 usbccgp usbccgp.sys Tue Jul 14 05:21:31 2009 (4A5BC883) 8ffde000 8ffdf700 USBD USBD.SYS Tue Jul 14 05:21:05 2009 (4A5BC869) 91a00000 91a1e000 cdd cdd.dll unavailable (00000000) 91b60000 91daa000 win32k win32k.sys unavailable (00000000) 91dc0000 91dc9000 TSDDD TSDDD.dll unavailable (00000000) 91e0a000 91e2db00 usbvideo usbvideo.sys Tue Jul 14 05:21:51 2009 (4A5BC897) 91e2e000 91e39000 monitor monitor.sys Tue Jul 14 04:55:58 2009 (4A5BC286) 91e39000 91e54000 luafv luafv.sys Tue Jul 14 04:45:44 2009 (4A5BC020) 91e54000 91e68000 avgntflt avgntflt.sys Thu Nov 19 17:14:09 2009 (4B052F89) 91e68000 91e82000 WudfPf WudfPf.sys Tue Jul 14 05:20:13 2009 (4A5BC835) 91e82000 91e92000 lltdio lltdio.sys Tue Jul 14 05:23:18 2009 (4A5BC8EE) 91e92000 91ed8000 nwifi nwifi.sys Tue Jul 14 05:21:59 2009 (4A5BC89F) 91ed8000 91ee8000 ndisuio ndisuio.sys Tue Jul 14 05:23:51 2009 (4A5BC90F) 91ee8000 91efb000 rspndr rspndr.sys Tue Jul 14 05:23:20 2009 (4A5BC8F0) 91efb000 91f80000 HTTP HTTP.sys Tue Jul 14 04:42:53 2009 (4A5BBF75) 91f80000 91f99000 bowser bowser.sys Tue Jul 14 04:44:21 2009 (4A5BBFCD) 91f99000 91fab000 mpsdrv mpsdrv.sys Tue Jul 14 05:22:52 2009 (4A5BC8D4) 91fab000 91fce000 mrxsmb mrxsmb.sys Tue Jul 14 04:44:24 2009 (4A5BBFD0) 9621b000 96256000 mrxsmb10 mrxsmb10.sys Tue Jul 14 04:44:34 2009 (4A5BBFDA) 96256000 96271000 mrxsmb20 mrxsmb20.sys Tue Jul 14 04:44:29 2009 (4A5BBFD5) 96289000 9629cb80 PCTAppEvent PCTAppEvent.sys Mon Nov 23 07:18:36 2009 (4B09E9F4) 9629d000 96334000 peauth peauth.sys Tue Jul 14 06:05:44 2009 (4A5BD2E0) 96334000 9633e000 secdrv secdrv.SYS Wed Sep 13 18:48:32 2006 (45080528) 9633e000 9635f000 srvnet srvnet.sys Tue Jul 14 04:44:45 2009 (4A5BBFE5) 9635f000 9636c000 tcpipreg tcpipreg.sys Tue Jul 14 05:24:14 2009 (4A5BC926) 9636c000 963bb000 srv2 srv2.sys Tue Jul 14 04:44:52 2009 (4A5BBFEC) 97e3e000 97e8f000 srv srv.sys Tue Jul 14 04:45:10 2009 (4A5BBFFE) 97e8f000 97e95400 pctNdis_DNS pctNdis-DNS.sys Wed Jul 29 05:23:55 2009 (4A6F8F93) 97e96000 97ea5700 pctNdis_PacketFilter pctNdis-PacketFilter.sys Tue Nov 10 10:14:56 2009 (4AF8EFC8) 97ea6000 97ec0500 pctplfw pctplfw.sys Fri Oct 16 11:19:59 2009 (4AD80987) 97f2b000 97f34000 asyncmac asyncmac.sys Tue Jul 14 05:24:46 2009 (4A5BC946) 97f34000 97f4b000 USBSTOR USBSTOR.SYS Tue Jul 14 05:21:19 2009 (4A5BC877) 97f4b000 97f75000 fastfat fastfat.SYS Tue Jul 14 04:44:01 2009 (4A5BBFB9) 97f75000 97f95480 WUDFRd WUDFRd.sys Tue Jul 14 05:20:44 2009 (4A5BC854) Unloaded modules: 97ec1000 97f2b000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 96271000 96289000 parport.sys Timestamp: unavailable (00000000) Checksum: 00000000 88a78000 88a85000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 88a85000 88b5f000 dump_iaStor. Timestamp: unavailable (00000000) Checksum: 00000000 88b5f000 88b70000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 start end module name 88284000 882cc000 ACPI ACPI.sys Tue Jul 14 04:41:11 2009 (4A5BBF0F) 8d662000 8d6bc000 afd afd.sys Tue Jul 14 04:42:34 2009 (4A5BBF62) 8fd9a000 8fdac000 AgileVpn AgileVpn.sys Tue Jul 14 05:25:00 2009 (4A5BC954) 884fb000 88504000 amdxata amdxata.sys Tue May 19 23:27:35 2009 (4A12F30F) 97f2b000 97f34000 asyncmac asyncmac.sys Tue Jul 14 05:24:46 2009 (4A5BC946) 8fc0b000 8fd2e000 athr athr.sys Fri Jul 17 08:01:35 2009 (4A5FE287) 8d600000 8d601800 avgio avgio.sys Thu Feb 22 20:27:32 2007 (45DDAF5C) 91e54000 91e68000 avgntflt avgntflt.sys Thu Nov 19 17:14:09 2009 (4B052F89) 8d7e3000 8d7ff000 avipbb avipbb.sys Tue Mar 24 21:17:23 2009 (49C9008B) 8832b000 88336000 BATTC BATTC.SYS Tue Jul 14 04:49:15 2009 (4A5BC0F3) 88b96000 88b9d000 Beep Beep.SYS Tue Jul 14 05:15:00 2009 (4A5BC6FC) 8d7d5000 8d7e3000 blbdrive blbdrive.sys Tue Jul 14 04:53:04 2009 (4A5BC1D8) 82eac000 82eb4000 BOOTVID BOOTVID.dll Tue Jul 14 06:34:34 2009 (4A5BD9A2) 91f80000 91f99000 bowser bowser.sys Tue Jul 14 04:44:21 2009 (4A5BBFCD) 91a00000 91a1e000 cdd cdd.dll unavailable (00000000) 88b70000 88b8f000 cdrom cdrom.sys Tue Jul 14 04:41:24 2009 (4A5BBF1C) 8fedd000 8ff57000 CHDRT32 CHDRT32.sys Wed Jun 24 04:57:11 2009 (4A4164CF) 82ef6000 82fa1000 CI CI.dll Tue Jul 14 06:39:28 2009 (4A5BDAC8) 88a53000 88a78000 CLASSPNP CLASSPNP.SYS Tue Jul 14 04:41:20 2009 (4A5BBF18) 82eb4000 82ef6000 CLFS CLFS.SYS Tue Jul 14 04:41:10 2009 (4A5BBF0E) 8d602000 8d605700 CmBatt CmBatt.sys Tue Jul 14 04:49:18 2009 (4A5BC0F6) 8877c000 887d9000 cng cng.sys Tue Jul 14 05:02:55 2009 (4A5BC427) 88323000 8832b000 compbatt compbatt.sys Tue Jul 14 04:49:18 2009 (4A5BC0F6) 8fd8d000 8fd9a000 CompositeBus CompositeBus.sys Tue Jul 14 05:15:26 2009 (4A5BC716) 8ffa9000 8ffb6000 crashdmp crashdmp.sys Tue Jul 14 05:15:50 2009 (4A5BC72E) 8d7bd000 8d7d5000 dfsc dfsc.sys Tue Jul 14 04:44:16 2009 (4A5BBFC8) 8d7b1000 8d7bd000 discache discache.sys Tue Jul 14 04:54:04 2009 (4A5BC214) 88a42000 88a53000 disk disk.sys Tue Jul 14 04:41:28 2009 (4A5BBF20) 8ff86000 8ff9f000 drmk drmk.sys Tue Jul 14 06:06:05 2009 (4A5BD2F5) 8ffb6000 8ffc7000 dump_dumpfve dump_dumpfve.sys Tue Jul 14 04:42:47 2009 (4A5BBF6F) 88a78000 88b52000 dump_iaStor dump_iaStor.sys Fri Jun 05 07:12:33 2009 (4A287809) 8ff9f000 8ffa9000 Dxapi Dxapi.sys Tue Jul 14 04:55:25 2009 (4A5BC265) 8e682000 8e739000 dxgkrnl dxgkrnl.sys Fri Oct 02 06:18:33 2009 (4AC54DE1) 8e739000 8e772000 dxgmms1 dxgmms1.sys Tue Jul 14 04:55:25 2009 (4A5BC265) 97f4b000 97f75000 fastfat fastfat.SYS Tue Jul 14 04:44:01 2009 (4A5BBFB9) 88538000 88549000 fileinfo fileinfo.sys Tue Jul 14 04:51:51 2009 (4A5BC18F) 88504000 88538000 fltmgr fltmgr.sys Tue Jul 14 04:41:13 2009 (4A5BBF11) 887e7000 887f0000 Fs_Rec Fs_Rec.sys Tue Jul 14 04:41:14 2009 (4A5BBF12) 88a10000 88a42000 fvevol fvevol.sys Tue Jul 14 04:43:01 2009 (4A5BBF7D) 8895d000 8898e000 fwpkclnt fwpkclnt.sys Tue Jul 14 04:42:03 2009 (4A5BBF43) 82c28000 82c5f000 hal halmacpi.dll Tue Jul 14 04:41:03 2009 (4A5BBF07) 8e7d7000 8e7f6000 HDAudBus HDAudBus.sys Tue Jul 14 05:20:55 2009 (4A5BC85F) 91efb000 91f80000 HTTP HTTP.sys Tue Jul 14 04:42:53 2009 (4A5BBF75) 889e5000 889ed000 hwpolicy hwpolicy.sys Tue Jul 14 04:41:01 2009 (4A5BBF05) 8fd49000 8fd61000 i8042prt i8042prt.sys Tue Jul 14 04:41:23 2009 (4A5BBF1B) 88421000 884fb000 iaStor iaStor.sys Fri Jun 05 07:12:33 2009 (4A287809) 8e00a000 8e682000 igdkmd32 igdkmd32.sys Sat Oct 31 00:44:47 2009 (4AEB3B27) 8fd7b000 8fd8d000 intelppm intelppm.sys Tue Jul 14 04:41:03 2009 (4A5BBF07) 8fd61000 8fd6e000 kbdclass kbdclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13) 80bb0000 80bb8000 kdcom kdcom.dll Tue Jul 14 06:38:58 2009 (4A5BDAAA) 8fe46000 8fe7a000 ks ks.sys Tue Jul 14 05:15:13 2009 (4A5BC709) 88769000 8877c000 ksecdd ksecdd.sys Tue Jul 14 04:41:56 2009 (4A5BBF3C) 82fa1000 82fc6000 ksecpkg ksecpkg.sys Tue Jul 14 05:04:00 2009 (4A5BC468) 8fd38000 8fd49000 L1C62x86 L1C62x86.sys Fri Sep 04 11:07:43 2009 (4AA0A7A7) 91e82000 91e92000 lltdio lltdio.sys Tue Jul 14 05:23:18 2009 (4A5BC8EE) 91e39000 91e54000 luafv luafv.sys Tue Jul 14 04:45:44 2009 (4A5BC020) 82e23000 82e9b000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Tue Jul 14 06:36:41 2009 (4A5BDA21) 91e2e000 91e39000 monitor monitor.sys Tue Jul 14 04:55:58 2009 (4A5BC286) 8fd6e000 8fd7b000 mouclass mouclass.sys Tue Jul 14 04:41:15 2009 (4A5BBF13) 88391000 883a7000 mountmgr mountmgr.sys Tue Jul 14 04:41:27 2009 (4A5BBF1F) 91f99000 91fab000 mpsdrv mpsdrv.sys Tue Jul 14 05:22:52 2009 (4A5BC8D4) 91fab000 91fce000 mrxsmb mrxsmb.sys Tue Jul 14 04:44:24 2009 (4A5BBFD0) 9621b000 96256000 mrxsmb10 mrxsmb10.sys Tue Jul 14 04:44:34 2009 (4A5BBFDA) 96256000 96271000 mrxsmb20 mrxsmb20.sys Tue Jul 14 04:44:29 2009 (4A5BBFD5) 88bef000 88bfa000 Msfs Msfs.SYS Tue Jul 14 04:41:26 2009 (4A5BBF1E) 882d5000 882dd000 msisadrv msisadrv.sys Tue Jul 14 04:41:09 2009 (4A5BBF0D) 8873e000 88769000 msrpc msrpc.sys Tue Jul 14 04:41:59 2009 (4A5BBF3F) 8d7a7000 8d7b1000 mssmbios mssmbios.sys Tue Jul 14 04:49:25 2009 (4A5BC0FD) 889d5000 889e5000 mup mup.sys Tue Jul 14 04:44:14 2009 (4A5BBFC6) 88549000 88600000 ndis ndis.sys Tue Jul 14 04:42:24 2009 (4A5BBF58) 8fdc4000 8fdcf000 ndistapi ndistapi.sys Tue Jul 14 05:24:24 2009 (4A5BC930) 91ed8000 91ee8000 ndisuio ndisuio.sys Tue Jul 14 05:23:51 2009 (4A5BC90F) 8fdcf000 8fdf1000 ndiswan ndiswan.sys Tue Jul 14 05:24:34 2009 (4A5BC93A) 8fecc000 8fedd000 NDProxy NDProxy.SYS Tue Jul 14 05:24:27 2009 (4A5BC933) 8d725000 8d733000 netbios netbios.sys Tue Jul 14 05:23:54 2009 (4A5BC912) 8d6bc000 8d6ee000 netbt netbt.sys Tue Jul 14 04:42:18 2009 (4A5BBF52) 883a7000 883e5000 NETIO NETIO.SYS Tue Jul 14 04:42:35 2009 (4A5BBF63) 88a00000 88a0e000 Npfs Npfs.SYS Tue Jul 14 04:41:31 2009 (4A5BBF23) 8d79d000 8d7a7000 nsiproxy nsiproxy.sys Tue Jul 14 04:42:08 2009 (4A5BBF48) 82818000 82c28000 nt ntkrpamp.exe Tue Jul 14 04:45:19 2009 (4A5BC007) 8860f000 8873e000 Ntfs Ntfs.sys Tue Jul 14 04:42:05 2009 (4A5BBF45) 88b8f000 88b96000 Null Null.SYS Tue Jul 14 04:41:12 2009 (4A5BBF10) 91e92000 91ed8000 nwifi nwifi.sys Tue Jul 14 05:21:59 2009 (4A5BC89F) 8d6f5000 8d714000 pacer pacer.sys Tue Jul 14 05:23:58 2009 (4A5BC916) 88312000 88323000 partmgr partmgr.sys Tue Jul 14 04:41:35 2009 (4A5BBF27) 882dd000 88307000 pci pci.sys Tue Jul 14 04:41:16 2009 (4A5BBF14) 96289000 9629cb80 PCTAppEvent PCTAppEvent.sys Mon Nov 23 07:18:36 2009 (4B09E9F4) 8d60e000 8d644f00 pctgntdi pctgntdi.sys Mon Oct 26 04:22:26 2009 (4AE4D6AA) 8fe37000 8fe43100 pctNdis pctNdis.sys Tue Nov 24 03:04:25 2009 (4B0AFFE1) 97e8f000 97e95400 pctNdis_DNS pctNdis-DNS.sys Wed Jul 29 05:23:55 2009 (4A6F8F93) 97e96000 97ea5700 pctNdis_PacketFilter pctNdis-PacketFilter.sys Tue Nov 10 10:14:56 2009 (4AF8EFC8) 97ea6000 97ec0500 pctplfw pctplfw.sys Fri Oct 16 11:19:59 2009 (4AD80987) 8d645000 8d662000 PctWfpFilter PctWfpFilter.sys Mon Oct 26 04:29:14 2009 (4AE4D842) 887d9000 887e7000 pcw pcw.sys Tue Jul 14 04:41:10 2009 (4A5BBF0E) 9629d000 96334000 peauth peauth.sys Tue Jul 14 06:05:44 2009 (4A5BD2E0) 8ff57000 8ff86000 portcls portcls.sys Tue Jul 14 05:21:00 2009 (4A5BC864) 82e9b000 82eac000 PSHED PSHED.dll Tue Jul 14 06:39:36 2009 (4A5BDAD0) 8fdac000 8fdc4000 rasl2tp rasl2tp.sys Tue Jul 14 05:24:33 2009 (4A5BC939) 883e5000 883fd000 raspppoe raspppoe.sys Tue Jul 14 05:24:53 2009 (4A5BC94D) 8fe09000 8fe20000 raspptp raspptp.sys Tue Jul 14 05:24:47 2009 (4A5BC947) 8fe20000 8fe37000 rassstp rassstp.sys Tue Jul 14 05:24:57 2009 (4A5BC951) 8d75c000 8d79d000 rdbss rdbss.sys Tue Jul 14 04:44:26 2009 (4A5BBFD2) 88bd7000 88bdf000 RDPCDD RDPCDD.sys Tue Jul 14 05:31:40 2009 (4A5BCAE4) 88bdf000 88be7000 rdpencdd rdpencdd.sys Tue Jul 14 05:31:39 2009 (4A5BCAE3) 88be7000 88bef000 rdprefmp rdprefmp.sys Tue Jul 14 05:31:41 2009 (4A5BCAE5) 82fc6000 82ff3000 rdyboost rdyboost.sys Tue Jul 14 04:52:02 2009 (4A5BC19A) 91ee8000 91efb000 rspndr rspndr.sys Tue Jul 14 05:23:20 2009 (4A5BC8F0) 96334000 9633e000 secdrv secdrv.SYS Wed Sep 13 18:48:32 2006 (45080528) 889cd000 889d5000 spldr spldr.sys Mon May 11 21:43:47 2009 (4A084EBB) 97e3e000 97e8f000 srv srv.sys Tue Jul 14 04:45:10 2009 (4A5BBFFE) 9636c000 963bb000 srv2 srv2.sys Tue Jul 14 04:44:52 2009 (4A5BBFEC) 9633e000 9635f000 srvnet srvnet.sys Tue Jul 14 04:44:45 2009 (4A5BBFE5) 8d756000 8d75ba00 ssmdrv ssmdrv.sys Tue May 05 15:35:18 2009 (4A000F5E) 8fe44000 8fe45380 swenum swenum.sys Tue Jul 14 05:15:08 2009 (4A5BC704) 88814000 8895d000 tcpip tcpip.sys Tue Jul 14 04:43:18 2009 (4A5BBF8E) 9635f000 9636c000 tcpipreg tcpipreg.sys Tue Jul 14 05:24:14 2009 (4A5BC926) 889ed000 889f8000 TDI TDI.SYS Tue Jul 14 04:42:12 2009 (4A5BBF4C) 88400000 88417000 tdx tdx.sys Tue Jul 14 04:42:10 2009 (4A5BBF4A) 8d746000 8d756000 termdd termdd.sys Tue Jul 14 05:31:35 2009 (4A5BCADF) 91dc0000 91dc9000 TSDDD TSDDD.dll unavailable (00000000) 82e00000 82e21000 tunnel tunnel.sys Tue Jul 14 05:24:03 2009 (4A5BC91B) 8fe7a000 8fe88000 umbus umbus.sys Tue Jul 14 05:21:38 2009 (4A5BC88A) 8ffc7000 8ffde000 usbccgp usbccgp.sys Tue Jul 14 05:21:31 2009 (4A5BC883) 8ffde000 8ffdf700 USBD USBD.SYS Tue Jul 14 05:21:05 2009 (4A5BC869) 8e7c8000 8e7d7000 usbehci usbehci.sys Tue Jul 14 05:21:14 2009 (4A5BC872) 8fe88000 8fecc000 usbhub usbhub.sys Tue Jul 14 05:22:06 2009 (4A5BC8A6) 8e77d000 8e7c8000 USBPORT USBPORT.SYS Tue Jul 14 05:21:13 2009 (4A5BC871) 97f34000 97f4b000 USBSTOR USBSTOR.SYS Tue Jul 14 05:21:19 2009 (4A5BC877) 8e772000 8e77d000 usbuhci usbuhci.sys Tue Jul 14 05:21:10 2009 (4A5BC86E) 91e0a000 91e2db00 usbvideo usbvideo.sys Tue Jul 14 05:21:51 2009 (4A5BC897) 88307000 88312000 vdrvroot vdrvroot.sys Tue Jul 14 05:16:19 2009 (4A5BC74B) 88b9d000 88ba9000 vga vga.sys Tue Jul 14 04:55:50 2009 (4A5BC27E) 88ba9000 88bca000 VIDEOPRT VIDEOPRT.SYS Tue Jul 14 04:55:49 2009 (4A5BC27D) 88336000 88346000 volmgr volmgr.sys Tue Jul 14 04:41:25 2009 (4A5BBF1D) 88346000 88391000 volmgrx volmgrx.sys Tue Jul 14 04:41:41 2009 (4A5BBF2D) 8898e000 889cd000 volsnap volsnap.sys Tue Jul 14 04:41:34 2009 (4A5BBF26) 8fd2e000 8fd38000 vwifibus vwifibus.sys Tue Jul 14 05:22:02 2009 (4A5BC8A2) 8d714000 8d725000 vwififlt vwififlt.sys Tue Jul 14 05:22:03 2009 (4A5BC8A3) 8d733000 8d746000 wanarp wanarp.sys Tue Jul 14 05:25:02 2009 (4A5BC956) 88bca000 88bd7000 watchdog watchdog.sys Tue Jul 14 04:54:10 2009 (4A5BC21A) 88205000 88276000 Wdf01000 Wdf01000.sys Tue Jul 14 04:41:36 2009 (4A5BBF28) 88276000 88284000 WDFLDR WDFLDR.SYS Tue Jul 14 04:41:25 2009 (4A5BBF1D) 8d6ee000 8d6f5000 wfplwf wfplwf.sys Tue Jul 14 05:23:51 2009 (4A5BC90F) 91b60000 91daa000 win32k win32k.sys unavailable (00000000) 88800000 88809000 wmiacpi wmiacpi.sys Tue Jul 14 04:49:16 2009 (4A5BC0F4) 882cc000 882d5000 WMILIB WMILIB.SYS Tue Jul 14 04:41:22 2009 (4A5BBF1A) 91e68000 91e82000 WudfPf WudfPf.sys Tue Jul 14 05:20:13 2009 (4A5BC835) 97f75000 97f95480 WUDFRd WUDFRd.sys Tue Jul 14 05:20:44 2009 (4A5BC854) Unloaded modules: 97ec1000 97f2b000 spsys.sys Timestamp: unavailable (00000000) Checksum: 00000000 96271000 96289000 parport.sys Timestamp: unavailable (00000000) Checksum: 00000000 88a78000 88a85000 crashdmp.sys Timestamp: unavailable (00000000) Checksum: 00000000 88a85000 88b5f000 dump_iaStor. Timestamp: unavailable (00000000) Checksum: 00000000 88b5f000 88b70000 dump_dumpfve Timestamp: unavailable (00000000) Checksum: 00000000 Bugcheck code 0000009F Arguments 00000003 84879d70 8293eae0 849bc008
I guess the issue is with PC Tools Internet Security
Does you use PC Tools ?? If you using that then its advisable to removing it and go for MSE
You can refer this for more info blue screen twice STOP 0x9F pctNDIS.sys - PC Tools Community Forum

Hope this helps
My System SpecsSystem Spec
06 Jan 2010   #8

windows 7 basic
 
 

Hi there i do have pc tools firewall installed,i will uninstall it and give it a try.Thanks for your help.
My System SpecsSystem Spec
06 Jan 2010   #9
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by bubbafatass View Post
Hi there i do have pc tools firewall installed,i will uninstall it and give it a try.Thanks for your help.
Your Most Welcome Mate
Post us back if case of any issues
My System SpecsSystem Spec
07 Jan 2010   #10

windows 7 basic
 
 

I have installed MSE but everytime i try to update it fails.Any thoughts or are there any other firewalls/antivirus which work well with 7.
My System SpecsSystem Spec
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 Windows unexpected shutdown





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