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Windows 7: Reboots on Shutdown

08 Jan 2010   #1

7 x64 | 7 x64
Reboots on Shutdown

I am hoping to locate some advice or find someone that has had a similar problem resolved. I have Windows 7 -64 Home Premium installed and for the most part it runs extremely well on my build and is stable. The problem is it won’t shut down normally, instead it reboots.
It will however shut down every time if I first log off or go to switch user and then click the shutdown button at the lower right corner. Never had anything close to this problem with XP, skipped over Vista.
The run down:
Gigabyte GA-MA78GM-S2H 780G (rev 1.0) – yes I know only rev 1.1 + up is listed as compatible but the Gigabyte support page for my motherboard has all the Windows 7 drivers which have been installed.
GSkill 4GB ddr2 800 f2-6400cl5d-4gbpq dual channel.
AmD 64 x2 5400+ 2.8 65W Brisbane dual core.
W/D Caviar Black 750GB 7200 sata.
PowerColor ax3650 radeon hd 512mb 128 bit gddr3 pci express 2.0 card.
485w atx dual rail.
Sunbeam 120mm Core Contact Freezer / cooler. – ok this has nothing to do with the problem but a fair mention because it has been an awesome cooler. I can run GRAW2 completely maxed out and don’t need to run the fan over 1600 rpm to keep her cool.
Running M/S security essentials, with or without, same problem.
What I have tried (in brief?);
Disabled all the wake / lan features in the bios, with the latest bios.
Disabled advanced power options under the device manager for the realtek/lan driver.
Made sure all M/B drivers are for 7-64 from the Gigabyte support page and for the correct M/B revision.
Btw; same exact situation with 7-32.
Tried Shutdown.exe shortcut ( -s –t 00 / -s –t 05) this works 60% of the time.
Latest Catalyst & driver from amd/ati for the 3600 radeon series.
Latest M/S update for the onboard realtek/lan driver, again double checking to disable any advanced power / wake settings.
Tried disconnecting all other drives / usb devices.
Switched power plugs, sata cables, disconnected sys fan.
Tried msconfig and a clean boot process, hiding sys drivers/processes, only thing left was an amd utility, disabled, no change.
There was a reg hack I found that suggested to change (pardon the misspelling) autoshutdown something or another to try “0” or “1”, no – joy.
Can’t find any critical errors or reports to speak of in the logs.
If I use the power switch it goes to shutdown then reboots as well.
Same scenario in the enabled Administrator account.

I have settled into changing the power button to log off then I can shutdown, but I’m disappointed to have to use this process. At this point I’d whiz on a sparkplug, light candles and chant if it would help.

If there might be any other registry settings – tweaks to try or something I could have overlooked that would save the cost of a new motherboard feel free to post.
Thanks in advance.

My System SpecsSystem Spec
08 Jan 2010   #2

Windows 7 x64 finally!

Hi Fantail, welcome to the forums

You have already tried advanced solutions, so my suggestion might not apply: you can customize the power button in Win7, go into Taskbar and Start Menu Properties and check whether the power button action is restart, rather than shut down or sleep
My System SpecsSystem Spec
08 Jan 2010   #3


GPO set to disable shutdown through your user policies?
My System SpecsSystem Spec

08 Jan 2010   #4

7 x64 | 7 x64

wallyinnc; I did try changing the buttons in both accounts, but in the end the only thing that works 100% is getting to the user selection screen and the power off button there.

brady; gpedit.msc in home premium? I'll check when I get home but there is currently only 1-user & the enabled admin account at the moment. Fairly sure I didn't edit anything there unless some alchohol was involved. Would not if shutdown was disabled somehow under policy then the buttons not show? And I can still shutdown as long as I'm at the user screen (log off / switch usr).
My System SpecsSystem Spec
08 Jan 2010   #5


Disable shutdown only disables it... thus greys it out, if memory serves.
There is another feature that "removes" the option all together but doesn't "disable" it. lolM$

couple things could be causing this:

Bios options: something along the lines of power loss = restart
Also check the "startup and recovery"
My System SpecsSystem Spec
09 Jan 2010   #6

7 x64 | 7 x64

Well I was recently thinking about a decent replacement mouse, and then I remembered - wake up on activity. Checked the device manager and sure enough 7 put a power management tab up for the old ps/2. Unchecked 'Allow this device to wake the computer', she shuts down normally most of the time now. There seems to be a delay once the screens go dark, perhaps a later update or tweak can resolve that.
My System SpecsSystem Spec
19 Jan 2010   #7

Windows 7 x64 finally!

Thanks for sharing your results Fantail. Glad you solved it
My System SpecsSystem Spec
18 Feb 2010   #8

7 x64 | 7 x64
Work around

Ok this is the solution I came up with, it's a down and dirty trick but with it Shutdown works, [for me] everytime. I consider this a "Work around" because it does not solve the occasional reboot on a normal shutdown.
And if I may add before using this trick, I would encourage those experiencing Windows 7 Shutdown issues to resolve the real issue causing the problem they are having. Being it a driver issue or conflict with a card or device. I have chalked my issue up to a probable issue with the motherboard chipset. Even though I have the correct and current drivers loaded before adding anything else.
Enough of that, here you go;

1. Open notepad, enter the following text:

@echo off
C:\Windows\System32\shutdown.exe -f -l
C:\Windows\System32\shutdown.exe -s -t 10

Save the file as shutdown.bat

Double click and test the file.
If it works - double click and test it again.
If successfull:

2. Move shutdown.bat to a folder on your C drive, realy shouldn't matter where.
3. Right click on your desktop and create a new shortcut. Brouse to the location of shutdown.bat and select it.
4. Name it Shutdown. (duh).
5. Right click on your new Shutdown shortcut; go to Properties.
5a. 'Shortcut' Tab, Change Icon - you might get a notice about selecting an alternate. So select an alternate - I like the Red Shutdown Icon.
5b. 'Shortcut' Tab, to the right of 'Run' select 'Minimized'.
5c. Apply, OK.
6. Re Test by shortcut.

Hope this helps others. I will still persue, and hope a future driver or update will resolve Shutdown but this work around "works" for now.

My System SpecsSystem Spec

 Reboots on Shutdown

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