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Windows 7: Windows 7 randomly freezes

06 Jan 2010   #1

xp pro x86/7 pro x64
 
 
Windows 7 randomly freezes

I'm trying my hardest to give Windows another chance. I switched to a Mac around the time 98SE wasn't cool anymore. Now, I'm back in school trying my hand at other things and I thought, oh, what the heck, lets build a pc.

So I did. Everything went fine, until I installed Windows 7. It worked fine for a while, but all of a sudden it wanted to freeze (clock, mouse, cursor, everything). I had no BSOD or anything. I reformatted the HD a few times, partitioned, one part XP, the other 7. Still, it freezes. At first, it would only freeze when Windows wanted to run it's updates. So, I turned auto updates off. Then, it would just randomly freeze. I tried checking the Event Viewer but couldn't find anything that made sense to me.

XP runs fine. I do everything in XP: Visual Basic, my Real Estate software, Komodo, run multiple apps at one time, play games, whatever, it works. No freezing, nothing. I just don't get it. I don't have the PC IQ yet to figure it out. Heck, my girlfriend was playing Sims 3 on 7 for hours and it worked fine. Then I would run an app, browser, or anything and it would freeze 15 min. in, or 1 hour in.

Any ideas on how I can isolate the problem and fix this? I like 7. I really do want to give Windows another shot. Just tell me what I can do.

Right now, I have XP running on one partition and 7 on another.

All other specs should be included in my profile.

Thanks.

edit: i have updated the BIOS as of two weeks ago.

My System SpecsSystem Spec
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07 Jan 2010   #2

xp pro x86/7 pro x64
 
 

Will that work with having two partitions?
My System SpecsSystem Spec
11 Jan 2010   #3

xp pro x86/7 pro x64
 
 

Did a clean boot per instructions. Tried to do Windows Update, same result: freeze.

Event viewer shows nothing happening at the time Windows 7 froze. There are also no conflicts or anything in the Device Manager.

Any other ideas?
My System SpecsSystem Spec
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11 Jan 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Take the memory diagnostic test, type that term in search.
Using the task manager, make sure that all your memory is recognized.

From an adminstrator account type cmd in search. From cmd type sfc /scannow. This should find and correct small problems.

If that does not work try a repair install, boot from the Windows DVD and select repair.

Repair Install

Go to device manager make sure that all drivers are working properly.

Make sure that you have the most up to date drivers.

Test the OS with your Anti Virus and Firewall turned off.
A
My System SpecsSystem Spec
11 Jan 2010   #5

xp pro x86/7 pro x64
 
 

I ran the Memory Diagnostic tool and it said that it did find errors. Is there any way to pull a log? How do I know what exactly is wrong?
My System SpecsSystem Spec
11 Jan 2010   #6

xp pro x86/7 pro x64
 
 

As soon as I posted that a dialog box popped up saying "Your computer has a memory problem" How the heck do I figure out which RAM chip is bad?
My System SpecsSystem Spec
11 Jan 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I think that this is a good way to test. Im glad that we are beginning to get to the bottom of your problem.


How to diagnose bad RAM | Technibble
My System SpecsSystem Spec
11 Jan 2010   #8

xp pro x86/7 pro x64
 
 

For kicks and giggles I ran the Resource and Performance Monitor and it didn't come back with any issues (except the fact that I have Windows Update disabled because that's what generally causes the freezes).
My System SpecsSystem Spec
11 Jan 2010   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

So, did the freezes begin when you turned off updates?
My System SpecsSystem Spec
11 Jan 2010   #10

xp pro x86/7 pro x64
 
 

They originally started happening here and there when I would run the Windows update. I would need to do a hard reboot. After a while, I just reformatted the HD and started over. I would partition the drive and install XP first, then 7. I successfully ran Windows update for a while, the last time was back on 11/28, then it just started freezing again. I could run 7 fine, or so I thought, as long as I didn't do Windows update. Then, around Dec 1st or so, it decided to freeze after I closed Firefox, then another time when I was using IE, I think. It's running fine now, but if I decide to run an update, it will freeze.
My System SpecsSystem Spec
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 Windows 7 randomly freezes




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