| Windows 7: windows 7 64bit random restarts at idle (BSOD) |
08 Jan 2010
|
#1 | | |
windows 7 64bit random restarts at idle (BSOD) It seems i had this problem since i got this laptop. The computer just randomly restarts. sometimes it reports a blue screen error; sometimes it just totally freezes; most of the time it will auto reboots without showing the physic memory dump screen and then report as " the computer have recovered from an unexpected shutting down".
first, i thought it was the anti-virus tools problem, so i uninstalled norton and installed Kaspersky, it didn't work well. these problems still happens now and then.
After looking up in the forum, i found some helpful resources. someone says it might be connected with my hard drive partition, or a matter of the name of these drivers. i did the partition using the windows 7 default partition tool, not really sure if it is the issue;
Someone mentions the CPU overclock issue, not sure what it is. but i did do some optimization. I bought this notebook a month ago, so its quite new.
As i heard most of this problem occurs under a windows 7 64 bits system, does is matter?
, i could not stand this anymore, as a college, i couldn't imagine everything that i just work on has lost without saving. Please help me!!~ | My System Specs |
| System Manufacturer/Model Number ASUS UL50A OS windows 7 premium CPU ULV SU7300 Motherboard UL50AG Memory 4GB Graphics Card intel GMA 4500MHD |
08 Jan 2010
|
#2 | | Windows 7 x86/x64, Server 2008r2, Web Server 2008 |
| My System Specs | | System Manufacturer/Model Number SMN-Productions OS Windows 7 x86/x64, Server 2008r2, Web Server 2008 CPU i7 v2 3930K Steping stone 2 Motherboard ASUS Rampage IV Extreme Memory G.SKILL Ripjaws Z Series 32GB Graphics Card AMD HD 5770 Monitor(s) Displays Acer 21" and Samsung 20" Keyboard Black Widow Ultimate PSU 1000 Watt Case HAF-X Cooling 4 Fans Hard Drives Patriot Pyro 80GB |
08 Jan 2010
|
#3 | | Windows 7 Ultimate x86-64 |

Quote: Originally Posted by vito It seems i had this problem since i got this laptop. The computer just randomly restarts. sometimes it reports a blue screen error; sometimes it just totally freezes; most of the time it will auto reboots without showing the physic memory dump screen and then report as " the computer have recovered from an unexpected shutting down".
first, i thought it was the anti-virus tools problem, so i uninstalled norton and installed Kaspersky, it didn't work well. these problems still happens now and then.
After looking up in the forum, i found some helpful resources. someone says it might be connected with my hard drive partition, or a matter of the name of these drivers. i did the partition using the windows 7 default partition tool, not really sure if it is the issue;
Someone mentions the CPU overclock issue, not sure what it is. but i did do some optimization. I bought this notebook a month ago, so its quite new.
As i heard most of this problem occurs under a windows 7 64 bits system, does is matter?
, i could not stand this anymore, as a college, i couldn't imagine everything that i just work on has lost without saving. Please help me!!~ Did you get rid of Norton properly? | My System Specs | | System Manufacturer/Model Number Sony Vaio Z46GDU OS Windows 7 Ultimate x86-64 CPU P9700@2.8GHz 1066MHz FSB Motherboard Sony branded Memory 6GB DDR3 1066MHz Graphics Card 9300M GS 256MB Dedicated (Speed) + Intel4500MHD (Stamina) Sound Card Realtek HD Audio Monitor(s) Displays 13.1' WXGA Screen Resolution 1600x900 Hard Drives 320GB 7200RPM w/ 16MB cache Internet Speed 1MB/s |
08 Jan 2010
|
#4 | | Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit |
Hi, Welcome to SF,
Could you post us the Dump file so we found find what would be the exact problem http://www.sevenforums.com/crash-loc...d-problem.html
Thanks,
Captain | My System Specs | | System Manufacturer/Model Number Samsung NP550P5C-S02IN OS Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit CPU Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach Memory 8 GB Graphics Card NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno Sound Card SoundAlive™ JBL 3 Speakers (With sub-Woofer) Monitor(s) Displays 39.62cm (15.6) SuperBright 300nit HD+ LED Display Screen Resolution 1,600 x 900, Anti-Reflective Hard Drives 1TB S-ATA II Hard Drive (5,400RPM) |
09 Jan 2010
|
#5 | | |

Quote: Originally Posted by mckillwashere i am working on it. hopefully it will work. thank you so much | My System Specs | | System Manufacturer/Model Number ASUS UL50A OS windows 7 premium CPU ULV SU7300 Motherboard UL50AG Memory 4GB Graphics Card intel GMA 4500MHD |
09 Jan 2010
|
#6 | | |

Quote: Originally Posted by Frostmourne 
Quote: Originally Posted by vito It seems i had this problem since i got this laptop. The computer just randomly restarts. sometimes it reports a blue screen error; sometimes it just totally freezes; most of the time it will auto reboots without showing the physic memory dump screen and then report as " the computer have recovered from an unexpected shutting down".
first, i thought it was the anti-virus tools problem, so i uninstalled norton and installed Kaspersky, it didn't work well. these problems still happens now and then.
After looking up in the forum, i found some helpful resources. someone says it might be connected with my hard drive partition, or a matter of the name of these drivers. i did the partition using the windows 7 default partition tool, not really sure if it is the issue;
Someone mentions the CPU overclock issue, not sure what it is. but i did do some optimization. I bought this notebook a month ago, so its quite new.
As i heard most of this problem occurs under a windows 7 64 bits system, does is matter?
, i could not stand this anymore, as a college, i couldn't imagine everything that i just work on has lost without saving. Please help me!!~ Did you get rid of Norton properly? yes, i got rid of it using "program and features" in control panel. | My System Specs | | System Manufacturer/Model Number ASUS UL50A OS windows 7 premium CPU ULV SU7300 Motherboard UL50AG Memory 4GB Graphics Card intel GMA 4500MHD |
09 Jan 2010
|
#7 | | |

Quote: Originally Posted by vito 
Quote: Originally Posted by mckillwashere i am working on it. hopefully it will work. thank you so much After analyzing the crash, it shows that its my HARDWARE's problem, and reprots a ": WHEA_UNCORRECTABLE_ERROR" error, what should i do next?> which part of hardware should i fix? | My System Specs | | System Manufacturer/Model Number ASUS UL50A OS windows 7 premium CPU ULV SU7300 Motherboard UL50AG Memory 4GB Graphics Card intel GMA 4500MHD |
09 Jan 2010
|
#8 | | |
i tried before, but it says i don't have the permission, even though i am the administrator, i don't get it. However, the micro debugging tool detects it as a hardware problem, do you have any suggestions? | My System Specs | | System Manufacturer/Model Number ASUS UL50A OS windows 7 premium CPU ULV SU7300 Motherboard UL50AG Memory 4GB Graphics Card intel GMA 4500MHD |
09 Jan 2010
|
#9 | | Win7 x64 + x86 Southeastern CT, USA |
WHEA_UNCORRECTABLE_ERROR is a STOP 0x124 error. It is a hardware error - usually caused by failing hardware or incompatible hardware/programs/drivers.
So, as it's a laptop, you can't have installed much of anything in the way of hardware (if you did, please tell us).
So, it's gotta be either failing hardware or an incompatible driver. What sort of optimizations did you do? What programs have you installed?
Please provide us with this information: Quote: MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. | My System Specs | | System Manufacturer/Model Number Home built (x64), Lenovo x61s Tablet, Samsung Netbook OS Win7 x64 + x86 CPU Intel i7 920, other Intel chips, and the Atom in the netbook Motherboard Asus P6T Deluxe Memory 12 gB; 4 gB Lenovo; 1 gB Samsung netbook Graphics Card ATI 4870 Sound Card Yes, I have one of these Monitor(s) Displays 32" Sharp Aquos TV Screen Resolution 800x600 - I have vision issues Keyboard Microsoft Natural Mouse Logitech Trackman PSU 1000 watt (can't recall the brand) Case Antec 300 Cooling Big honking cooler that was rated highly at Toms Hardware Hard Drives 4 - 150 gB Velociraptors in RAID 5
Promise controller Internet Speed Cable Other Info GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360 |
12 Jan 2010
|
#10 | | |

Quote: Originally Posted by usasma WHEA_UNCORRECTABLE_ERROR is a STOP 0x124 error. It is a hardware error - usually caused by failing hardware or incompatible hardware/programs/drivers.
So, as it's a laptop, you can't have installed much of anything in the way of hardware (if you did, please tell us).
So, it's gotta be either failing hardware or an incompatible driver. What sort of optimizations did you do? What programs have you installed?
Please provide us with this information: Quote: MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. i believe it is the hardware that causes the issue. Will optimization leads to hardware fall? if so, should i replace it? | My System Specs | | System Manufacturer/Model Number ASUS UL50A OS windows 7 premium CPU ULV SU7300 Motherboard UL50AG Memory 4GB Graphics Card intel GMA 4500MHD windows 7 64bit random restarts at idle (BSOD) problems? All times are GMT -5. The time now is 02:41 PM. | |