| Windows 7: New installation Windows 7 keeps hanging |
07 Jan 2010
|
| | |
New installation Windows 7 keeps hanging Hi all,
First time poster on this forum but Im hoping someone can help.
I recently built a new PC for myself, all seemed to be going well until I put windows 7 on then the fun began.
The problem I am experiencing is that the OS will hang at start up which is any point from when the cursor can be seen on the screen right up until the desktop is almost loaded.
It only seems to happen if I leave the PC off for a few hours then turn it on, it hangs, turn it off then turn it on again and its fine.
Windows realises there is an issue with start up but cant resolve it so thats not much help either.
I have a feeling that it may be hardware related
For the life of me I dont know why, Im pretty sure all the hardware is compatible (could be wrong though) and only bought all this kit last weekend so can return any of it if not suitable.
Right now there is only windows 7 and the MOBO drivers disk installed along with the latest updates from Microsot and the MOBO Bios is right up to date.
Please see my list of kit below, would really appreciate any guidance or help as I cant see what the probem is.
Asus M4A785TD-M EVO, AMD 785G Chipset, DDR3, AM3, mATX
320GB Hitachi Deskstar SATA2 16MB HDT725032GLA360
TP-Link Super G & eXtended Range 108M Wireless PCI Adaptor
Arianet S001 HTPC Media Centre case - Black - mATX with 450W PSU
LiteOn 4x Internal BD-ROM Blu-Ray - bare drive with software
G.SKILL DDR3 1600 PC12800 4GB (2GB x 2)
AMD Phenom II X2 Dual Core 545 3.00GHz (Socket AM3)
Microsoft WINDOWS 7 HOME PREMIUM 32 BIT OEM | My System Specs |
| System Manufacturer/Model Number none OS windows 7 CPU AMD Phenom II X2 Dual Core 545 3.00GHz (Socket AM3) Motherboard Asus M4A785TD-M EVO, AMD 785G Chipset, DDR3, AM3, mATX Memory G.SKILL DDR3 1600 PC12800 4GB (2GB x 2) Graphics Card - Sound Card - Monitor(s) Displays 42" samsung viera PSU 450W Micro ATX Standard Case Arianet S001 HTPC Media Centre case Hard Drives 320GB Hitachi Deskstar SATA2 16MB HDT725032GLA360 |
07 Jan 2010
|
| | W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE 6,804 posts Indian Territory |
| My System Specs | | System Manufacturer/Model Number DIY OS W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE CPU Phenom II 1090T w/Noctua NH-D14 /**4400+ X2 w/CM Hyper TX 3 Motherboard ASRock 890FX Deluxe 4/**A8N-SLI Memory 2 x 2GB Patriot PGS34g1600LLKA/**4x1GB Corsair VS Graphics Card EVGA GTX460 SC/**EVGA 8800GTS Sound Card Asus Xonar D2X/**Xonar D1 Monitor(s) Displays Acer X233H, Dell E152FPc /**LG M237-WD Screen Resolution 1920x1080 & 1024x768/**1980x1080 Keyboard Logitech Media USB/**Saitek Eclipse Mouse Cordless Trackman Wheel/**Ditto PSU CM RS600 w/ APC BX1000G/**Antec 500 TP w/ APC BX1000 Case HAF922/**Antec 1040IIB Cooling 3x200mm, 1x140 and 1x120mm/**5x80mm fans Hard Drives WDC 2TB, 1.5TB, 1TB, 500GB,Seagate 500GB , Maxtor 80GB /**500GB Seagate & WDC 1TB Black Internet Speed 3.3Mbps Other Info SB 560 5.1 w/ Sennheiser RS140/**Creative T20 speakers, Dvico FusionHDTV7 Gold RT, Cisco E3000, HP 5510V AIO, Linksys E3000, Belkin F5U237 hub and **F5D8055 adapter
(** = 2nd rig) |
07 Jan 2010
|
| | Windows 7 Home Premium SP1, clean install, upgrade disc 15,045 posts CT |
If you feel that it is hardware related.
Go to device manager to checke drivers.
Type memory diagnositic in search and take the test
Go to event viewer and look for errors
Check the performance monitor.
Go to task manager to make sure that all memory is recognized and being utilized.
To make sure it is not software
Go to cmd in an administrator account and typ
sfc /scannow
You can also run a repair install with the windows DVD. Boot from the DVD and select repair. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
07 Jan 2010
|
| | Windows 7 Ult, Windows 8 Pro, 7,893 posts San Diego |
It's sounds like your having a cold boot issue of some type. Sometimes these problems are related the power supply. In your case I'd say that could easily be the problem. I would say that your correct about it being a hardware problem.
Your power supply looks a bit weak for your system. I certainly wouldn't attempt to run your board with a 450 watt power supply. The reviews are showing a much higher output PSU than one your using. I would go with something closer to 750 watts for your system depending on the GPU that you are running. | My System Specs | | System Manufacturer/Model Number Home built OS Windows 7 Ult, Windows 8 Pro, CPU Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz Motherboard Evga 780i FTW Memory G.Skill PC2 9600 1200Mhz 5 5 5 15 2T Graphics Card GTX480 Sound Card Asus Xonar D2 Monitor(s) Displays HannsG Screen Resolution 1680X1050 Keyboard Logitech G15 Mouse Logitech G9 PSU ThermalTake Toughpower 1000Watt modular Case ThermalTake XaserV Cooling Xigmatek S1283 Hard Drives GSkill Phoenix Pro 120GB SSD Internet Speed T1 |
07 Jan 2010
|
| | Windows 7 Ultimate x64, XP Mode, W8 RP VM, Linux Mint Debian 2nd OS HD- 7 Pro x64 second case 7,904 posts New England |
Welcome to the Windows 7 Forums! fyrestar
richc46 maybe onto something there if you saw a bad install of Windows where you can elect an upgrade repair install choosing the upgrade option when running the installer while booted in Windows. You may also be facing a device driver issue like for video causing Windows to hang.
When running into initial locks at startup one option upon a restart is to press the F8 key at the end of the post tests to bring up the boot option menu. Select the "Last configuration known to work" option there to see Windows perfotm a workaround of it's own to reach the desktop.
That can help a bit more then the system file checker at times as seen here with the recent 7 install on a new drive where Windows simlpy hung at the logo screen on startup. since then no further startup problems have been seen. | My System Specs | | OS Windows 7 Ultimate x64, XP Mode, W8 RP VM, Linux Mint Debian 2nd OS HD- 7 Pro x64 second case CPU AMD Phenom II X4 975 Deneb 3.6ghz - 965 on new mini tower Motherboard Gigabyte GA-790XTA-UD4 Memory Kingston Hyper X DDR3 1600 1.5v 16gb - Mushkin on 2nd build Graphics Card MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower Sound Card Creative Labs X-Fi XtremeGamer - Realtek onooard 2nd case Monitor(s) Displays 2 x Acer P191W 19" widesscreen - HP 20" widescreen mini towe Screen Resolution 1440x900 native - 1600x1024 on 7 Pro x64 build Keyboard Microsoft Recusa Razor - MS Comfort 3000 on second build Mouse MS Trackball Explorer - A4TECH dual scroll wheel trackball PSU Corsair 750TX - primary / Corsair CX600 - second Case Antec 900-2 - SSD compatible / NZXT Vulcan mini tower Cooling Zalman CNPS9900A Hard Drives Primary Ultimate x64 build-
WD Black Edition 1tb Sata 6.0 = 2
WD Black Edition 1tb Sata 3.0 = 2 (OS drives)
WD 1tb Green Power sata = 2 1 external
usb flash drives = 18
Second 7 Pro x64 mini tower-
WD Caviar SE 500gb sata II single drive presen Internet Speed 30mbps upgrade - primary hard wired - mini tower usb WiFi |
07 Jan 2010
|
| | Win7 x 6 PC's 36,545 posts California, Florida, Boston |
If it is a startup issue as suspected (I'd go with PSU also), then it should reveal itself at moment of Startup in Performance event log found here: Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools.
Google the likely error in full to study it's source, or post it back here in full. | My System Specs | | |
07 Jan 2010
|
| | Windows 7 Ultimate x64, XP Mode, W8 RP VM, Linux Mint Debian 2nd OS HD- 7 Pro x64 second case 7,904 posts New England |
One thing to add to that would be the last option seen at the bottom once you are in the Advanced Tools section there. You can use the System diagnostics tool to generate a system health report.
(that tv tuner card again!   ) | My System Specs | | OS Windows 7 Ultimate x64, XP Mode, W8 RP VM, Linux Mint Debian 2nd OS HD- 7 Pro x64 second case CPU AMD Phenom II X4 975 Deneb 3.6ghz - 965 on new mini tower Motherboard Gigabyte GA-790XTA-UD4 Memory Kingston Hyper X DDR3 1600 1.5v 16gb - Mushkin on 2nd build Graphics Card MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower Sound Card Creative Labs X-Fi XtremeGamer - Realtek onooard 2nd case Monitor(s) Displays 2 x Acer P191W 19" widesscreen - HP 20" widescreen mini towe Screen Resolution 1440x900 native - 1600x1024 on 7 Pro x64 build Keyboard Microsoft Recusa Razor - MS Comfort 3000 on second build Mouse MS Trackball Explorer - A4TECH dual scroll wheel trackball PSU Corsair 750TX - primary / Corsair CX600 - second Case Antec 900-2 - SSD compatible / NZXT Vulcan mini tower Cooling Zalman CNPS9900A Hard Drives Primary Ultimate x64 build-
WD Black Edition 1tb Sata 6.0 = 2
WD Black Edition 1tb Sata 3.0 = 2 (OS drives)
WD 1tb Green Power sata = 2 1 external
usb flash drives = 18
Second 7 Pro x64 mini tower-
WD Caviar SE 500gb sata II single drive presen Internet Speed 30mbps upgrade - primary hard wired - mini tower usb WiFi |
07 Jan 2010
|
| | Windows 7 SP1, Home Premium, 64-bit 7,566 posts |
I'd agree that the single most likely hardware issue would be the PSU.
It sounds intermittent and could be a short of some kind.
Do you have access to another PSU you can swap in temporarily?
Recheck your manuals to ensure that all connections on the mobo were done properly.
Here is a general guide to troubleshooting a non-booting system. It doesn't exactly apply to you, but may give you some insight.
Remove/disconnect everything but:
1) Motherboard connected to power supply.
2) CPU plugged into the motherboard (with heat sink and fan connected)
3) Power connected to the power supply and Power supply switch connected.
Disconnect all add-in cards, and drive cables. Disconnect power cables from back of drives.
Power up the system.
Does the computer beep at you? (due to lack of memory)
If it doesn't... one of three things is bad:
a) CPU
b) Motherboard
c) power supply
IF so, Add memory.
Repeat.
Does computer beep at you again? (due to lack of video card)
Add Video card, connect monitor to system.
Repeat.
Do you see video on monitor?
Add Hard Drive.
Repeat.
Basically; add components (critical to trivial) to see if/when it stops working. That may give you an idea if that component is toast.
If it still doesn't react, pull the motherboard from the case and lay it on a non-conductive surface like cardboard or wood, next to the case (you still need the power supply, and while you don't technically need the power switch, that's easiest.) If it does boot in this configuration, there was a short in the case. Look around for loose metal and re-assemble.
The power supply is a dumb device. If the circuitry works enough to give it an "on" signal, that doesn't mean that the motherboard is doing its appropriate voltage regulation and actually powering up all of its components. | My System Specs | | System Manufacturer/Model Number Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one OS Windows 7 SP1, Home Premium, 64-bit CPU Intel Sandy Bridge i5-2500, not overclocked Motherboard Gigabyte H67A-UD3H-B3, full ATX Memory 4 GB Crucial DDR3-1333 Graphics Card none; graphics are integrated on CPU Sound Card onboard: Realtek ALC892; external: USB Behringer UF0-202 Monitor(s) Displays NEC 90GX2-BK 19" LCD Screen Resolution 800 x 640 Keyboard Leopold Tenkeyless with Cherry Blue switches, USB Mouse Logitech or Microsoft optical wired; either USB or PS 2 PSU Seasonic SS-560KM, modular Case Antec Solo II Cooling CPU: Scythe Big Shuriken; Case: Scythe Slipstream 800 & 500 Hard Drives System: Intel 320 Series SSD, 80 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD15EADS-00P8B0, 1.5TB Other Info Power consumption of this system, including monitor: 68 watts at idle; 144 watts at full load |
07 Jan 2010
|
| | Windows 7 Ultimate x64, XP Mode, W8 RP VM, Linux Mint Debian 2nd OS HD- 7 Pro x64 second case 7,904 posts New England |
Another thing to try would be reseating the video card as well as memory to insure those are down fully in their slots. Since video problems software or hardware related can often cause locks something may be lifted up and need to be reseated down fully. | My System Specs | | OS Windows 7 Ultimate x64, XP Mode, W8 RP VM, Linux Mint Debian 2nd OS HD- 7 Pro x64 second case CPU AMD Phenom II X4 975 Deneb 3.6ghz - 965 on new mini tower Motherboard Gigabyte GA-790XTA-UD4 Memory Kingston Hyper X DDR3 1600 1.5v 16gb - Mushkin on 2nd build Graphics Card MSI HD Radeon 5750 1gb - MSI HD Radeon 6450 on mini tower Sound Card Creative Labs X-Fi XtremeGamer - Realtek onooard 2nd case Monitor(s) Displays 2 x Acer P191W 19" widesscreen - HP 20" widescreen mini towe Screen Resolution 1440x900 native - 1600x1024 on 7 Pro x64 build Keyboard Microsoft Recusa Razor - MS Comfort 3000 on second build Mouse MS Trackball Explorer - A4TECH dual scroll wheel trackball PSU Corsair 750TX - primary / Corsair CX600 - second Case Antec 900-2 - SSD compatible / NZXT Vulcan mini tower Cooling Zalman CNPS9900A Hard Drives Primary Ultimate x64 build-
WD Black Edition 1tb Sata 6.0 = 2
WD Black Edition 1tb Sata 3.0 = 2 (OS drives)
WD 1tb Green Power sata = 2 1 external
usb flash drives = 18
Second 7 Pro x64 mini tower-
WD Caviar SE 500gb sata II single drive presen Internet Speed 30mbps upgrade - primary hard wired - mini tower usb WiFi |
07 Jan 2010
|
| | Win 7 Ultimate 32bit 1,418 posts |
Honestly,, you need to run full system diags.
This could any of the above or none of them....
You need to run Mem Tests (they should run for no less than 4 to 6 hours)
HDD Tests
Video Tests
Any Mobo diags you can find for that mobo
And yes, the PSU could be faulty. you should take it to a shop that can test it.
It is also possible that it is not enough power, but some people put too much power in their systems.
It all depends on what you have installed... in the system above,, personally,, I would drop anything less than 550W, and I would go with a better name,, Corsair, Antec, In-Win, etc.
Power is a strange and wonderfully nightmarish thing. It can present you with problems that aren't really problems. but replacing the PSU fixes everything. | My System Specs | | System Manufacturer/Model Number Self Built OS Win 7 Ultimate 32bit CPU C2D E6600 2.4Ghz Motherboard Intel D965WH Memory 4G Kingston KHX5400D2 Graphics Card EVGA GTX 570 HD SC (012-P3-1573-KR) Sound Card On-Board Monitor(s) Displays Samsung 226BW Screen Resolution 1680 x 1050 PSU Corsair TX750W Case In-Win C589 Cooling Stock Intel Cooling Hard Drives 2 x 250 Seagate Barracuda
2 x 500 Seagate Barracuda (Raid1) New installation Windows 7 keeps hanging problems? All times are GMT -5. The time now is 10:06 PM. | |